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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of ...
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

January 04, 2019

Great service great people The team scheduling and working on my vehicle were very kind and very customer service oriented. We will always use this dealer for service on our ve More

by taralelkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Shannon
Jan 15, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thank you for the great review and your business as well! We take pride in taking care of our customers and providing a 5 star experience. Wether its sales for service we strive to exceed customer expectations! Thank for your valuable feedback, we look for forward to seeing you next time that you are in for service!

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January 01, 2019

Never start or finish on time This is the third time I have had issues with the service department. Each time I have had an appointment, and each time they didn't start until hour More

by rreese4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anna Shannon
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We apologise for your inconvenience and that we were not able to meet your expectations. We continuously strive to exceed customer expectations, we will note this for future continued training. Unfortunately with the huge growth in Dallas County the Court House and drivers license station being so busy, parking has been a challenge for all of us. We will be able to serve you better going forward at our new location which will have ample parking for sales and service. We will be able to expedite the process immediately. We look forward to working with you in the future and look forward to seeing you at the new location.

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January 01, 2019

service on time and complete service provided in timely manner with loaner vehicle provided as promised. only complaint is too many new faces. seems like more stability if staff More

by anguskid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Shannon
December 30, 2018

Another new Jeep Wrangler! So easy to deal with this dealer! This was my fourth new Jeep purchased from this dealership. We won't consider going anywhere else. Very friendly, fair and low-pressure atmosphere. More

by mikensully
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J R, Steven Shea
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the 5 star review! We truly appreciate your business and feedback it truly means a lot. Were glad that we were able to exceed your expectations and make the whole process simple, fun, and laid back, that is what we are all about here! We look forward to continuing our relationship and taking care of you in the future as well. Please stop in and say hi next time that you are due for service!

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December 29, 2018

Most patient and comprehensive folks ever I’ve been to different dealers and these guys right here really took care of me. I know it’s their job to sell you the cars but they will answer any q More

by Gduron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Vyrostek, Benjamin Holdiman, Anna Shannon
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We had a blast working with you and your family! We strive to exceed customer expectations and make the process simple, efficient, and transparent. As well as pride take pride in being professional and friendly. We look forward to working with you and your family in the future! Once again thanks for the business and review. Be please stop in when your due for your next oil change and say hi!

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December 29, 2018

Great Service While traveling through and staying for two nights West Des Moines, the engine light came on in our Dodge truck when we were going out that night for More

by wardlehner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna Shannon
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback we greatly appreciate your 5 star review! We are pleased that we were able to exceed your expectations and get you back on the road. We pride ourselves on being friendly, efficient, knowledgeable, and transparent! If your ever in the area again please stop on in and say hi!

December 28, 2018

Buick They were great. From getting ahold of us to set up an appointment to getting a check up within a week. We couldn’t be happier with the Enclave and ar More

by alexanderpatmeg219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Justin W
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks again for your business! As well as the great review, we take great pride in taking care of our customers from start to finish! Glad we could make the process fun and efficient for you guys. We look forward to continuing our relationship whether that be in service or sales. Thanks again hope you guys are enjoying your new ride and once again thank you for the valuable feedback!

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December 28, 2018

Great service Very service oriented staff and very good service on Durango. Thank-you to all. Service perform as requested. Appreciate Chris White work in setting t More

by packer_perry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Shannon
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! Glad we were to get you in and out of service, and appreciate the kind words in regards to our staff! We value your feedback and look forward to continuing to work with you in the future whether it be sales or service related!

December 25, 2018

Better than Stew Very easy to schedule and so much quicker than Stew's!! Left off a star as they need to wash the car before delivery to the customer. More

by 15Overlad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of service person's name
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the review, we truly appreciate your feedback! Glad we were able to exceed your expectations aside from the car wash, however when we open our new facility this spring we will have a car wash on site!!

December 22, 2018

Excellence:Above and Beyond The guys at Adel Chrysler are AMAZING!!! My husband and I are credit challenged, to say the least, and they did not once make us feel guilty or uncomf More

by Lisa S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea, Benjamin Holdiman
Jan 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks so much for the awesome review it was truly a pleasure working with you guys! Glad we were able to get you into the vehicle you guys wanted and deserve! We take great pride in our customer service! Thank you guys for your loyalty to our dealership we look forward to continuing our relationship! Once again thank you for your business and wonderful review it truly means a lot. I hope that you guys are enjoying the new Jeep! Please stop in and say hi whenever your in the area!

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