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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

June 17, 2019

Car stalled after recall was supposed to be fixed Brought car in for recall. They did not call me when they were finished. Next day car stalled out which was the recall problem. Thursday called to sch More

by Cheryl.saunders
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We continuously strive to meet and exceed our customer expectations in both sales and service. Please reach out to our Service Manager Dan at 515-500-1000. Please contact us about resolving this issue we want to make it right. We apologize and will use this as a learning tool for the future.

June 17, 2019

Friendly and great customer service The staff was very friendly and helpful. Made the buying process easy and stress free. Chris was very efficient and knew the new vehicle we were buyin More

by WILLIAMSCHRISTINA89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tollari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dale Hardison
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We truly appreciate your business. Please reach out with any questions and be sure to stop in and say hi when your in for your first oil change. Congratulations on the new ride!

June 14, 2019

not good Service after sale was bad. Sales manger was an arrogant xxxxxxx. Trucks motor blew up less than a month of owning it had to argue with them to put fu More

by Dalton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Weaver
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We continuously strive to meet and exceed our customer expectations in both sales and service. We will use this as a learning tool for the future. Please reach out to our General Sales Manager Dale at 515-500-1000. Please contact us about resolving these issues.

June 14, 2019

Oil change got me I. Quickly Got me in and out quickly, and did not mind me asking lots of questions. Explained thing so I knew what was going on. Thanks More

by myhelix
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for an excellent review and feedback! We continuously strive to exceed customer expectations. Let us know if you need anything in the future from sales to service. Thanks again!

June 13, 2019

Great Had a great experience. Was greeted promptly and was written up quickly. Car was diagnosed and repaired in a timely manner. Everyone I saw was smiling More

by Clark90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thank you for the great review and your business as well! We take pride in taking care of our customers and providing a 5 star experience. Wether its sales for service we strive to exceed customer expectations! Thank for your valuable feedback, we look forward to seeing you next time that you are in for service!

June 11, 2019

Poor communication I arranged to pick up a new Jeep Grand Cherokee, and did all the paperwork remotely before showing up. However, since picking up the vehicle, all com More

by NewJeepOwner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steven Shea, Myles Goertz
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We continuously strive to meet and exceed our customer expectations in both sales and service. We will use this as a learning tool for the future. Thanks for the feedback.

June 04, 2019

Jeep Grand Cherokee SRT Lindsey was great help. I came in Saturday morning not quite sure what I was looking for and left that same day in the afternoon with a new ride. Lind More

by Jakejeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Lindsey Baker, Dale Hardison
Jun 13, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review Jake! We greatly appreciate your business and feedback as well! Hope that you are enjoying the new Jeep what a sweet ride! We take pride in our wonderful staff while creating a fun, easy, and painless buying experience! Please stop in next time you are in the area or due in for service!

June 04, 2019

Best dealership I’ve ever been too Deery brothers was great to work with and made me feel comfortable and didn’t push me to make any purchase I didn’t want. They have the most amazing s More

by Kaylie58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Hardison, Joesph Rickersten
Jun 13, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! Your kind words truly mean a lot! We take great pride in providing excellent customer service and a hassle-free experience! Thanks for your business and providing us with the opportunity we look forward to continuing working with you whether it be sales or service related!

June 03, 2019

Everyone was so friendly and happy to make sure I was happy They all were very willing to help me with making sure I was taken care of That I was happy with my choice of vehicle More

by FREEONE452001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Tom Holdiman, Joshua Stevens
Jun 13, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business and your greatly valued feedback! We take great pride in our friendly, customer oriented, and knowledgeable staff. We hope that you are enjoying the new vehicle and look forward to working with you in the future. Please reach out with any questions you may have! Thanks again!

May 31, 2019

Nice to work with Justin and Ben are nice guys and are honest and fun to work with. Not a fan of truck buying after dealing with other local dealers. I highly recommen More

by AlvinsRam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, Justin W
Jul 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks, Alvin it was a pleasure working with you Justin and I had a blast! Glad we could find the perfect truck and make it work for you! Hope you enjoy the new truck! Please stop in whenever you are in the area and say hi! Truly appreciate the compliments means a lot!

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