Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Deery Brothers Chrysler Dodge Jeep Ram of Waukee
Waukee, IA
394 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty.
If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 394 reviews
April 08, 2017
Customer oriented environment The salespeople were great and listened to our wants and needs and found exactly what I was looking for. Financing Agent was awesome and did everythin The salespeople were great and listened to our wants and needs and found exactly what I was looking for. Financing Agent was awesome and did everything he could to get us the best deal possible. Great experience. More
by Kory H
Employees Worked With
James Reeder
April 05, 2017
ONE HAPPY JEEP WRANGLER OWNER THANKS TO ADEL CHRYSLER. This review will help those doing their research prior to even making contact with a dealership. We all know that dreadful feeling of how the sales re This review will help those doing their research prior to even making contact with a dealership. We all know that dreadful feeling of how the sales representative will begin calling you or emailing you nonstop to get you to buy a vehicle from them. I took a chance with Adel without finding the review I needed because I was in the search of a specific Jeep Wrangler and they had it in stock. I reached out to them after their closing hours and the very next morning I received an email from Katelyn providing her assistance with further details about the Jeep. I almost forgot to mention, I am working in Maryland therefore I had no way to go and inspect the car or see anyone face to face to try and work out a better price. It was all done with Katelyn which let me tell you is AMAZING. She will answer every single question you may have. Makes you feel absolutely no pressure. Listens to all your inquiries. Extremely professional. And most importantly there were no games involved. I lucked out working with Katelyn and in all honesty if I have to recommend a dealership to go through, because of how painless it was, I would recommend Adel. As far as the Finance Manager I had the pleasure of working with Michael. He is just as professional and extremely helpful. I had all my paperwork taken care of by him and overnighted to MD to help the process go as smoothly as possible. I would like to thank Katelyn and Michael for their amazing customer service from the proud 75th Anniversary Edition Jeep Wrangler owner. If you want the same service I would highly recommend to specifically ask to work with Katelyn and Michael. Even if they are busy, trust me it’s worth the wait. They will get you what you want. More
by Shane_JW75
Employees Worked With
Katelyn Mozena, Michael Machin
April 10, 2016
Service Several service invoices more than 10% above verbal quotes. They say they guarantee service for 12 months but do not back that up when something break Several service invoices more than 10% above verbal quotes. They say they guarantee service for 12 months but do not back that up when something breaks - even when they can't not find a reason for the breakage. More
by previous customer
Employees Worked With
Mark
July 23, 2015
Adel will not issue title or plates for dodge nitro we bough Have a car with no lisence plates or title. Adel won't issue us one. They did not have a clear title or it must of been a repo we bought. We called th Have a car with no lisence plates or title. Adel won't issue us one. They did not have a clear title or it must of been a repo we bought. We called them numerous times and their response is that it is in the mail. Very frustrated with this problem. We bought the 2007 dodge nitro for our daughter going away to college. But she can't drive without license plates! Very disappointed in this dealer. Very dishonest! They never return our calls! More
by Dissatisfying
Employees Worked With
Ross
