Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Watch out! Tj was great. Very knowledgable on all the cars i asked about. Unfortunatly they offered me a deal which i took off work early for and drove from ames Tj was great. Very knowledgable on all the cars i asked about. Unfortunatly they offered me a deal which i took off work early for and drove from ames only to arrive ready to purchase the car and they tell me they made a mistake and couldnt get to the numbers they said they could. Sales manager opted to only apologize instead of stayin true to his word. So make sure you check your actually getting the quoted price. They even have it in writing the offer and still wont honor it. Update. So its 2 days later they see this review. Have their sales rep call saying they can get to the quoted price. Tell them okay im still willing to deal. They send me 2 copies of the financial breakdown to show price quoted. I say okay i can even get a cosign. Get my cosign ready to fill out apps and find out they still arent living up to writin agreement. Now it oh thats with 1500 down now 3 offers no where does it say 1500 down. Still trying to swindle the money out of me for his mistake. Now here is were it gets good. Their sales manager hides behind his sale rep and has him ask me to take this review down. What!?! You give a deal back out 3 times and have to have your sale rep try and cover your back. Again tj should get 5 of 5 stars. Shoot id make him the sales manager. Tj you even become sales manager go to different dealership or get a new sales manager. I would for sure buy from you. Everyone be careful of this place. Especially my military bros and sister out there. Stay frosty. More

Derek Derek Derek Legitimately, the best car buying experience I’ve ever had. Had my fiancé coming back the very next day to purchase a 2nd car. We didn’t feel that yuc Legitimately, the best car buying experience I’ve ever had. Had my fiancé coming back the very next day to purchase a 2nd car. We didn’t feel that yucky car salesman pressure. Derek was open and honest and my children are still asking when we can go back and see Derek. He knew about the cars and if he didn’t-he found us an answer immediately. I came back to Deery at least 2 times after my purchase with questions and Derek was right there waiting to answer. Best customer service we’ve ever gotten from any company-car lot or not. Thank you Derek! We will forever tell everyone to come to you and Deery! More

Miss figured my bill They miss figured my bill by charging me for a free service that I had an offer for. It took them over a day to complete the service. They miss figured my bill by charging me for a free service that I had an offer for. It took them over a day to complete the service. More

Express Lane is the best! I live an hour away from Deery Brothers and I arrived 10 minutes before they close. They took my vehicle in-changed the oil & rotated the tires. I was I live an hour away from Deery Brothers and I arrived 10 minutes before they close. They took my vehicle in-changed the oil & rotated the tires. I was back on the road in less than 30 minutes. That is EXPRESS and best customer service because they didnt turn me away for coming in at closing time. Than You Deery Brothers. More

Awesome service The group of salesmen was amazing to deal with. They went above and beyond helping me find a vehicle within the budget i had available. The group of salesmen was amazing to deal with. They went above and beyond helping me find a vehicle within the budget i had available. More

Best service I've ever received! I am extremely happy with my purchase. Chris T. was my salesman. He spent a lot of time with me, explaining everything in detail. My finance guy, Stev I am extremely happy with my purchase. Chris T. was my salesman. He spent a lot of time with me, explaining everything in detail. My finance guy, Steve (?), was very good, too. He answered all the questions I had and if I didn't understand, he went back over it. The general manager was there and in on the deal, too. There was no pushy salesman talk. I would have got up and left if there was. I bought exactly what I wanted, and I feel that I got a very good deal on it. I am still happy two days later! No regrets. I highly recommend Chris T. He is excellent!!! If you are looking for new or used. Go there, ask for Chris T, look, test drive and get a quote, oh and tell him Kathie G. sent you! Happy Customer for sure!!! More

Fast and friendly service I went to the dealership looking for a truck. After looking at several my sails rep showed me a van the exceeded my needs. He was knowledgeable on all I went to the dealership looking for a truck. After looking at several my sails rep showed me a van the exceeded my needs. He was knowledgeable on all the specs and was able to answer all my questions. The finance department was fast and I drove my new vehicle off the lot in record time. More

You beat Stew Hansens by leaps and bounds So first I have to say Aaron (service adviser) is hands down the best customer service person I've met. When I come in I feel like I'm his only custom So first I have to say Aaron (service adviser) is hands down the best customer service person I've met. When I come in I feel like I'm his only customer. I've been to the dealership three times, and everyone has been nice and friendly. You have given me yet another reason to avoid Stew Hansens....THANK YOU! More

Amazing new location and Nices People in the Auto Business My job takes me all around central Iowa and I have had the pleasure of visiting many dealers in the area however this is one of my new favorites. I j My job takes me all around central Iowa and I have had the pleasure of visiting many dealers in the area however this is one of my new favorites. I just drove up to their quick lane oil change and they had me in and out in no time at all! Also I was pleasantly surprised it was cheaper than other places I get my oil change. That mean a lot when you have a big truck like mine and use syntactic because the oil changes can really add up. While I was there I was given a tour of their new building and its is the nicest dealership I have ever been in. They even have a dedicated Jeep section where you can get anything from a tee shirt to the all-new Gladiator. I strongly recommend this dealership! More