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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

May 27, 2019

Best Van Shopping Experience I knew what I wanted and Thomas made it happen by listening to me. After made my decision, the remainder of the team came in and finalized the deal. More

by Marie53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Dale Hardison, T A
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thank you for the great review and your business as well! We take pride in taking care of our customers and providing a 5-star experience. Whether its sales for service we strive to exceed customer expectations! Thank for your valuable feedback, we look for forward to seeing you next time that you are in for service!

May 27, 2019

Oil change took 2 hours only one other person in the service center. Had to walk out in the rain to get my car. Really? More

by Hunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant, Dylan Martin, Aaron Weaver
May 28, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry for the inconvenience and bad experience please give us a call and we will do what we can to rectify your experience. Please call Dan our Service Manager or Tom our GM 515-500-1000. We want to turn your negative experience around, please let us know how we can help we continually strive to exceed customer expectations!

May 24, 2019

Not greeted, dishonest practices I arrived for an oil change and several recalls. When I pulled in, a service advisor and manager were having a chat and completely ignores me until I More

by Disappointed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember his name, and didn't receive a receipt, Thomas Avant, Dylan Martin, Aaron Weaver
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We continuously strive to meet and exceed our customer expectations in both sales and service. Please reach out to our General Manager Tom or Service Manager Dan at 515-500-1000. Please contact us about resolving this issue we want to make it right. We apologize and will use this as a learning tool for the future.

May 22, 2019

Outstanding ! Listened and found the vehicle we wanted at the price we wanted , Very helpful with delivery and linking up our cell phones , Went home with no buy More

by LAUERDWIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Holdiman, Dale Hardison, Joesph Rickersten
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We greatly value your feedback and truly appreciate your business! We had a blast working with you! We strive to exceed customer expectations and make the process simple, efficient, and transparent. As well as pride take pride in being professional and friendly. We look forward to working with you and your family in the future! Once again thanks for the business and review. Be sure to stop in when your due for your next oil change and say hi!

May 16, 2019

Amazing customer service! These guys are the best around! Joe and Ben worked very hard to find me the truck I wanted, and Dale and the finance team bent over backwards to get m More

by Ryguy085
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale (GM), Benjamin Holdiman, Joesph Rickersten
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thank you for the great review and your business as well! We take pride in taking care of our customers and providing a 5-star experience. Wether its sales for service we strive to exceed customer expectations! Thank for your valuable feedback, we look for forward to seeing you next time that you are in for service! Enjoy the new truck!

May 13, 2019

Well worth the trip While they are a little further out West than a few larger dealers in the Des Moines area, we had a great experience and felt well taken of. We loved More

by Flash gordon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Derek Milsap, Dale Hardison
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback and five star review! We strive to make the process professional, fast, fun, and efficient, glad that we were able to do that! We greatly appreciate your business and look forward to working with you in the future from sales to service. Please stop in and say hi next time you are due for service!

May 13, 2019

Good experience Came in post bankruptcy and Jason took the time to listen to my situation, come up with some options and a solution that worked for me. More

by Don1519
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J R, Steven Shea, Derek Milsap
May 13, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Very happy to help find solutions. Glad you are on your way. Great job, and more success in the future. We will see you again for the next one. Thank you for your valued business and continued patronage.

May 13, 2019

Great Service Derek and the other were great! They took care of me and my needs. I love the new car that I am in thank you Derek and Deery Brother of Waukee. More

by Zaneslyfe14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Milsap
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback and a five-star review! We strive to make the process professional, fast, fun, and efficient, glad that we were able to do that! We greatly appreciate your business and look forward to working with you in the future from sales to service. Please stop in and say hi next time you are due for service!

May 12, 2019

Gladiator purchase Went in this weekend to see the new Jeep Gladiator, and worked with Lindsey and Tom. Lindsey answered all my questions and informed me about some new More

by joshruyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Holdiman, Lindsey Baker
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback and a five-star review! We strive to make the process professional, fast, fun, and efficient, glad that we were able to do that! We greatly appreciate your business and look forward to working with you in the future from sales to service. Please stop in and say hi next time you are due for service!

May 03, 2019

Great service I worked with Dylan and he was great. I got an oil change and he explained and went through the review sheet with me after it was completed. I was ove More

by Unknown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Martin
May 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business and your greatly valued feedback! Thanks again for the 5-star review!

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