Dean Team Volvo Cars of St. Louis

The most painless car purchase I ever made! We'd been shopping for a couple months and knew what we wanted when we walked in. Brandon was extremely helpful and worked on our schedule and wish l We'd been shopping for a couple months and knew what we wanted when we walked in. Brandon was extremely helpful and worked on our schedule and wish list - there were no games at this dealership. Once we decided on the car, they immediately beat a deal we had elsewhere. They made it a no-brained. The entire process took less than an hour and a half before we were driving our new Volvo home. Could not be more pleased!! Would recommend this dealership and staff to anyone. Also, we live a couple hours away from these guys, don't let distance separate you from a great deal - totally worth the trip!!! More

Screwing those who served! Worst experience I have had buying a car over last 30 years! I bought a used Maserati. They lied about condition of car. Over $6,000 in repairs to fix Worst experience I have had buying a car over last 30 years! I bought a used Maserati. They lied about condition of car. Over $6,000 in repairs to fix oil leaks. I asked twice over phone if the car leaked oil and was told twice that it did not. I could smell oil burning the first time I drove the car. I paid to have the car shipped by the dealership. The Maserati was delivered unannounced to a local Maserati dealership in Minneapolis with no pre-shipping paperwork to verify condition before it left the Dean Team. I called and emailed multiple times, but no response from the salesman or General Manager! I have security video from Minneapolis Maserati dealership showing delivery and video of inspection done by Maserati dealership at time of delivery showing oil leaks and damaged parts on the car. They won't even provide the name of the shipping company after repeated requests. Their motto is, "honoring those who served," I would say more like, "Screwing those who served!" More

used car purchase Kudos to Alen Prohic, whose professionalism and courteous manner encouraged my recent purchase of a used VW Tiguan from Dean Team Volvo. An incredibl Kudos to Alen Prohic, whose professionalism and courteous manner encouraged my recent purchase of a used VW Tiguan from Dean Team Volvo. An incredibly fair deal was agreed upon, and delivery of the car was both timely and seamless. Highly recommend Alen and staff at Dean Team Volvo. More

Highly Recommended, Great Experience Brandan was fantastic to work with and made the entire buying experience easy & enjoyable! He was very knowledgeable and answered all of our questions Brandan was fantastic to work with and made the entire buying experience easy & enjoyable! He was very knowledgeable and answered all of our questions. If you are in the market for a new vehicle I would highly recommend reaching out to Brandan & Dean Team Volvo of Brentwood!! More

Paul C. Alen Prohic was nice friendly and professional. He worked with you to get fair deal. He's good in customer focus. If you need great service and pro Alen Prohic was nice friendly and professional. He worked with you to get fair deal. He's good in customer focus. If you need great service and professional sales people go to Volvo team, and you will be happy. This is my 3rd Volvo car that I bought from the same place (for the past 20 years). More

Good Experience Most of the sale was done through text messaging which was actually very nice. I asked Todd to tent the front windows on my way to the dealership and Most of the sale was done through text messaging which was actually very nice. I asked Todd to tent the front windows on my way to the dealership and they were done by the time I arrived. The amount of sitting and waiting could have been reduced by my guess is that had more to do with buying a car on a Saturday afternoon than the efforts of the staff. More

Hostage Service/Parts Pricing 2006 Volvo S 60 2.5 T It's hard to be civil in discussing my recent experience in getting price quotes for my Volvo. In response to an automatic a 2006 Volvo S 60 2.5 T It's hard to be civil in discussing my recent experience in getting price quotes for my Volvo. In response to an automatic alert for maintenance at 120,000 mile service I called for a quote. The service book calls for a timing belt, plugs, filters, check ups etc. The quote was about $1600. I got the same work done with guaranteed OEM parts for $941 from a certified mechanic. That is almost excusable, until I lost my key fob and my spare is partially broken. I called for a replacement FOB and key. The cost for that is $375. This is simply outrageous. I started compiling a list of electronic items I can purchase for $375. I could get an entry level laptop. A smartphone with as much computing power as we used to go to the moon. 4 inkjet printers. A 10 megapixel digital camera. A GOPRO. What Volvo doesn't understand is that they completely destroy customer loyalty by what I can only title "Hostage Pricing." There is NO practical justification for charging this except that they can because they have made it very difficult for locksmiths to attain the necessary programming. I ran a multimillion dollar retail company. We spent hundreds of thousands of dollars trying to bring customers in and make them loyal. Volvo people, why would you spend millions advertising your products and then charge them so much for a simple device that you drive them away from ever purchasing your product again??? It's not only irritating to us, it's is just stupid. More

Great deal working with Don! My Mom and I worked with Don in picking out my Mom's next 10-year car. We had bought one before at the same dealership many years before. Overall, it My Mom and I worked with Don in picking out my Mom's next 10-year car. We had bought one before at the same dealership many years before. Overall, it was great working with Don - we did a very fair trade-in and were able to include add-on's that weren't typically in a car purchase at no cost. They have the best selection in St.Louis for Volvo's (we checked before we went) and we're 100% happy with the purchase. Thanks Don & team! More

Gordon and Scott - Great experience Thank you Gordon and Scott for ensuring my needs were important when making a big purchase like this one. You guys have a great team here. Continue de Thank you Gordon and Scott for ensuring my needs were important when making a big purchase like this one. You guys have a great team here. Continue developing a great culture by putting people first. More

Gordon the salesman and our finance man Dave amazing!!! Was interested in a 2010 Jeep Wrangler sport 4 door and talked to Gordon about it many times and he was amazing and told me everything about it, also Was interested in a 2010 Jeep Wrangler sport 4 door and talked to Gordon about it many times and he was amazing and told me everything about it, also got it for what we wanted because him and the manager worked with us. The finance man Dave Was also amazing!!!! Great people very nice and took care of us in a respectful manner. Would definitely recommend to family and friends. More