Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center
Waukee, IA
106 Reviews of Deery Brothers Chrysler Dodge Jeep Ram of Waukee - Service Center
Great Service We brought in our Jeep to be serviced. No Appointment needed. Very friendly service manager. We will be back for service and possibly look at purcha We brought in our Jeep to be serviced. No Appointment needed. Very friendly service manager. We will be back for service and possibly look at purchasing our next car here. More
Great service I have bought both of my jeeps hear and will be back the sales and service are excellent. My service advisor and the sales staff always greet me by na I have bought both of my jeeps hear and will be back the sales and service are excellent. My service advisor and the sales staff always greet me by name. More
Quick oil change I took my 2017 Ram in for an oil change and was in and out in less than 45 minutes. The staff was polite and prompt. I'll definitely be going back. I took my 2017 Ram in for an oil change and was in and out in less than 45 minutes. The staff was polite and prompt. I'll definitely be going back. More
Timely Great work thanks for ur time! Everything is going well...hope to work with u in the future! Kind ans polite serice people, thank u Great work thanks for ur time! Everything is going well...hope to work with u in the future! Kind ans polite serice people, thank u More
Oil change Requested oil change tire rotation no one told me about the offer for 4 oil change and tire rotations for $150 so I ended up paying $95 for one. After Requested oil change tire rotation no one told me about the offer for 4 oil change and tire rotations for $150 so I ended up paying $95 for one. After seeing your promotion I called and I was then told that I could not apply my $95 from this change to the offer and pay the difference for the three remaining changes. Super frustrating and not a good business practice to not inform a new customer about a special you are running to save them money. $95 is a lot for an oil change/tire rotation when you don’t even wash or vacuum a car. I paid less than that at Willis Cadillac and they cleaned my car. I purchased the promo because I would rather have a Jeep dealership service my Jeep and would prefer not to work with stew Hansen. They however, told me about their special and would wash my car. I can’t say I would recommend based on the lack of willingness to disclose a service special and then correct it after the fact. Poor customer service all the way around. More
Quick visit Scheduled running boards added as part of new vehicle lease. Dropped in morning. Picked up at lunch. Very well done. Everything was done well. Thanks. Scheduled running boards added as part of new vehicle lease. Dropped in morning. Picked up at lunch. Very well done. Everything was done well. Thanks. More
Great time to buy a Jeep I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. I I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. It was great service. The facility is beautiful. More
4 weeks to get parts It took approx 4 weeks to get parts for a 2017 Jeep Wrangler. No communication from staff I had to call two separate occasions to get updates. It took approx 4 weeks to get parts for a 2017 Jeep Wrangler. No communication from staff I had to call two separate occasions to get updates. More
Service work Needed service work while traveling from California to Illinois Was in and out in a very timely matter early morning and was able to continue trip u Needed service work while traveling from California to Illinois Was in and out in a very timely matter early morning and was able to continue trip uninterrupted Thanks More
Service Department is Awesome I loved being able to bring my 2019 Grand Cherokee in for my first oil change. Everything went quickly from start to finish. Service Adviser Aaron w I loved being able to bring my 2019 Grand Cherokee in for my first oil change. Everything went quickly from start to finish. Service Adviser Aaron was very courteous and efficient in getting my new oil change contract entered and my Jeep off to the service tech for work to be completed. I would definitely recommend Deery of Waukee to my friends and family. Aaron is top notch!! Keep up the great work! More