Dean Team Volkswagen of Kirkwood

We were looking to trade in our Nissan Xterra for a BMW X3 that they had there on the lot. My husband went first and was helped by Charles, did a test drive and really liked it. I came the next day and tes X3 that they had there on the lot. My husband went first and was helped by Charles, did a test drive and really liked it. I came the next day and tested it since it was for me anyway. Charles wasn't there but AJ was. I liked the car and we did the paperwork. Now we filed bankruptcy a yr ago and knew we were facing a high interest rate, but it didn't work out for us with the payments we wanted. AJ said he would let the finance guy try and work something out and give us a call the next day. Sure enough the next day we received a call to come up they might have worked something out. My husband was at work so he came on break and they worked it out so we were at the payments we needed with a rate we could live with! We were in and out in 45 min! AJ was great and very accommodating and the finance guy worked magic! We HIGHLY recommend this dealership, we'll be back. More

Treated fairly and with respect by all staff. Always think I could have got a better deal, but that is a reflection on me more than the dealer. Time to purchase the call was good. Buying a car always se think I could have got a better deal, but that is a reflection on me more than the dealer. Time to purchase the call was good. Buying a car always seems to take so long. Received a fair price for my trade. Really will like the free car washes. Dealer installed a new battery just so they could be sure I wouldn't be stuck anywhere (battery was dead when we test drove). More

Rich did a great job explaining the cars features and working with us on price. He was very knowledgeable about the cars history and was able to address all of our needs. The price we came to was very working with us on price. He was very knowledgeable about the cars history and was able to address all of our needs. The price we came to was very fair and he was up front inmaking the deal. I also feel the service after this sale will be excellent as they have options to deal with any issues we may have throughout the life of the car. More

We dealt with Richard Reichart and could not have been happier with the transaction. He was very personable, easy to deal with, and stayed very late to close the deal. (Sorry Richard!) If you are in the happier with the transaction. He was very personable, easy to deal with, and stayed very late to close the deal. (Sorry Richard!) If you are in the market for a new or used car, and would like to receive a great deal, I would recommend Dean Team of Kirkwood and look up Richard Reichart. Thanks again guys for the perfect deal and the late night! More

Absolutely the most underhanded sales technique I have experienced. Salesperson tried to sell us a car in a color that does not exist at a base price that was at least 5000.00 over VW of America's websit experienced. Salesperson tried to sell us a car in a color that does not exist at a base price that was at least 5000.00 over VW of America's website pricing. This car was a phantom car, all on paper, we were never shown the actual car we were buying only some demo that we drove. When we asked to see the actual car the salesman said don't worry we will build it. The salesman tried to pressure us into signing paperwork that was an offer for our trade in but really was a sales contract. Just sign here he said. Really how do these criminals stay in business? We walked out and will never return to this dealership even though we plan on buying a VW in the near future. More

After researching the VW dealers in the area and sending out emails to most, I made it to the Dean Team. They were the most aggressive to get a deal made with me. Auffenberg barely got out of their seats wh out emails to most, I made it to the Dean Team. They were the most aggressive to get a deal made with me. Auffenberg barely got out of their seats when I stopped by. Zac and the Dean Team stayed after hours to finalize the deal. My new jetta is just what I wanted and I feel the deal I got was top notch. Don't waste your time going anywhere else in the St.Louis area. Go to the Dean Team and ask for Zac. More

This is my third purchase from the dean team and Eddie. He is the hardest working most knowlegable salesperson out there. I just call him and tell him what I am looking for and he does the rest. I can't be He is the hardest working most knowlegable salesperson out there. I just call him and tell him what I am looking for and he does the rest. I can't believe how easy he makes everything. He always has a car waiting for me because he knows that I am pressed for time. The finance department is just as fast and thourough. I love the dean team. Anybody reading this should also take the time to check them out. Best prices, best selection and the best service. Thank you again Eddie. You have a customer for life. More

I purchased a car last week from Charles at the Dean Team in Kirkwood. Charles was very honest about being a knew salesman and answered my questions as best he could and when he couldn't he stated he would in Kirkwood. Charles was very honest about being a knew salesman and answered my questions as best he could and when he couldn't he stated he would find out. Its nice to have a fresh change in purchasing a car, I enjoyed my experience and will send others to Charles at the Dean Team. Honesty goes a long way in my book. Thanks Dean Team! Jennifer More

I am a young women who just purchased my very first car. Chuck provided me exceptional customer service that made me suggest my parents to buy from this dealership. I started out looking on the internet and Chuck provided me exceptional customer service that made me suggest my parents to buy from this dealership. I started out looking on the internet and was introduced to shane. Once I decided to come look at the car I liked, the car was already pulled up to the front! I appreciate and respect a company that does not waste my precious time. My financing was also exceptional and went by very quickly. I will never buy a car from any other dealership, great job deam team!!! Thank yom More

Came in to test drive jetta. Dave did a great job comparing the Jetta to the other cars we were interested in. His experience and knowledge realy shined thru. He made us feel very comfortable and h comparing the Jetta to the other cars we were interested in. His experience and knowledge realy shined thru. He made us feel very comfortable and he was extremely low-pressure. During the test drive he pointed out several functions of the engineering behind the VW. After the purchase he walked us around the Dealership and introduced us to folks in the other departments and even scheduled our first appoinment. Thumbs up! More