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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.8
1,244 Reviews
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1700 SE 16th St

Ames, IA

50010

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Showing 1,244 reviews

March 30, 2022

Have good a good inventory of rams willing to negotiate a fair deal good salesman Michael More

by RGTRLR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
Apr 02, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for your review! We are excited to hear that you had a 5-star experience at our store while working with Michael. Our team is happy to have been able to ding you a good deal on your RAM truck and we are all looking forward to working with you again one day down the road. Until then, be sure to let us know how we can be of assistance moving forward. Thank you for helping us create a tradition of service! We will see you soon.

March 29, 2022

All was good - Nic did a great job! I have 2 issues that need to get taken care of; 1. I did not get a 2nd key fab. Nic was working on it but I never heard back. 2. The cruise contro More

by jimvb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas Minton
March 26, 2022

Nick was excellent Nick was excellent Nick was excellent Nick was excellent Nick was excellent More

by MRJORDAN1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Nykolas Minton
Mar 29, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a five star review Mr. Jordan. We are thrilled to see that Nick and the rest of our staff were able to exceed your expectations and provide you with the 5-star customer service experience that you deserve. At Deery of Ames, we strive to create a tradition of service through our continued effort and knowing how to listen. We appreciate you choosing to work with the Deery of Ames team and are looking forward to the opportunity to work with you once again down the road.

March 23, 2022

Michael always goes above and beyond to make sure our needs are met! This is our 4th vehicle from Deery of Ames. More

by MICKLES_2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
Mar 25, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for sharing your positive review with us, Mick! Michael is a valued member of our team who is always going out of his way to ensure his customer’s needs are met. It excites us to see that he was able to execute this for you during your visit and was able to assist you in buying your 4th vehicle from us at Deery of Ames! Your continued business is very appreciated and we couldn’t be happier to have you as a part of the Deery Family! Whenever you are ready for vehicle number 5, be sure to let us know! Come back whenever you are ready.

March 18, 2022

Caleb was great he was very helpful and great customer service the fiancé department was great as well More

by stacey20
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Caleb Woods
Mar 21, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Stacey, thank you for sharing your positive review with us! Caleb is a valued member of our sales team who continues to go the extra mile to help his guests find exactly what they need. It is our duty to provide Iowa with the highest quality customer service and seeing this noted in your response makes us very proud. We appreciate you taking the time to leave your valued feedback and we are excited for the opportunity to assist you again some day down the road. Come back to visit us whenever you are ready!

March 17, 2022

Outstanding! They listen and take care of us. Very easy to do business with and the paperwork was a breeze. More

by Acreage Farmer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHAEL SPAULDING
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KATHLEEN BRACE
Mar 21, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for taking the time to leave us a 5-star review! It makes us very happy to see that you had an outstanding time while working with Michael and Kathleen. We understand the importance of listening to our customers and putting their needs first, that is why we work so hard to create a tradition of service that Iowa drivers can come to trust! If there is ever anything else we can do to assist with your automotive needs moving forward please be sure to let us know. We are looking forward to working with you again one day!

March 15, 2022

Top notch customer service. I couldn’t be more satisfied with my overall experience! I would definitely shop there again More

by Rademakersteve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DOUG LEWIS, Nykolas Minton
Mar 15, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Steve, thank you for taking the time to leave us a review. It makes us happy to see that you feel your visit to our dealership was worthy of a 5-star rating. Our entire team appreciates your time spent with us in store and we are looking forward to having you back whenever you are ready. Thank you for helping us create a tradition of service and be sure to let us know if there is anything we can do to assist you moving forward!

March 14, 2022

Very disappointed. We did all of our own financing and research prior AND called ahead to verify everything, only to arrive to a lazy salesman who knew nothing about th More

by Craig.Doan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Billy Harrison
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JASON CANERO
Mar 15, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Craig, thank you for taking my call and sharing more about your experience. Our expectation is that all of our customer have an outstanding experience and we fell short with your purchase. I'm sorry we didn't deliver that for you. I appreciate you giving us the opportunity to look into this as we should have done a better job in several areas. We will be using this as a training experience for our team to ensure this does not happen again and that our customers continue to receive a quality experience. Please give me a call if you need anything. Thank you, Mark Chasey, Dealer Principal, (515) 509-2310

March 10, 2022

Very nice place great people who work with, very nice people would buy from them again! More

by harley.whitt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ANDREA VALENTINE
Mar 14, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind review, Harley! We are very excited to see that you had a great car buying experience while working with the team here at Deery of Ames. We make it our goal to treat our guests as family with hopes of making them feel right at home and at ease throughout the entire process. Thank you once again for choosing Deery of Ames and be sure to come back whenever you are ready!

March 08, 2022

Got the job done, what I needed no hassles. Nyk was extremely helpful, and efficient More

by arussell2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nykolas Minton
Mar 09, 2022 -

Deery of Ames Chrysler Dodge Jeep RAM responded

A hassle-free car buying experience is what we are all about here at Deery of Ames! We understand the importance of a smooth and efficient transaction, and we have made it our duty to supply exactly that for all customers who enter our doors. Our entire team appreciates you taking notice of our efforts and for you taking the time to leave us a review. Thank you for helping us create a tradition of service! Come back to see us whenever you’re ready.

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