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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.0
817 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you ...
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 817 reviews

April 25, 2011

Richard was very nice and helpful. He was efficent and got me what I wanted in a short amount of time. I didnt feel pressured like I did at other car lots. He gave me the time to decide what I wanted an More

by BeckyClaus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Reichert
April 24, 2011

From the moment I arrived until the moment I drove off the lot, these guys were all about customer service. I believe Zack would've let me drive every car on that lot until I found the one I was happy wi More

by 1jettalover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zack Underwood, Charles
April 22, 2011

I stopped in to just check out the VW Jetta SportWagen and ended up buying one on the spot. Tyler was extremely courteous, genuine, and helpful with the entire process from my trade-in to the finish deta More

by grindstonefarm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Jones
April 21, 2011

sold me a used car on the advice of a good friend. turnes out the car is rated "fire hazard. not for sale" by car fax. after 3 years and 25000$ plus time wasted and rental fees while the car sat in o More

by hossain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Colin bernt
April 20, 2011

FABULOUS dealership, great group of guys who will bend over backwards to help you find your perfect VW. No pressure to "buy now!!" or to add on millions of dollars worth of extras, which is GREATLY apprec More

by AWalters
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jannings, David Zor
April 17, 2011

Richard was very nice to work with, he was freindly, provided answers to all our question, it did take a little to much time getting the offers back from the sales manager. I would of liked a better dea More

by themeyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Reichert
April 17, 2011

The folks at this dealership greeted me at the door, insured I got to the people I requested and then worked with me promptly to come to a successful conclusion of the deal. Since I knew what I wanted More

by pandgfrank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
4
April 17, 2011

I came to Dean Team with several cars in mind, and a budget to follow. Richard was more than happy to help me on my 5 day long search for the car I wanted. He returned phone calls immediatly, found me a More

by loss4u
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Richert
April 15, 2011

Quick Service. Fair Price. Friendly People. When I got there, I was met by Rich Reichert on the showroom floor. I told him I had been to the dealer in O'Fallon, IL and had already driven the TDI. Dean had More

by bowtr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Reichert
April 14, 2011

We were looking to trade in our Nissan Xterra for a BMW X3 that they had there on the lot. My husband went first and was helped by Charles, did a test drive and really liked it. I came the next day and tes More

by tranlan1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A.J and Charles, finance guy (Mike?)