
Deery of Ames Chrysler Dodge Jeep RAM
Ames, IA
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Smooth process Being young and leasing a car for the first time can be overwhelming. The sales team made the whole process smooth and explained all the lease details Being young and leasing a car for the first time can be overwhelming. The sales team made the whole process smooth and explained all the lease details. I’m happy with my new lease and confident I made the right choice with the help of the sales team. More
this was the best experince i have had at any car dealers We ere greeted by a young man named Michael Spaulding when we arrive ,And he was such a great sales person he was very friendly and concerned about We ere greeted by a young man named Michael Spaulding when we arrive ,And he was such a great sales person he was very friendly and concerned about how he could help , we were there a long time like 6 hrs or so and the whole time he never changed his attitude he was the same kind person he was when we walked in the door from helping us find what we wanted to the end and getting us to the person we needed to see to finsh ,which Andrew Davidson he was a great person so nice and friendly just w all around great man for the job he has . Bi think the most we liked the best about all the people there was the friendliness from everyone and not pushiness that means a lot ,they were very good at getting our times set up to get some things put on our truch and willhave a loaner ready for us to use while they do this .just a big thanks to ever trains these people to know that customer service I good customer goes along way so thanks again for a very pleasant VISIT sandy and gary lurvey Marshalltown iowa More
Love my Vette I expressed interest in a used car I saw online. My email was answered promptly and I made an appointment to see the car. Thomas R. greeted me as I d I expressed interest in a used car I saw online. My email was answered promptly and I made an appointment to see the car. Thomas R. greeted me as I drove into the lot and after providing some information we were in the car and driving within a few minutes. Thomas was concerned about exactly what I wanted. I didn't expect to purchase the car that day and I never felt pressured to do so however I clearly loved the car and Thomas simply asked if there was any way to get me in it that day. I said well I clearly am interested so make me a really good deal and we'll see. He made a very fair offer on my trade without all the games a lot of dealers play so I bought it. No high pressure for dealer add ons either. This was one of the best car buying experiences I've had. More
Outstanding The service was great! Tristan listened to what I wanted in a truck and found what I needed. No high pressure, did not try to sell me something I didn The service was great! Tristan listened to what I wanted in a truck and found what I needed. No high pressure, did not try to sell me something I didn't want. Joe made the financing a breeze!! More
Great experience! Michael was great to work with. I knew the vehicle I was interested in when I arrived but he still took the time to go over every feature on the truc Michael was great to work with. I knew the vehicle I was interested in when I arrived but he still took the time to go over every feature on the truck. He was very knowledgeable about all the features even though it was one of the few Chevrolets on the lot. Michael and Joe made the transaction quick and easy. More
Of all places being delt with, by far the best! Couldn't of done it without all the help from the team and especially our salesman. Wahoo thank you so much! I absoutley love my renegade. Couldn't of done it without all the help from the team and especially our salesman. Wahoo thank you so much! I absoutley love my renegade. More
Sante Fe Thomas was fantastic. He listened to us to know what we were looking for and our budget. He found several options and took his time with us so we coul Thomas was fantastic. He listened to us to know what we were looking for and our budget. He found several options and took his time with us so we could make the best decision. He really knew the inventory so he could find just what we wanted. Joe also was so helpful in completing all the paperwork and answering questions. We were very impressed with the overall service we received.. More
purchase price mixup poor communication. Took too long to complete purchase. Finance manager and Sales Manager's final purchase price did not match. Not organized. Not poor communication. Took too long to complete purchase. Finance manager and Sales Manager's final purchase price did not match. Not organized. Not everything ready at pickup of new vehicle. 2nd set of keys missing, had to make another trip to pickup. More
They worked with us very well so we could purchase our truck We knew what we wanted and could afford. Geoffrey worked with us and made the sale. Then Andrew got the payments down exactly where we needed them t We knew what we wanted and could afford. Geoffrey worked with us and made the sale. Then Andrew got the payments down exactly where we needed them to be. Awesome job to these two guys!! We got our Chev truck! More
Black on black jeep hunt At first I was just looking around for a new vehicle in general and had no care of what brand it was but I did a pre approval for car online just to s At first I was just looking around for a new vehicle in general and had no care of what brand it was but I did a pre approval for car online just to see what it would say and I got a call the next day about it and I told them what I was looking to spend and what things I would like it to have and what my monthly payment had to be at. So Thomas there went to work looking and doing some numbers. And he found me 2 things that I may like and be in my price point. The dodge journey was cheaper but it's not what I really wanted I wanted something more for a grown man so the 2nd choice was a 2017 jeep Cherokee and it was sweet all black. Wasn't a thing that wasn't black and I loved it. So I told them to go for some financing but here is the sad part it sold before they could get a answer from me. But that didn't stop them. They search for another one just like it and they gave me a very good deal on my trade and made this jeep work so I could buy it they work for a whole week trying to get me in something I really like. And they did. The guys down at deery brother took great care of me and my family. And it everyone down there went beyond what they needed to do to sell a jeep and for that I thank them and that is why I would give them a 5star rating and recommend them to my family and friends. More