Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center

Travel trouble Traveling from New York to Colorado....had throttle control issue....Matt and the service guys got me back in a very reasonable time frame. Very pleas Traveling from New York to Colorado....had throttle control issue....Matt and the service guys got me back in a very reasonable time frame. Very pleased. More

The service department was helpful, timely, and pleasant. Deery service department was efficient, clean, and knowledgeable. They found some other issues for me as well. They didn’t make me feel like I HAD to Deery service department was efficient, clean, and knowledgeable. They found some other issues for me as well. They didn’t make me feel like I HAD to do the work, but were very encouraging and helpful. More

Miss figured my bill They miss figured my bill by charging me for a free service that I had an offer for. It took them over a day to complete the service. They miss figured my bill by charging me for a free service that I had an offer for. It took them over a day to complete the service. More

Express Lane is the best! I live an hour away from Deery Brothers and I arrived 10 minutes before they close. They took my vehicle in-changed the oil & rotated the tires. I was I live an hour away from Deery Brothers and I arrived 10 minutes before they close. They took my vehicle in-changed the oil & rotated the tires. I was back on the road in less than 30 minutes. That is EXPRESS and best customer service because they didnt turn me away for coming in at closing time. Than You Deery Brothers. More

Car stalled after recall was supposed to be fixed Brought car in for recall. They did not call me when they were finished. Next day car stalled out which was the recall problem. Thursday called to sch Brought car in for recall. They did not call me when they were finished. Next day car stalled out which was the recall problem. Thursday called to schedule another appointment. More

You beat Stew Hansens by leaps and bounds So first I have to say Aaron (service adviser) is hands down the best customer service person I've met. When I come in I feel like I'm his only custom So first I have to say Aaron (service adviser) is hands down the best customer service person I've met. When I come in I feel like I'm his only customer. I've been to the dealership three times, and everyone has been nice and friendly. You have given me yet another reason to avoid Stew Hansens....THANK YOU! More

Amazing new location and Nices People in the Auto Business My job takes me all around central Iowa and I have had the pleasure of visiting many dealers in the area however this is one of my new favorites. I j My job takes me all around central Iowa and I have had the pleasure of visiting many dealers in the area however this is one of my new favorites. I just drove up to their quick lane oil change and they had me in and out in no time at all! Also I was pleasantly surprised it was cheaper than other places I get my oil change. That mean a lot when you have a big truck like mine and use syntactic because the oil changes can really add up. While I was there I was given a tour of their new building and its is the nicest dealership I have ever been in. They even have a dedicated Jeep section where you can get anything from a tee shirt to the all-new Gladiator. I strongly recommend this dealership! More

Oil change got me I. Quickly Got me in and out quickly, and did not mind me asking lots of questions. Explained thing so I knew what was going on. Thanks Got me in and out quickly, and did not mind me asking lots of questions. Explained thing so I knew what was going on. Thanks More

Great Had a great experience. Was greeted promptly and was written up quickly. Car was diagnosed and repaired in a timely manner. Everyone I saw was smiling Had a great experience. Was greeted promptly and was written up quickly. Car was diagnosed and repaired in a timely manner. Everyone I saw was smiling and friendly! More