Dean Team Volvo Cars of St. Louis
St. Louis, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Bought a used Acura SUV from this dealership. They never do inspections outside of the required state inspections. They do not value their customers enough to sell a high quality used vehicle. They lie and do inspections outside of the required state inspections. They do not value their customers enough to sell a high quality used vehicle. They lie and say they are in good condition when in reality they should have been wholesaled. They charged an insane amount and then sell a product that is junk. The car I bought ended up needing $3,000 worth of work done within 3 weeks of driving it off the lot to include a timing belt, repairs on a massive A/C leak which I'm sure they noticed. Things the dealership should have taken care of as part of good customer service. The dealership's response was "due to the age of the car this is expected". They only reimbursed me $300. This was ridiculous. The dealership treated me like I was an idiot and it was my fault for not knowing what I was buying. This is horrible customer service. I ended up trading the SUV exactly 3 months later, took a huge loss and moved on. I will NEVER do business with a Weiss dealership ever again. I will be writing a letter to the owner of the dealerships and to the Better Business Bureau about their practices. I encourage people to research any used car they would think of buying from these dealerships as they will sell you a piece of junk just to make a dollar. And I will NEVER go back there even for service on any of my other vehicles and I am too afraid of getting ripped off. More
From the purchase of my Volvo S80 in 2005, to all of the servicing of my vehicle along the way, I highly recommend Weiss Brentwood Volvo. True professionals, and they respect their customers. It's always a servicing of my vehicle along the way, I highly recommend Weiss Brentwood Volvo. True professionals, and they respect their customers. It's always a pleasure doing business with them. More
I have been very happy and pleased with all of my interactions with Weiss Volvo. I actually purchased by Volvo from another dealer in St. Louis but switched to Weiss Volvo for all of my routine main interactions with Weiss Volvo. I actually purchased by Volvo from another dealer in St. Louis but switched to Weiss Volvo for all of my routine maintenance and service. I have an S60 and love that all the scheduled maintenance for the first 5 years is free. The experience here had been over 100 times better than the service department at the (other) dealership I purchased the vehicle from. I'm glad I switched. I am always greeted with a smile and the Service guys take time to answer all of my questions. My car is in good hands and I don't have anything to worry about when I'm there. They always have a loaner if I need it and they have Saturday hours too. I would recommend this dealer to a family member or a friend. More
Keith in the service department worked to resolve an issue with my 2004 XC90 and was able to get Volvo to pay for 100% of an expensive repair without me even asking him too. I have had other very good issue with my 2004 XC90 and was able to get Volvo to pay for 100% of an expensive repair without me even asking him too. I have had other very good experiances with the service and the sales areas. I will always use Weiss Brentwood Volvo for sales & service. More
Great experrience. Really a pleasure to deal with a straight forward dealership that does not play games. Met with the Vice President and our sales person and they did an excellent job! Best kept secre straight forward dealership that does not play games. Met with the Vice President and our sales person and they did an excellent job! Best kept secret and we will recommend to all our friends! Geri ws also tremendous! Hats Off!!! More