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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

Overview
Employees
Reviews
Vehicles
4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

May 01, 2019

Great Everything great, still need second set of keys if they have been found. Very pleasant to deal with. New salesman and Jason seemed to work well with More

by GMAKMITCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Brumley, J R, Steven Shea
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May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business and your greatly valued feedback! We take great pride in our friendly, customer oriented, and knowledgeable staff. We hope that you are enjoying the new vehicle and look forward to working with you in the future. Please reach out with any questions you may have! Thanks again!

April 29, 2019

Excellent Seevice- Beautiful new Dealership Chris, Justin, Dale, and everyone there are very professional, know the product, and took very good care of me! Thanks guys, love my new truck! More

by Keith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea, Justin W
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May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business and your greatly valued feedback! We take great pride in our friendly, customer oriented, and knowledgeable staff. We hope that you are enjoying the new vehicle and look forward to working with you in the future. Please reach out with any questions you may have! Thanks again!

April 23, 2019

Poor communication Didn't ask if I wanted a full synthetic oil change, just did it (nice upsell). Invoice said they did a 27 point inspection. When I asked for the repor More

by mikensully
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dylan?
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May 17, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Please reach out to us so we can help to resolve this issue. Please call us at 515-500-1000 and ask for Tom the General Manager or Dan the Service Manager. we want to work with you to resolve this issue. We look forward to hearing from you.

Jun 10, 2019 -

mikensully responded

Tom or Dan - At your invitation via this site, I reached out to to by phone (left a voicemail for Tom) and by email but have not heard back. After a good buying experience in December 2018, it feels like no one wants to hear about my not so good service experience. Does anyone care?

Jun 10, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Yes we do care! What is a good number to reach you at? I will make sure that they are in touch you!

April 16, 2019

Wonderful staff! Helped out greatly! Made sure I was pleased My time with the dealership was fantastic! Great help! Very helpful and friendly! I will send others to this dealership as I stated! Thank you so much More

by 12gage1990
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Justin W
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Apr 17, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review, we greatly appreciate your business and feedback as well! We take pride in our wonderful staff and creating a fun, easy, and transparent buying experience. We look forward to working with you in the future whether that be in sales or service! Hope you are enjoying the new vehicle! Please don't hesitate to stop in and say hi next time your in the area!

April 04, 2019

Hellcat oil change They did a wonderful job. Quick and clean and professional. I didn’t have an appointment and they squeezed me in without any hesitation. Matt is great More

by thatguychad007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
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Apr 10, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! Glad we were to get you in and out of service and appreciate the kind words in regards to our staff! We value your feedback and look forward to continuing to work with you in the future whether it be sales or service related! Be sure and say hi next time your in the area!

March 28, 2019

No pressure, honest, thorough The salesman and sales manager were very easy to deal with. No haggling and game playing, which I appreciated. I had the option to bring in any truck More

by Cranman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J R, Steven Shea
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Apr 10, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We had a blast working with you! We strive to exceed customer expectations and make the process simple, efficient, and transparent. As well as pride take pride in being professional and friendly. We look forward to working with you and your family in the future! Once again thanks for the business and review. Be sure to stop in when your due for your next oil change and say hi! Please reach out with any questions you may have! Thanks again!

March 22, 2019

New Tires - Oil Change Excellent all around service. Friendly, Timely, great price on the tires, free oil change With the coupon everybody was very friendly and hospitable More

by Misselman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin W
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Mar 26, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback we greatly appreciate your 5-star review! We are pleased that we were able to exceed your expectations and get you in and out in a timely manner. We pride ourselves on being friendly, efficient, knowledgeable, and transparent! Next time you are due in for service please stop on in and say hi!

March 21, 2019

Service visit This is the best experience I have ever had at a dealership. Very professional and done in a timely manner. The mechanic was very knowledgeable and More

by Jonesy0811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
Report | Print
Mar 26, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Glad we were able to provide you with the best experience you had ever had at a dealership. That means a lot to us, we take great pride in continuously striving to exceed customer expectations! Thank you for the great review and valuable feedback. We look forward to working with you in the future whether that be in sales or service!

March 15, 2019

Basic maintenance, oil change and tire rotation Just a normal maintenance visit. We have purchased 2 Grand Cherokees from this dealer and have svc done on all 3 of the grand cherokees we currently More

by cysfish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
Report | Print
Mar 20, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business, the good review and your loyalty to our dealership! We strive to exceed customer expectations glad that we are able to do so! We greatly value your feedback and look forward to continuing our relationship whether its service or sales related!

March 04, 2019

Great service and very nice employees Great service and helped out alot! Very knowledgeable fast and easy service would recommend to anyone buying or looking for a new car thanks for the h More

by Edgar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Benjamin Holdiman
Report | Print
Mar 04, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your 5-star review! We greatly appreciate your business and feedback! Glad that you were able to great that BMW you had been dreaming about! Hope you enjoy it! We look forward to working with you whether it be in sales or service! Congratulations again!

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