Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Very dissatisfied Initially I was pleased with my visit here. Found a vehicle I liked, at a price I could afford as it was a 2nd vehicle for work and winter purposes. W Initially I was pleased with my visit here. Found a vehicle I liked, at a price I could afford as it was a 2nd vehicle for work and winter purposes. Was told needed no work and was a local trade. I was told tires were good and everything on vehicle is great. If I got the vehicle they'd fix the cracked windshield. I agreed to get it. 2 days later I picked up the vehicle. As I was getting off the interstate and braking the steering wheel began to shake and vibrate. Bad. But, I assumed maybe because it's an older vehicle and hadn't been driven for awhile. After all, I was told an inspection was done and everything in vehicle was good to go and needed no work done. I kept stressing that I needed a vehicle that was good to go and didn't need work. It would do that consistently so I let the dealership know. They told me the rotors probably needed resurfaced and would cost about 150!! I only had vehicle for 2 weeks at this time and only put about 200 miles on it!! I was already upset because I haven't made a payment yet and spent 1500+ on an additional warranty along with the 6000 warranty they have!! Took it in and the rotors were so bad, they couldn't be resurfaced said it would cost me $250!! I said no. I was charged 38.84 for the inspection!! I was furious!! The car salesman told me inspection was done and was good to go!! I asked if the vehicle was inspected, she said yes and any work needing to be done would've been reported to manager. Well he didn't release that information to me!! I paid over 300 for new brakes AND rotors!! You can't put old brakes on new rotors. And they looked at the tires, and guess what?! I was lied to by the salesman on those too!! The guy said I need new tires IMMEDIATELY these are very close to blowing out!! So I spent another 625!! And I still haven't made a payment yet!! I haven't had the vehicle for even 30 days yet!! I am so pissed and will never go back to this dealership!!! More

Great service. Able to get me what I wanted Nick Crowder did a great job. Would recommend to my friends and family He was able to get the color of the pick up I wanted quickly. Nick Crowder did a great job. Would recommend to my friends and family He was able to get the color of the pick up I wanted quickly. More

Very Nice and helpful My experience here was friendly and excellent! I got the Jeep I wanted and the paperwork was a breeze! Thank you Adel Chrysler for everything! My experience here was friendly and excellent! I got the Jeep I wanted and the paperwork was a breeze! Thank you Adel Chrysler for everything! More

Nice and friendly staff The staff was very nice and friendly . Everyone was easy to work with and was very understanding of where I wanted to be financially. Which they m The staff was very nice and friendly . Everyone was easy to work with and was very understanding of where I wanted to be financially. Which they met pretty closely. I would buy another vehicle from them. More

Would definitely recommend! Great buying experience and friendly service. I will definitely recommend them and will go back in the future. I am happy with my purchase and got a g Great buying experience and friendly service. I will definitely recommend them and will go back in the future. I am happy with my purchase and got a great deal. More

Overall amazing car buying experience Went above and beyond our expectations and provided very friendly service. They had our vehicle washed and ready for us when we arrived and we're ext Went above and beyond our expectations and provided very friendly service. They had our vehicle washed and ready for us when we arrived and we're extremely understanding when we changed our minds and wanted a completely different vehicle!! They stayed late to finish things up and took the time to show us the features of our new vehicle. Would highly recommend them! More

Expedition purchase After spending 3 long days looking for a car and many bad experiences we found Axel Chrysler and were very pleased. Quick and to the point, very fri After spending 3 long days looking for a car and many bad experiences we found Axel Chrysler and were very pleased. Quick and to the point, very friendly, and a great deal! We will be back for our next purchase!! More

Feeling great! Service was great, and employees were all friendly and kind. Helped me get a car for school, even though my monthly income is a little low due to coll Service was great, and employees were all friendly and kind. Helped me get a car for school, even though my monthly income is a little low due to college. They still helped me to get me approved in my condition. Thank you guys. More

Smooth We had a great experience at a small town dealership that has great prices comparable to the big city dealerships! Everyone was friendly and accommoda We had a great experience at a small town dealership that has great prices comparable to the big city dealerships! Everyone was friendly and accommodating. More

Friendly, helpful and amazing experience From the moment entering you are made to feel welcome, cared for, and that you are truly taken care of. All of my questions were answered and my conce From the moment entering you are made to feel welcome, cared for, and that you are truly taken care of. All of my questions were answered and my concerns were addressed. The kindness from everybody was amazing and I would recommend to anybody. More