Deery Brothers Chrysler Dodge Jeep Ram of Waukee | Page 26

Great service great people The team scheduling and working on my vehicle were very kind and very customer service oriented. We will always use this dealer for service on our ve The team scheduling and working on my vehicle were very kind and very customer service oriented. We will always use this dealer for service on our vehicles! They go out of their way accommodating our schedule and make sure our vehicles are well cared for! More

Never start or finish on time This is the third time I have had issues with the service department. Each time I have had an appointment, and each time they didn't start until hour This is the third time I have had issues with the service department. Each time I have had an appointment, and each time they didn't start until hours later and thus, did not finish on time. Why do I need an appointment, if they are just going to "fit" me in. It is very RUDE and frustrating. I could understand if it only happened once, but so far it has been every time! This is unacceptable! I bought my previous Jeep at Southtown CDJ, and I was always treated well, and never had to wait for my car to be done. To top it all off, I had to park a block away, and slipped on some ice on my way in to the dealer. I can't wait for the new location to open. More

Another new Jeep Wrangler! So easy to deal with this dealer! This was my fourth new Jeep purchased from this dealership. We won't consider going anywhere else. Very friendly, fair and low-pressure atmosphere. This was my fourth new Jeep purchased from this dealership. We won't consider going anywhere else. Very friendly, fair and low-pressure atmosphere. Very easy to deal with and very accommodating. They worked hard to get us in the right Jeep with the features and options we wanted. And they were more than fair on our trade. A pleasure to deal with and a refreshing alternative to the mega-large dealerships. These people follow-up and take care of the details. Everyone there is smiling and they greet you when you walk through the door. We feel like we got a fair deal and feel like a valued customer. More

Most patient and comprehensive folks ever I’ve been to different dealers and these guys right here really took care of me. I know it’s their job to sell you the cars but they will answer any q I’ve been to different dealers and these guys right here really took care of me. I know it’s their job to sell you the cars but they will answer any question for you with patience. I went with my family and we were all really happy that they helped us, we all really had a lot of fun talking while the process was being made. They explained everything about the car and released me of any doubt. They are young but very Proffesional. More

Great Service While traveling through and staying for two nights West Des Moines, the engine light came on in our Dodge truck when we were going out that night for While traveling through and staying for two nights West Des Moines, the engine light came on in our Dodge truck when we were going out that night for dinner. Early the next morning I called a Dodge dealer who was close in to West Des Moines and explained our situation and that we traveling and needed help. He explained he was booked out for a week in service and might be able to look at our truck . . . maybe, maybe???? I hung up on him and called Deery Adel Chrysler Dodge Jeep Ram and talked to their service person, a friendly and helpful young woman, who scheduled me in for an 11:00 appointment, explaining any costs I might be charged. I went out to Adel for my appointmen, and, within an hour, the problem was solved and taken care of with a reasonable service cost and I was on my way. There is a lot to be said about small town service. These folks were great. I live in Colorado, but if I lived near this dealership, they would definately have my business. Great place, friendly people, and great service. Thank you. More

Buick They were great. From getting ahold of us to set up an appointment to getting a check up within a week. We couldn’t be happier with the Enclave and ar They were great. From getting ahold of us to set up an appointment to getting a check up within a week. We couldn’t be happier with the Enclave and are happy to work with them. They helped us get the pricing we needed and a good price for our trade in. More

Great service Very service oriented staff and very good service on Durango. Thank-you to all. Service perform as requested. Appreciate Chris White work in setting t Very service oriented staff and very good service on Durango. Thank-you to all. Service perform as requested. Appreciate Chris White work in setting this up. More

Better than Stew Very easy to schedule and so much quicker than Stew's!! Left off a star as they need to wash the car before delivery to the customer. Very easy to schedule and so much quicker than Stew's!! Left off a star as they need to wash the car before delivery to the customer. More

Excellence:Above and Beyond The guys at Adel Chrysler are AMAZING!!! My husband and I are credit challenged, to say the least, and they did not once make us feel guilty or uncomf The guys at Adel Chrysler are AMAZING!!! My husband and I are credit challenged, to say the least, and they did not once make us feel guilty or uncomfortable about our situation. They went out of their way to get us approved and into a brand new Jeep!!! They were always friendly and kind!!!! This is the second trip we have made over there, and we will never shop for vehicles anywhere else in the future...they have earned our respect and our trust. Thanks Adel Chrysler!!!!! More