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Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Waukee, IA

4.8
395 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty. If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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1000 West Hickman Road

Waukee, IA

50263

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Showing 395 reviews

September 04, 2019

I’ll buy from here again!!!! Lindsey is the man!!!!! Walked in probably an hour before closing time on Labor Day and I was greeted by a bunch of smiling employees. The sales manag More

by EmilyLil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Lindsey Baker
Sep 30, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We truly appreciate your business! Glad that we were able to provide a 5-star experience thanks for the great review. We take great pride in our friendly transparent and knowledgeable staff! Thanks again for your feedback and business! Stop in and say hi next time your in the area or due for service! I will pass along your kinds words to the rest of the staff! Once again thank you!

August 31, 2019

Purchased new 2019 Jeep Cherokee LTD Received good customer service. The finance interest rate is too high and I will probably transfer the loan to another lender next week with a rate of More

by SHARI.25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Allmon and another mgr finalized my deal., Steven Shea, Tom Holdiman, Liam MacLeod
August 31, 2019

Helpful even when dealing with a sleepy customer Lindsey did everything he could to get me into my truck ! Thanks again Lindsey good to actually get to know you and see you in person again ! More

by D-rock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lindsey Baker
August 30, 2019

Service Department is Awesome I loved being able to bring my 2019 Grand Cherokee in for my first oil change. Everything went quickly from start to finish. Service Adviser Aaron w More

by CDixon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Weaver
August 26, 2019

Great Service!! Liam Macleod and Seth Campbell helped me with the purchase of my 2015 Jeep Cherokee. They were extremely patient and helpful during the entire process More

by Sydney0131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Campbell, Dale Hardison, Liam MacLeod
August 24, 2019

Very pleased Fair, knowledgeable and efficient with our time. Showed respect as well and understood our situation in regards to budget, time and piece of mind ser More

by Newjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Lindsey Baker
August 20, 2019

Rick n Sam Fudge 19-3500 Text messaged back n forth a few times with Chris Tollari and i informed him we wanted to come look at a certain vehicle, we arranged a time and he ha More

by RICK_FUDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Tollari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea, Dale Hardison
August 18, 2019

Oil change package Matt helped me with an oil change and tire rotation package for $100. It covers 4 oil changes with tire rotations over 2 years. Definitely a no braine More

by thatguychad007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Avant
August 14, 2019

Very slow I went here to get an oil change and a recall on my truck and it took 4 hours! when they said it would take 1-2 hours. More

by Parker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Can’t remember
Sep 04, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please email us at help.deery.waukee@gmail.com So we can further understand the situation and work on a solution. Thank you for your feedback.

August 14, 2019

Spare Tire Was told through text message from salesman I would get a spare tire on my recently purchased certifed preowned van, has not communicated or followed More

by TroySarah
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Tollari
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Shea, Dale Hardison
Sep 04, 2019 -

Deery Brothers Chrysler Dodge Jeep Ram of Waukee responded

We are sorry that we were not able to meet your expectations, we continuously strive to meet and exceed customer expectations. Whether it be sales or service related! We value your feedback, please let us know what we can do to help solve this issue. As a brand new store, our goal is to ensure no customer is left unsatisfied. Please email us at help.deery.waukee@gmail.com So we can further understand the situation and work on a solution. Thank you for your feedback.

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