Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Best Van Shopping Experience I knew what I wanted and Thomas made it happen by listening to me. After made my decision, the remainder of the team came in and finalized the deal. I knew what I wanted and Thomas made it happen by listening to me. After made my decision, the remainder of the team came in and finalized the deal. My Pacifica was was ready to go!!! More

Oil change took 2 hours only one other person in the service center. Had to walk out in the rain to get my car. Really? took 2 hours only one other person in the service center. Had to walk out in the rain to get my car. Really? More

Not greeted, dishonest practices I arrived for an oil change and several recalls. When I pulled in, a service advisor and manager were having a chat and completely ignores me until I I arrived for an oil change and several recalls. When I pulled in, a service advisor and manager were having a chat and completely ignores me until I interior and asked who to give my keys to. I was passed off to another service advisor. The advisor printed out an authorization for repairs without any prices listed and told me to sign it. He didn't "ask". I asked what the oil change price was and he acted irritated. He spent the next five minutes looking it up, and told me "just north of $90, or somewhere around there". This was significantly more than I had expected, and I told him I would only be getting the warranty/recall repairs done. He became even more irritated, and made me wait at his counter while he found someone else to "delete the oil change". The rest of the interaction when they finished left a lot to be desired. I still don't know what they actually worked on. While I don't find $90 unreasonable, I expect a significantly better experience if I'm going to pay that. More

Outstanding ! Listened and found the vehicle we wanted at the price we wanted , Very helpful with delivery and linking up our cell phones , Went home with no buy ! Listened and found the vehicle we wanted at the price we wanted , Very helpful with delivery and linking up our cell phones , Went home with no buyers remorse at all , We'll be back More

Amazing customer service! These guys are the best around! Joe and Ben worked very hard to find me the truck I wanted, and Dale and the finance team bent over backwards to get m These guys are the best around! Joe and Ben worked very hard to find me the truck I wanted, and Dale and the finance team bent over backwards to get me the deal I could afford. I have looked at a few other dealerships around, and I can tell you no one will work harder than this team to get you what you need. More

Well worth the trip While they are a little further out West than a few larger dealers in the Des Moines area, we had a great experience and felt well taken of. We loved While they are a little further out West than a few larger dealers in the Des Moines area, we had a great experience and felt well taken of. We loved the new showroom space. We also were glad that they gave us a fair trade in value and worked through the negotiation process with us. We are enjoying our new ride and will recommend them to others. More

Good experience Came in post bankruptcy and Jason took the time to listen to my situation, come up with some options and a solution that worked for me. Came in post bankruptcy and Jason took the time to listen to my situation, come up with some options and a solution that worked for me. More

Great Service Derek and the other were great! They took care of me and my needs. I love the new car that I am in thank you Derek and Deery Brother of Waukee. Derek and the other were great! They took care of me and my needs. I love the new car that I am in thank you Derek and Deery Brother of Waukee. More

Gladiator purchase Went in this weekend to see the new Jeep Gladiator, and worked with Lindsey and Tom. Lindsey answered all my questions and informed me about some new Went in this weekend to see the new Jeep Gladiator, and worked with Lindsey and Tom. Lindsey answered all my questions and informed me about some new offloading tech features on the Rubicon that I wasn't aware of. It was a great experience, and Lindsey even went above and beyond to help my wife get our three boys situated and playing in the kids room so we could finish discussing a potential trade. Any team that can entertain a 3, 5, and 7, year-old while also selling Jeeps has more than earned my business! Put a deposit down on a Rubicon that comes in next week. Thanks Lindsey and Tom! More

Great service I worked with Dylan and he was great. I got an oil change and he explained and went through the review sheet with me after it was completed. I was ove I worked with Dylan and he was great. I got an oil change and he explained and went through the review sheet with me after it was completed. I was overall very pleased with my service. He was very friendly and you can tell he actually cares about his job and helping others. More