Dean Team Volkswagen of Kirkwood

That was the easiest and most pleasant car buying experience we have ever had. Dave and Brent were great. I also liked the follow-up. experience we have ever had. Dave and Brent were great. I also liked the follow-up. More

I purchased a VW Passat from Dean Team VW in April and my experience was fantastic. I was offered a great deal on a car without excessive add on fees for a vehicle loaded with everything I needed. Jamie experience was fantastic. I was offered a great deal on a car without excessive add on fees for a vehicle loaded with everything I needed. Jamie Novara did a great job negotiating with me, finding the vehicle, and explaining all it's nuances. Dave Zor is the kind of finance guy you hope for. He explained everything clearly, and even recommended me not to take certain financial offers because they didn't make sense. He was honest, and explained everything clearly and in detail. More

Justin was great to work with. He was knowledgeable and friendly. Felt like buying a car from a friend rather than a smarmy car dealer. As much as I dislike negotiating a price, Dean Team was willing to friendly. Felt like buying a car from a friend rather than a smarmy car dealer. As much as I dislike negotiating a price, Dean Team was willing to work to get us to the price we requested...so that's good. I walked away with an awesome new car at a price I could afford. More

Good car buying experience. Salesman was patient and straight forward. No back and forth between offices. Dean Team VW has a wide variety of vehicles. A pleasant experience. straight forward. No back and forth between offices. Dean Team VW has a wide variety of vehicles. A pleasant experience. More

I had a great experience here at the Dean Team VW in Kirkwood. Super friendly service, and they got me into exactly what I wanted. Jamie and Dave are some cool dudes, and they know how to treat a custom Kirkwood. Super friendly service, and they got me into exactly what I wanted. Jamie and Dave are some cool dudes, and they know how to treat a customer. Trust me, you won’t get this kind of service at any other dealership. Buying a new car can be a HUGE hassle, but Jamie and Dave streamlined this process and made it pretty easy to get into my dream car. More

I had a very easy experience. I found all staff to be friendly. I appreciated that communications were multimedia: email, phone, and text. The environment is not traditional and definitely not pushy. I' friendly. I appreciated that communications were multimedia: email, phone, and text. The environment is not traditional and definitely not pushy. I'll certainly go back again. More

Dave Schulz is the guy that ruins the car buying experience for everyone else in the business. Once you've worked with Dave, you'll never want to buy a car from anyone else. He is not pushy at all experience for everyone else in the business. Once you've worked with Dave, you'll never want to buy a car from anyone else. He is not pushy at all. He's smart and very educated (has his MBA) but compliments that with a lot of street smart. He's honest and understands service. Could not say enough good things about this guy! Highly recommend! More

Great customer service, the Dean Team works to make sure the customer leaves with a vehicle they want and makes the customer feel right at home. I will recommend this dealership to anyone I know who is in t the customer leaves with a vehicle they want and makes the customer feel right at home. I will recommend this dealership to anyone I know who is in the market for a car. More

The total sales experience from beginning to end was thoroughly easy, non stressful and with our satisfaction always a top priority. The sales associates spent considerable time demonstrating the differ thoroughly easy, non stressful and with our satisfaction always a top priority. The sales associates spent considerable time demonstrating the differences in various models until my wife and I found the perfect model for us. The GEL version of the Passat. Pricing was better than expected along with great financing . Our sales associate Mr. Breckle was a really big factor due to his knowledge of the product and patience in dealing with two BABY BOOMERS> More

Seriously the *worst* experience I have ever had w any car transaction. They lie, they bait and switch. They would tell me they "had my car on the lot for me to drive home" ... 3 times ... never happen car transaction. They lie, they bait and switch. They would tell me they "had my car on the lot for me to drive home" ... 3 times ... never happened. Did not listen to one thing I said. Tried to push cars that were VERY overpriced. Gave me completely the backwards advice for buy a used Porsche. After the 4th trip, I just picked up my car (they had put me in a rental xxx so that I would drive around w their logo splashed everywhere). The Attorney General should shut them down. They lied to me and tried to belittle me, push me around. Told me I didn't have enough money to drive a used Porsche (They said 30 banks turned my app down! What a joke) Oh they tried to tell me that there wasn't a dead cylinder in one of their 911's I refused to drive bc it sounded like it was die any second. I did drive 2 "drove to death pieces of crud", and then another smelled so strong of smoke I couldn't drive it. They tried to me me feel like an idiot of that too! - Saying the "problem" had been -fixed- the smell and I was just to sensitive. Oh and lets see, Michelle told me if my parents loved me they would by me car - I'm 40! Wanted to know if I had any jewelry they could "use" - no joke. After putting up w this 1 week. I went to 1 other place. Got my financing on the spot (4%) and the one owner dream porsche that Dean Team said didn't exist in this state. I can believe I wasted a week of my life there. RUN from there! More