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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

July 26, 2019

oil change- basic sevice check I love the new facility. The staff is professional, friendly, and prompt. I look forward to your service and support for my Jeep in the future. More

by lpetersen1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sandy at the Billing/payment desk is awesome!
Jul 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! We look forward to continuing to work with you whether it be sales or service related! We truly appreciate your business!

July 23, 2019

Love my 300!!! Let me start by saying this dealership is about 4 hours away from where I live. I’d been searching for a specific Chrysler 300, and they had exactly w More

by sharrison15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Benjamin Holdiman, TJ Bahner
July 23, 2019

Teen Car We had a really nice visit with the dealership last week. We were pressed for time and were very pleased with our experience. Great job! More

by KRISTINENOONAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Bahner, Dale Hardison
Jul 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your business and your greatly valued feedback! We take great pride in our friendly, customer-oriented, and knowledgeable staff. We hope that you are enjoying the new vehicle and look forward to working with you in the future. Please reach out with any questions you may have! Thanks again!

July 23, 2019

Did not appreciate the extra cost with diagnostic and added I felt as if the individuals working in the service center were very “green”. I know this is a new location however I would expect certified individu More

by Tburgart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Nick
Jul 31, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the feedback. We continuously strive to meet and exceed our customer expectations in both sales and service we apologize that we were not able to do so. We will use this as a learning tool for the future. Please reach out if we can help in any way please call us at 515-500-1000 and ask for Dale or Tom H. We value your feedback!

July 23, 2019

Horrible service and does what they want I took my Jeep in to have a 110v plug repaired that broke. They charged me $130 to diagnose “how broken the plug was”. I handed them the parts it cou More

by Jeepowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas Avant
Sep 04, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please email us at help.deery.waukee@gmail.com So we can further understand the situation and work on a solution. Thank you for your feedback.

July 18, 2019

Oil change Fantastic service. Quick and thorough work done on my vehicle. Nice, clean, large waiting area. I would recommend this oil change & service at this de More

by Cbird
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver
July 17, 2019

Purchased our 2nd vehicle Everyone involved in our purchase was courteous, respectful and helpful. They made the purchase and trade-in very easy and without a long process. Th More

by Jordan, Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Twist, Tom Vrieze
Sep 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We truly appreciate your business! Glad that we were able to provide a 5-star experience thanks for the great review. We take great pride in our friendly transparent and knowledgeable staff! Thanks again for your feedback and business! Stop in and say hi next time your in the area or due for service!

July 12, 2019

Travel trouble Traveling from New York to Colorado....had throttle control issue....Matt and the service guys got me back in a very reasonable time frame. Very pleas More

by Moonracer16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
Sep 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for your feedback we greatly appreciate your 5-star review! We are pleased that we were able to exceed your expectations and get you back on the road right away! Glad we could get you back on to the road in a timely fashion!

July 12, 2019

The service department was helpful, timely, and pleasant. Deery service department was efficient, clean, and knowledgeable. They found some other issues for me as well. They didn’t make me feel like I HAD to More

by Vollmecke13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant, Aaron Weaver
Sep 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thanks for the great review! Glad we were to get you in and out of service and appreciate the kind words in regards to our staff! We value your feedback and look forward to continuing to work with you in the future whether it be sales or service related!

July 11, 2019

Got exactly the car I wanted I told Lindsey the car make and model I wanted and drove home with it that day. Everyone I spoke to at Deery was courteous and helpful. More

by Minidriver
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lindsey Baker
Sep 03, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

Thank you for the great review and your business as well! We take pride in taking care of our customers and providing a 5-star experience. Hope you are enjoying the new vehicle! Stop in and say hi next time your in the area. Please don't hesitate to reach out with any questions from sales to service!

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