
Deery Brothers Chrysler Dodge Jeep Ram of Waukee
Waukee, IA
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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It was a pleasure to do business with this dealership. Nerman was great dale sid a great job to i even sent my daughter to nerman to buy her first car Nerman was great dale sid a great job to i even sent my daughter to nerman to buy her first car More
Wow I had amazing time , the sale guy was so patience and honest with me . I ended up getting a car. Thank you Mark Parker your customers service is amazing, the world need more people like you .💯💯💯💯💯� honest with me . I ended up getting a car. Thank you Mark Parker your customers service is amazing, the world need more people like you .💯💯💯💯💯🙌🏽🙌🏽🙌🏽🙌🏽🙌🏽 Tracey v kesselly More
Purchased a 2019 Ram 2500 beginning of December 2020 Got it home and realized the front bumper had a large dent in it that we DID NOT SEE THERE when we looked it over before buying. After reaching out to Ch it home and realized the front bumper had a large dent in it that we DID NOT SEE THERE when we looked it over before buying. After reaching out to Chris (salesman) he worked with me to ultimately take care of the dent. The process did take awhile which I believe may have been slowed down by multiple departments needing to coordinate, etc. The end result was a bumper that no longer has a dent and I greatly appreciate the time and effort put in by Chris and all involved to satisfying their customers. More
My son had his car totalled out on a Monday night while parked at home. I called Deery on Wednesday when I was informed it was in fact being totalled out. Steve helped me with the process of filing his Gap parked at home. I called Deery on Wednesday when I was informed it was in fact being totalled out. Steve helped me with the process of filing his Gap insurance and cancelling his extended warranty. I spoke with Dale a few times that day as well, and told him what Austin was looking for & could afford. He went out of his way to make sure Austin got a safe & reliable car. By the following Wednesday, Austin was in his new car and smiling ear to ear. Thank you to all of you for going above and beyond to take care of him 🙂 More
language barrier-- ask him to slow down to understand typical dealership, all words no action. Dale has no customer relations skills..comes off pompous with attitude.. Wouldn't recommend this place when s typical dealership, all words no action. Dale has no customer relations skills..comes off pompous with attitude.. Wouldn't recommend this place when shopping for a new car More
Hello all i wanted to share this because i been hearing lots talking about going to Deery dealer ship in waukee. please dont go and give them business. they are super shaddy and only out to take you an lots talking about going to Deery dealer ship in waukee. please dont go and give them business. they are super shaddy and only out to take you and your money. they could care less if you come back. i recently got a jeep gladiator from them. when i pulled it off the lot and drove it home. i had no cruse on a new ride. so next day i went to ask them about it. turns out they put the hard tops on wrong broke the adaptive cruse. the tops leaked. they tried to fix it more than three times. well in the buy back rules. they asked me to work with them instead of a buy back. i said ok and we kept going 22k on the truck 3 diffrent people that ended up quitting before we could make a deal. they wanted me to pay 10k for the miles i put on it while i waited for them to try to fix my truck. when i wanted a buy back from the git go. but worked with them because they made me fee like was best idea. well was not i never got a deal made because i did not think i should have to pay for the miles when i wanted a buy back right away. FYI i got it fix else where because they could not. PLEASE DO NOT GO TO DEERY IN WAUKEE. you will not be treated good or have good service. they only want your cash and then try to stick it to you in the end if you have issues. More
Lindsay Baker rock it our of the park We had just left another car dealership down the road and they were very high pressure and rude, I was going to call it a day on truck shopping. Husb We had just left another car dealership down the road and they were very high pressure and rude, I was going to call it a day on truck shopping. Husband wanted to just look around at Ram dealership, Lindsey was out in the lot and ask if we needed any help. We agreed to a Ram Truck and there was no pressure to buy. I would highly recommend working with Lindsey again. More
Easy going and probably one of my best experiences with buying a car so far. Lindsey was very down to earth and readily available whenever I had questions. I live 2 hours away and we did most of the sa buying a car so far. Lindsey was very down to earth and readily available whenever I had questions. I live 2 hours away and we did most of the sale either via text or on the phone and I felt very confident with the purchase without even seeing the car in person yet. Lindsey did a wonderful job giving as much detail as possible and wasn't overbearing or pressuring at all. I honestly have no complaints with the service he provided. If there was any criticism, it would be more directed towards the management. I was charged $500 for a fee that was security guard etching on the vehicle. Which helps if the vehicle was stolen off the lot or even if stolen after I purchased the vehicle. I felt this fee should be on the dealership and not the customer. Again, I had no complaints about Lindsey. I'd highly recommend working with him! More
Hassle Free! Ben and Michael made the experience great. The dealership as a whole is 1st class. Great selection, clean facility and great service department. W Ben and Michael made the experience great. The dealership as a whole is 1st class. Great selection, clean facility and great service department. Will be back for sure for my next vehicle. More
The used car salesman treated me like dirt. Protip if you want good customer service ask for the new car salesman. No idea how such a rude person ended up with a job that should be focused on customer servic want good customer service ask for the new car salesman. No idea how such a rude person ended up with a job that should be focused on customer service. All the employees acknowledged that the guy is a jerk to everyone yet the dealership does nothing about it. Crazy. More