Dean Team Volvo Cars of St. Louis

Thank you so much Paul, Brian & Dean Team. My experience was great!!!! They made sure I got the vehicle I wanted with very little down. Give them a try they will absolutely work with you. My experience was great!!!! They made sure I got the vehicle I wanted with very little down. Give them a try they will absolutely work with you. More

Paul provides truly exceptional customer service throughout the purchase process as well as after. He wants every detail to be perfect and that shows with his communication and attention to detail. throughout the purchase process as well as after. He wants every detail to be perfect and that shows with his communication and attention to detail. This is our third car we have purchased through the Dean Team professionals that also includes Scott and the Brian’s. Thanks team for going above and beyond for us as always. More

Paul was amazing in helping my dad and I purchase my new car! Very friendly staff!! 10/10 car! Very friendly staff!! 10/10 More

We knew we wanted to purchase a car from Dean Team because of past experiences with them have been so good. This the the third Volvo we've purchased and the best transaction yet. Every interaction I h because of past experiences with them have been so good. This the the third Volvo we've purchased and the best transaction yet. Every interaction I had with Jamel Heard was positive and very easy. He is a no pressure salesman and I can't explain how important that was to us. I appreciate all the hard work he put into getting us the car we wanted at the price we told him initially. He is very knowledgable about the different specs and positives/negatives of the models we looked at. The best part was when I came in to sign paperwork, he had everything done and waiting for me. I was driving my new car within an hour and a half which seems unheard of. I told Jamel I will be back to purchase another car from him in the future and I absolutely will stand by that! More

Tracy Hogan in new car sales was outstanding and went the extra mile to satisfy our needs. extra mile to satisfy our needs. More

I went in to look for a new car for my wife and salesman Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did bu Paul Thoman. He showed us a few cars and we found one that we really liked he explained all about the car and let us ask lots of questions. We did buy the car and Paul had been in touch with us making sure we didn’t have any questions after the sale. I highly recommend Dean team Volvo if you’re looking for a new or preowned vehicle make sure you ask for Paul and tell him Darryl sent you. More

Pat assisted me in the purchase of a XC90 yesterday. His assistance over the last several months has been exemplary in putting my needs first and working to acquire the car I wanted. Great to work with, His assistance over the last several months has been exemplary in putting my needs first and working to acquire the car I wanted. Great to work with, very friendly and accommodating! Thanks Pat! More

Paul Thoman asked for a review, I am obliging him though I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online I don't normally review transactions. My used car purchase process went well. I didn't reply on sales staff to select a vehicle, I found it online using Car Guru, Autotrader, etc. This is the one issue I have, and I find a similar deceptive sales tactic whenever I end up buying a used vehicle. Dean's tactic is to advertise a price $1000 lower than asking price. When you use any of the online marketplace aggregators they will advertise this trick price. Price was a primary factor in my vehicle selection. Upon sitting down to determine the final sale price, I didn't want any "deal", I was happy with the asking price as shown after confirming my car was mechanically sound with no significant cosmetic/structural/covered-up damage. Then the truth came out about the price including an active military discount (this is an asterisk on their own website but I had relied on the aggregate sites for info). Obviously car sales is a shell game of markups and discounts, so I said I was here for the advertised non-sneaky price. He took my wife's (to be listed on the title as we had planned anyway) honorable discharge paperwork and OKed the discount despite her not being *active* military. Every other part of the process went well. There were several long walks back and forth from the used car building to new car showroom for various stages of paper work so bring comfortable shoes. Finance didn't try to sell a service contract, perhaps because this wasn't a Volvo or wasn't new enough or valuable enough to make good money on it, and since I do my own repairs I'm glad the conversation was spared. Paul worked quickly to show me the car on a service rack after discovering a fluid leak in the lot. We added a stipulation that the leak would be fixed to my satisfaction before taking ownership. The major cause of leak was repaired in one day. I put new hose clamps on a seeping cooler hose to fix the remainder of the leak. The purchase was outright without trade. More

Paul Thoman did an excellent job for us. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. We told Paul what we’re looking for and the parameters in which we needed to purchase. The car, price, and timeframe, Paul hit every requirement. More

Paul's service was really good and efficient. I appreciated how attentful he was and he answered every question we had. I appreciated how attentful he was and he answered every question we had. More