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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

Overview
Reviews
4.7
1,247 Reviews
Call Dealership (515) 233-5000
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1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

March 14, 2022

Very disappointed. We did all of our own financing and research prior AND called ahead to verify everything, only to arrive to a lazy salesman who knew nothing about th More

by Craig.Doan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JASON CANERO, Billy Harrison
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Mar 15, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Craig, thank you for taking my call and sharing more about your experience. Our expectation is that all of our customer have an outstanding experience and we fell short with your purchase. I'm sorry we didn't deliver that for you. I appreciate you giving us the opportunity to look into this as we should have done a better job in several areas. We will be using this as a training experience for our team to ensure this does not happen again and that our customers continue to receive a quality experience. Please give me a call if you need anything. Thank you, Mark Chasey, Dealer Principal, (515) 509-2310

March 10, 2022

Very nice place great people who work with, very nice people would buy from them again! More

by harley.whitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDREA VALENTINE, Billy Harrison
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Mar 14, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind review, Harley! We are very excited to see that you had a great car buying experience while working with the team here at Deery of Ames. We make it our goal to treat our guests as family with hopes of making them feel right at home and at ease throughout the entire process. Thank you once again for choosing Deery of Ames and be sure to come back whenever you are ready!

March 08, 2022

Got the job done, what I needed no hassles. Nyk was extremely helpful, and efficient More

by arussell2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas Minton
Report | Print
Mar 09, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

A hassle-free car buying experience is what we are all about here at Deery of Ames! We understand the importance of a smooth and efficient transaction, and we have made it our duty to supply exactly that for all customers who enter our doors. Our entire team appreciates you taking notice of our efforts and for you taking the time to leave us a review. Thank you for helping us create a tradition of service! Come back to see us whenever you’re ready.

March 04, 2022

They were very helpful they worked quickly to process us through our purchase. Thank you😃 More

by SLOOLSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skylar, Kyle Brown
Report | Print
Mar 08, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We are happy we were able to help! We strive to provide a smooth and easy process throughout every car purchase, and it excites us to see this noted in your response. We appreciate you taking the time to leave us a 5-star rating and we are looking forward to having you back in store one day in the future. Thank you for choosing Deery of Ames!

March 03, 2022

Excellent customer service. My salesman was the best. I wouldn’t go anywhere else. Thanks! More

by Heather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, Nykolas Minton
Report | Print
Mar 04, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a review, Heather. We take customer feedback seriously and appreciate your input! It makes us happy to hear that you are satisfied with the customer service that was provided to you. We are excited for the chance to supply you with the 5-star experience that you deserve next time around. Come back to visit soon.

March 03, 2022

Knowledgeable, friendly staff. Great car buying experience! Highly recommend if you are in the market for a vehicle. More

by nicki.krueger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING, Kyle Brown
Report | Print
Mar 08, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Nicki, we are excited to see that you had a great car buying experience while working with the team here at Deery of Ames! Congratulations on purchasing your vehicle and thank you for allowing us to continue to create a tradition of service. We are looking forward to the opportunity to have you back in store one day down the road! Thank you for your valued feedback.

March 03, 2022

I had a pretty good experience. I was not overly happy with one salesman but i asked for a different one and got the truck I needed. Once I was connected with the right salesman it More

by JWOOLSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PARKER KRAUS
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Mar 08, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the review! We are excited to see that you had a 5-star experience while visiting us in Ames. We do our best to maintain a heavy truck inventory and we aren't surprised that you were able to find one that you like! A smooth sales process is what we are all about. Thank you for allowing us to create a tradition of service! Come back again soon.

March 01, 2022

Great prices and friendly, honest salespeople. I was able to handle most of the negotiations and questions online so the whole process was simple and easy. More

by Rob Floyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luther Thompson
Report | Print
Mar 04, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind words, Rob! We are always thinking of the customer and managing our prices accordingly. It makes us happy to see that you are happy with the price of your purchase and the customer service that was provided for you. A simple and easy process is ultimately the end goal and we are happy that we were able to accomplish that! We appreciate your valued input and are looking forward to working with you again in the future.

February 26, 2022

Easy to deal with, added the correct options without any issues, and handling of the paper work was seamless. More

by BOB@REDSAUTOSALES.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas Minton
Report | Print
Feb 28, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind words, Bob! We are happy to see that our team was able to exceed your expectations and provide you with the 5-star car buying experience that you deserve. We understand the importance of a smooth and efficient transaction, and it excites us to see this highlighted in your response! If there is ever an opportunity to assist you, your family, or your friends with automotive care, we will proudly be here to serve you! We appreciate your valued input and your continued business.

February 25, 2022

Nothing but good experiences from this place so far. Billy was the one who helped us purchase our new van and he was able to answer any question we had for him. He’s been very on top of things with comm More

by TJDWEBS29
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JENNIFER HALSTEAD, Kyle Brown, Billy Harrison
Report | Print
Feb 28, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

We are very happy to hear it! We strive each and every day to ensure our guests have the highest quality customer service experience possible. We are excited to hear that Billy was able to help you with the purchase of your new van and answer any questions you had throughout the process. We appreciate you taking the time to share details about your visit and we are already looking forward to having you back in store someday soon! Thank you for your valued input and your business! Come back to visit soon.

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