Deery Brothers Chrysler Dodge Jeep Ram of Waukee

Absolutely amazing to work with ... took time to listen to what we wanted and even took more time to explaining everything to us to make sure we understand everything... to what we wanted and even took more time to explaining everything to us to make sure we understand everything... More

Buyer Be Beware at Deery Jeep in Waukee: Bought a brand new Jeep Grand Cherokee in late September 2019 and in the latest cold spell in January noticed a huge chip in the passenger doors pai Bought a brand new Jeep Grand Cherokee in late September 2019 and in the latest cold spell in January noticed a huge chip in the passenger doors paint. Went to a body shop to get an estimate, and was told they could not touch it as there was filler on the door. Went to Dealership and spoke to the General Sales Manager and showed him the chip… He said it was the 6 layers of paint and we hit something. General Sales Manager had New Car Director look at it and he was very arrogant and condescending as he asked my wife what she hit. After we repeatedly told them we hit nothing they had the body shop guy come over and he immediately confirmed it was filler. I asked why there was filler on my brand new car and it was never disclosed to me and I got no answer. I told them I wanted it fixed correctly, and they said they would fill it and paint it again. I asked what will prevent it from happening again, and they said nothing. GSM told me to bring the car in on Monday morning and they would fix it and have a loaner for me. Showed up on Monday morning and there was no loaner. Service Advisor walked up to GSM and asked about a car, and GSM said to drive me to work and I would get a loaner when they got one in. Didn’t get a loaner until 1pm. Left several voicemails with the Owner/Principal of dealership and never got a returned call. Called body shop guy on the 4th day of them having my Jeep, and he said he dropped the vehicle off with Deery on the 3rd day at 9am. Called Service advisor and he said I was just about to call you, as your Jeep was dropped off. This dealership needs to learn you don’t treat customers like this and you need to be honest and not just do a band aid fix, but actually fix the damage they caused the right way not the cheapest way. Trust is everything in buying a vehicle and this dealer has lost my trust, and I would never buy another vehicle from them. More

Dave Allmon at Deery Waukee was Excellent! Dave was extremely courteous and helpful. He let me drive the SUV for a couple of hours, so my wife could have a chance to see it. Treated us fair on Dave was extremely courteous and helpful. He let me drive the SUV for a couple of hours, so my wife could have a chance to see it. Treated us fair on our trade in. I would recommend Deery Waukee and Dave Allmon. More

Ben was very helpful and really listen to what we wanted. After we bought our jeep, he went over everything and made sure we understood everything. After we bought our jeep, he went over everything and made sure we understood everything. More

Buying old car I am not sure about this place for buying new car. But based on the experience from buying a second-hand car, stay out of this place if possible. The I am not sure about this place for buying new car. But based on the experience from buying a second-hand car, stay out of this place if possible. The administration and its communication for internal paper work is worse if not worst. Plus, they said one thing about the car and it turned out the other. I told their senior administration that at least one of them actually lied to me while I was purchasing a car from them. Though, I feel different about my sell's representative. He seems a nice guy and helped me during the process, but every day I wish I never should have gone to their dealer in first place. More

Finally!!!! So I spent weeks looking for a new Jeep Gladiator Rubicon. So I spoke to dealers all over Iowa and my search led me to Deery Brothers of Waukee! I hop So I spent weeks looking for a new Jeep Gladiator Rubicon. So I spoke to dealers all over Iowa and my search led me to Deery Brothers of Waukee! I hopped on their website and chatted with Ben H. From our first conversation I knew he wanted me to have my dream truck, this man went above and beyond to make this happen. I had hundreds of questions and requests for photos! He answered them. Ben came in on his day off and even stayed late showing my wife and I all the new tech! Great recommendation with the rims they do really make it stand out! If you’re looking for a new car and you don’t want to feel pushed look up Ben Holdiman! More