Deery Brothers Chrysler Dodge Jeep Ram
Iowa City, IA
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136 Reviews of Deery Brothers Chrysler Dodge Jeep Ram
Very good communication about vehicle we purchased explained the new features as well as helping us set up our Bluetooth. We really feel confident about working with our same sales person when we purc explained the new features as well as helping us set up our Bluetooth. We really feel confident about working with our same sales person when we purchase. The financial person was also great. All paperwork etc was done quickly and was explained very well. Our experience with each department was excellent our new vehicle was checked over and ready to go when we arrived. We will continue to do business with this dealership Thanks for your great customer service.. More
I was very pleased with the easygoing and pleasant experience in buying our new vehicle. I expect that if we need anything in the future, this is the place we’ll depend on. This was 100 times better t experience in buying our new vehicle. I expect that if we need anything in the future, this is the place we’ll depend on. This was 100 times better than the last experience we had when buying our last car elsewhere. Love our new truck!! More
Drove 18 hours from FL for my perfect truck and trade in my old one. They made it extremely easy and communicated with me about everything so when I got there I was out of there fast. Joe was great. But he my old one. They made it extremely easy and communicated with me about everything so when I got there I was out of there fast. Joe was great. But he owes me two ears of corn! Haha. Highly recommend them. More
Cannot schedule an oil change? so you don't know if it will take you 1/2 an hour or 4 hours. Means you will need to alot an entire day for an oil change. Two oil changes on my R so you don't know if it will take you 1/2 an hour or 4 hours. Means you will need to alot an entire day for an oil change. Two oil changes on my RAM and they are not thorough in service, don't check other fluids etc. Impossible to schedule a service. Tried to schedule a recall service and they initially only had dates 3 weeks out, so I had to check my calendar. called them back and they routed me through two other people then the call went to voice mail. It's like they don't want to service my vehicle. Truth is since they are the only dealer for RAM trucks in the area there is no competition so it's not important to them to provide me with good service. More
Originally was pretty happy with Deery, then 3 months after my daughter got her used car, on her way to her first oil change, the car breaks down. It ended up needing a new engine. I went to Derry and wa after my daughter got her used car, on her way to her first oil change, the car breaks down. It ended up needing a new engine. I went to Derry and was extremely polite, explaining the situation and seeing if there was any way to make it right. Manager showed up with the paperwork that said "as is" before he even talked to me. I get it, we bought it "as is" no problem, just figured a dealership wouldn't want a reputation of not taking care of their customers. I had offered a couple creative solutions one was to allow my daughter to make payments yo them for thevrepai, or for us yo buy parts and they covered labor. Manager said he would get back to me, I kind of figured that was just to get me to leave, it was, never heard back from him. This company had no intention of making it right AT ALL. More
The worst, added extras to my order, still made me pay the $1200+. New car broke with 5000 miles, sat in the shop for 2 months, got it back with loose bolts, missing parts and garbage in the engine bay. N the $1200+. New car broke with 5000 miles, sat in the shop for 2 months, got it back with loose bolts, missing parts and garbage in the engine bay. Never ever ever will i do business with this company again and will advise anyone that will listen to avoid at all costs. Terrible, terrible, terrible. Words cannot express how bad they are More