Dean Team Volvo Cars of St. Louis

This is why we have purchased 4 Volvo's from Brentwood. Brandon Spraul was our sales representative for a recent transaction.. He asked a few basic questions, showed me a some cars on the lot and asked what Brandon Spraul was our sales representative for a recent transaction.. He asked a few basic questions, showed me a some cars on the lot and asked what I liked or didn't like about them. He listened, understood my requirements and found exactly the right car for me. He didn't waste time trying to sell me something he knew I didn't want. It was a great experience and I love my new XC60! I would also like to commend Cathy McMillian and Scott Varnum. Cathy went well beyond what one usually considers customer service in order to locate an important item we left at the dealership, and she found it in the rental courtesy car. Exactly where we told her it wasn't. That kind of service to customers is uncommon and should be valued. Scott also responded quickly to an after-sale problem that some other dealership could have ignored. Scott solved our problem immediately and let us know, with both words and actions, how much Brentwood Volvo valued our relationship. T More

Excellent customer service, especially from Tre. Very friendly and down-to-Earth feel when you walk into the door. Tre was my salesperson and his knowledge and passion for Volvo cars was refreshing a Very friendly and down-to-Earth feel when you walk into the door. Tre was my salesperson and his knowledge and passion for Volvo cars was refreshing as was his obvious belief in the importance of excellent customer service. This was the very best experience I have ever had at a car dealership from the initial handshake to the "congrats on your new Volvo" handshake. Tre is too-notch all the way! More

Professional and quick Nermin was very attentive to what we wanted and worked hard to find it....even went out in a downpour to bring up vehicle to test drive. And worked h Nermin was very attentive to what we wanted and worked hard to find it....even went out in a downpour to bring up vehicle to test drive. And worked hard to get something in our price range....Thanks Nermin! More

We love Brandan! We had no clue that would buy a car today! We wanted to check out a Volvo wagon. We were very well received and so lucky to meet Brandan! He was a won We had no clue that would buy a car today! We wanted to check out a Volvo wagon. We were very well received and so lucky to meet Brandan! He was a wonderful listener of our particular needs. He gave us good information and great service! We left so happy! Thank you Brandon, Scott and Nermin!!! More

Excellent buying experience! We purchased our car, sight unseen, via text! It was by far the most pleasant car buying experience of my life. It was so nice not to have to do the h We purchased our car, sight unseen, via text! It was by far the most pleasant car buying experience of my life. It was so nice not to have to do the haggling and tire kicking. We were in and out of the dealership in 45 minutes. I hope this a sign of all car buying in the future! We dealt with Kurt Convey and Scott Varnum. Both gentlemen were knowledgeable and respectful. Well worth my almost 3 hour drive to get there - and I'll be recommending to my friends! More

Nice and courteous employees. I came here to look at a specific car and got Greg as our salesman. He was great. I did not feel unwanted pressure to buy the car and he was polite I came here to look at a specific car and got Greg as our salesman. He was great. I did not feel unwanted pressure to buy the car and he was polite and understanding through the whole process. Scott helped us with the financial portion of the car buying experience and was a friendly, fast, and efficient. More

Awesome Dealership I worked with Brandonto purchase an Audi A4 sedan. I live about two hours from the dealership. Brandon went out of his way to ensure everything was go I worked with Brandonto purchase an Audi A4 sedan. I live about two hours from the dealership. Brandon went out of his way to ensure everything was good to go for the test drive. I was greated when I arrived at the dealership, the vehicle was ready and the overall experience was impressive to say the least. Dave in the finance office was able to get me an excellent rate with less than perfect credit and Edin gave me a very generous offer on my trade! I will definitely be back to Dean Team Volvo for future prlurchases. More

You got it right! Shopped for used car last weekend. Dealt with the salesman Kurt. Great job-straight shooter and feel I made a very fair deal on a fantastic car. Co Shopped for used car last weekend. Dealt with the salesman Kurt. Great job-straight shooter and feel I made a very fair deal on a fantastic car. Concerns about the condition of the tires and trade in value were met with fair negotiation and feel really good about the car and price. The finance man, Scott, did an outstanding job of finding the perfect financing thus making the deal even sweeter. I wouldn't hesitate to recommend these two guys to anyone searching for the perfect car. Dean Team Volvo-you have two great guys on your team! Thanks! Walter F More

Home Run!!!! Brandan, Thank You for ensuring that my buying experience was exactly what I needed and demanded! I told you why I was there (Purchase a 2nd Vehicl Brandan, Thank You for ensuring that my buying experience was exactly what I needed and demanded! I told you why I was there (Purchase a 2nd Vehicle), what I wanted (this was clear from our call before I came in), and quickly closing out the deal (I was with my son and WOULD NOT be sitting around for several hours and impacting my day with him) was my highest priority! Unlike a lot of sales people who ONLY hear what they want, and say what they think you want to hear, you we much the opposite! Your focus from the word go, was to ensure that my requirements were met. I can't tell you how much weight that carries in doing future business with you and/or sending referrals your way! Thank You again for making what can be an awful experience a Home Run! I Appreciate You! Scott, You didn't miss a beat in the handoff with Brandan! You were so focused on getting me out of there quickly that when you "ran to get something", you Ran! That fires me up! I was also very impressed that you cared enough to dig in and understand the specifics of my deal, and my plans in the next 30-60 days.... Then you provided invaluable guidance, and for that I Thank You! You made for the perfect closer to the deal, and I can’t thank you enough! Well Done Dean Team of Brentwood, You’re Doing it Right and Hiring the Perfect People to Help You Keep Doing It!!!! Brian M. April 15th 2017 More