Dean Team Volvo Cars of St. Louis

Paul was great to work with and made the experience very easy. He was patient with my questions and provided the information I needed to make my decision. easy. He was patient with my questions and provided the information I needed to make my decision. More

Jen was fantastic to work with. She made the whole process easy and seamless. Her communication was excellent. Thank you Dean Team. She made the whole process easy and seamless. Her communication was excellent. Thank you Dean Team. More

Staff is friendly and nice. They are very hospitable and accommodating and I recommend them to anyone. Jamel took care of my needs and is a great asset to the company. They are very hospitable and accommodating and I recommend them to anyone. Jamel took care of my needs and is a great asset to the company. More

Jamel was knowledgeable and polite. We didn’t buy this time but will return soon! We didn’t buy this time but will return soon! More

This was the least pressure, hassle-free car buying experience I've ever had. Everyone here was kind, attentive, and helpful. I highly recommend Jamel for all your car needs. I could go on and on, but experience I've ever had. Everyone here was kind, attentive, and helpful. I highly recommend Jamel for all your car needs. I could go on and on, but believe me when I say that Jamel is the best out there. He has earned my business for life! More

He was amazing! He took his time to understand what we were looking for and helped us get a great deal! He took his time to understand what we were looking for and helped us get a great deal! More

Jamel was great to work with. He was in no rush at all. Made sure I was satisfied from start to finish. He was in no rush at all. Made sure I was satisfied from start to finish. More

Very friendly, listened to what I wanted, it was a all around a great experience. Great vehicle around a great experience. Great vehicle More

The sales person I worked with was great. He worked with me to get the car I wanted shipped quickly to Montana. Their finance department was another story entirely. The car was Certified Pre He worked with me to get the car I wanted shipped quickly to Montana. Their finance department was another story entirely. The car was Certified Pre Owned but they told me the included pre-owned warranty expired a year before it actually did. I pushed on this and this gentleman said "he was certain he was correct" and pushed VERY hard to purchase the extended warranty (like they always do). When I received the car, however, the sticker still in the window, it revealed that I'd been flat out lied to and that I did, indeed, have another year of included coverage. When I approached him about refunding the extended warranty, it took an act of congress. He was rude, unhelpful and haughty. He also only refunded a portion of the prepayment (no doubt to keep his commission on that product). I didn't have the time or energy to get him to refund the additional $1K that I paid to have an extended warranty for a month, so I guess that's the price I paid for not doing my own research. There are other reviews of this specific person. Heed them. Also: do your own research on the timeline for which the Certified Pre-Owned Warranty is valid. You can do this directly through Volvo with the VIN. More

I bought a Volvo V90 sight unseen (other than some photos). I live in Dallas, Texas and the V90 was in St. Louis. My salesperson, Paul, and Brian in finance made this hands down the easiest car purc photos). I live in Dallas, Texas and the V90 was in St. Louis. My salesperson, Paul, and Brian in finance made this hands down the easiest car purchase I have ever made. Super recommend Dean Team! Matt W. More