Deery Brothers Nissan of Dubuque

I bought a used vehicle and it broke down within 24 hours and I was stranded on the side of the road over an hour and a half from home. I contacted them and they were not willing to help in anyway. and I was stranded on the side of the road over an hour and a half from home. I contacted them and they were not willing to help in anyway. More

I must say, these folks went above and beyond with the purchase of my vehicle. They had a car I wanted and they made that purchase happen. Considering my trade in was wrecked and I live 140 miles away, purchase of my vehicle. They had a car I wanted and they made that purchase happen. Considering my trade in was wrecked and I live 140 miles away, that wasn't easy. Very patient staff and great to deal with. More

0/10 Had a dead battery. Dropped vehicle off to get it replaced. Did not hear anything back from them for 2 days. Told me battery was on back-order. Decided to get a off-bran Dropped vehicle off to get it replaced. Did not hear anything back from them for 2 days. Told me battery was on back-order. Decided to get a off-brand replacement battery in the meantime. Took another 2 days to get anything concrete on what was going to happen. Decided to go in and see what was going on on the 5th day waiting. The car had the replacement battery in and we were not even notified. It would have sat in the lot for who knows how much longer just waiting to be picked up even though we were never told it was ready. Overall took us 5 days to get some kind of fix implemented and then we were not even notified when it was able to be picked up. The representative we were able to talk to about finding out if the car was done told us she did not know anything about it and it was not her department. 5 days later I finally have a temp battery in the vehicle and have it back while we wait for the replacement to come in. Very poor communication and even worse when we went in and tried to find someone who knew what was going on. More

In fairness, I live 1,500 miles away. That said, it seemed as though they were responding with a robot. I'm a serious buyer, but felt as though I was being regarded as an aggravation, rather than some seemed as though they were responding with a robot. I'm a serious buyer, but felt as though I was being regarded as an aggravation, rather than someone that actually wanted to buy a car from them. It could also be that my low tech brain on this high tech world wasn't grasping the program. There really doesn't seem to be any real car salesmen left in the world. More

Dave Palton - A salesman you can trust My husband and I first met Dave Palton a little more than a year ago when looking to upgrade a vehicle. Well, as so often happens, life got in the wa My husband and I first met Dave Palton a little more than a year ago when looking to upgrade a vehicle. Well, as so often happens, life got in the way. Although our plans had to be postponed, I kept his card in my wallet for "someday". Someday was this past month. I called the number listed and hoped fervently he still worked there. Why? Because it was evident to me that he listened to both our wants, needs, and price point. Dave was able navigate us to the vehicle that met all requirements. Dave not only delivered on a fair deal, but a quality-driven buying experience. I would not have any hesitation in recommending him to anyone looking to purchase a vehicle. Thank you, Dave. Thank you for listening. More

Very pleasant, prompt buying experience - the best ever! How about this for a car buying experience: - pleasantly welcomed by Rene at our car when we arrived - she showed us right away to the used car we'd How about this for a car buying experience: - pleasantly welcomed by Rene at our car when we arrived - she showed us right away to the used car we'd shopped online - let us take it for a test drive, she went along so we wouldn't get lost. Car checked and drove out as advertised - dealership honored the price exactly as we'd agreed to online, no hassle - no added "fees" - Rene wrote it up and finance guy finalized it - In 2 hours Rene had us on our way - After the sale Rene searched and searched and finally found the second set of keys they'd misplaced and sent them to us - from online to the end, a very pleasant car buying experience More

Very dissatisfied Everyone was nice but very pushy and did not care about my preferences they just cared about making commission on new cars. We ended up making a deal Everyone was nice but very pushy and did not care about my preferences they just cared about making commission on new cars. We ended up making a deal on a car then waited for 2 hours for a car detail that they never did. Finnaly we left with a dirty car that was literally running on fumes, had to go straight to the gas station. I will never be back and wont recommend to anyone ever More

Review This is a review of McGrath in Dubuque. I had a very good experience and they worked with me to get me the right vehicle at the right price. This is a review of McGrath in Dubuque. I had a very good experience and they worked with me to get me the right vehicle at the right price. More

Asset to your company Highly appreciated josh Whipple definitely an asset to your company! Because of him I will highly recommend McGrath and return in the future. Thank yo Highly appreciated josh Whipple definitely an asset to your company! Because of him I will highly recommend McGrath and return in the future. Thank you for all you did for us. More

Great place to buy a car I believe my experience at McGrath Auto was exceptional. The people there did the best that they could to ensure that I got the best deal I could. The I believe my experience at McGrath Auto was exceptional. The people there did the best that they could to ensure that I got the best deal I could. They also we're very friendly. More