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Deery Brothers Chrysler Dodge Jeep Ram of Waukee
Waukee, IA
403 Reviews
Deery Brothers of Waukee is metropolitan Des Moines’s newest dealership. With Iowa’s only Jeep exclusive showroom and state of the art service center, our dealership is committed to giving you the best customer value and experience in the industry. Our values are committed to customer satisfaction. These values are delivered by employees that are committed to friendliness, respect, efficient use of technology and creating a family atmosphere that builds customer and employee loyalty.
If we do not have the exact vehicle that meets your needs, we can locate it and have it on premise in a short amount of time. We are part of the Deery Automotive Group. The Deery Automotive family is the largest Iowa owned automotive network in our proud state. We are family/owner operated in our locations and this helps us deliver on our goal of being your first choice in buying or servicing your family’s vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Service Communication
Service Time
Workmanship
Finance Experience
Purchase Time
Trade-in Experience
Service Price Transparency
Sales Price Transparency
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 403 reviews
October 08, 2019
Timely Great work thanks for ur time! Everything is going well...hope to work with u in the future! Kind ans polite serice people, thank u Great work thanks for ur time! Everything is going well...hope to work with u in the future! Kind ans polite serice people, thank u More
by Young1018
Verified CustomerEmployees Worked With
Thomas Avant, Aaron Weaver
October 07, 2019
Oil change Requested oil change tire rotation no one told me about the offer for 4 oil change and tire rotations for $150 so I ended up paying $95 for one. After Requested oil change tire rotation no one told me about the offer for 4 oil change and tire rotations for $150 so I ended up paying $95 for one. After seeing your promotion I called and I was then told that I could not apply my $95 from this change to the offer and pay the difference for the three remaining changes. Super frustrating and not a good business practice to not inform a new customer about a special you are running to save them money. $95 is a lot for an oil change/tire rotation when you don’t even wash or vacuum a car. I paid less than that at Willis Cadillac and they cleaned my car. I purchased the promo because I would rather have a Jeep dealership service my Jeep and would prefer not to work with stew Hansen. They however, told me about their special and would wash my car. I can’t say I would recommend based on the lack of willingness to disclose a service special and then correct it after the fact. Poor customer service all the way around. More
by Michelle@flaggcpa.com
Employees Worked With
Not sure of name
October 05, 2019
Amazing service Everyone here was so friendly and welcoming. They were patient with me and answered every question I had. My intention wasnt to trade in my old car bu Everyone here was so friendly and welcoming. They were patient with me and answered every question I had. My intention wasnt to trade in my old car but I'm really glad I did. I'm in love with my new car and I cant wait for all the adventures i can go on. More
by Brookegrabill
October 03, 2019
2019 Chrysler Pacifica Chris White always is very helpful. He always goes out of the way to try and find the best deal for us. I would recommend him to anyone. Chris White always is very helpful. He always goes out of the way to try and find the best deal for us. I would recommend him to anyone. More
by CDTWIGG
Employees Worked With
October 01, 2019
Quick visit Scheduled running boards added as part of new vehicle lease. Dropped in morning. Picked up at lunch. Very well done. Everything was done well. Thanks. Scheduled running boards added as part of new vehicle lease. Dropped in morning. Picked up at lunch. Very well done. Everything was done well. Thanks. More
by mbird1
Employees Worked With
Joesph Rickersten
September 30, 2019
Super easy to work with The staff at Deery is super friendly and go out of their way to make the experience of buying a car stress free and easy. The staff at Deery is super friendly and go out of their way to make the experience of buying a car stress free and easy. More
by DanielW
Employees Worked With
J R, Steven Shea
September 30, 2019
Lindsey Baker was awesome!! It was literally one of the smoothest transactions I’ve ever had buying a vehicle. He was not pushy, he was very informative and we were in and out of the dealership in a very s smoothest transactions I’ve ever had buying a vehicle. He was not pushy, he was very informative and we were in and out of the dealership in a very short time. After our experience there last Saturday, I would be hard-pressed to go to any other dealership in the future. Kudos to everyone at the dealership and especially Lindsay !! B Nelson Sent from my iPhone More
by B Nelson
Employees Worked With
Steven Shea, Lindsey Baker
September 25, 2019
Great time to buy a Jeep I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. I I got a text from a sales rep and he followed up with me several times. He actually had the service department call me to schedule a safety recall. It was great service. The facility is beautiful. More
by Davery9786
Employees Worked With
Aaron Weaver
September 19, 2019
Great service TJ helped us find the perfect vehicle for our family. He was patient, listened to what we wanted, and showed us options that we hadn’t thought of. W TJ helped us find the perfect vehicle for our family. He was patient, listened to what we wanted, and showed us options that we hadn’t thought of. We ended up with a vehicle that was $10,000 less than what we thought we were going to spend. Overall, a fabulous experience!!! More
by Resa
Employees Worked With
TJ Bahner, Dale Hardison
September 19, 2019
Great service, but with limitations Great service until after leaving the lot. The following morning we found loud grinding noises coming from the right front wheel well. Still have not Great service until after leaving the lot. The following morning we found loud grinding noises coming from the right front wheel well. Still have not been able to talk to anyone or even get a call back. More
by Lee
Employees Worked With
Steve Twist
