Dean Team Volkswagen of Kirkwood

Had a great certified pre-owned car buying experience with Chuck and Nikki at Dean Team! They were straight forward with their pricing, the price was the most competitive price on the Internet and I fel with Chuck and Nikki at Dean Team! They were straight forward with their pricing, the price was the most competitive price on the Internet and I felt like I got a deal on my 2013 Touareg. Very happy to buy a car from the Dean Team! More

I was in the market for a small pickup & noticed one as I drove by the Kirkwood lot so I stopped as I have bought other vehicles from Dean dealerships. Josh Meng approached me to discuss the vehicle as as I drove by the Kirkwood lot so I stopped as I have bought other vehicles from Dean dealerships. Josh Meng approached me to discuss the vehicle as I entered the building. He had a very low key approach and gave detailed answers to my many, many questions. He spent a great deal of time with me & did not appear rushed. After I drove the vehicle, Josh called over Chuck Firestein to assist with completing the transaction. Then I learned that Josh was a new employee & that this was his first sale. That was surprising as he was so knowledgeable but I guess he was pretty excited & it really made it fun for me as well. Chuck & Josh gave me an excellent warranty and I bought the vehicle. A few days later, Josh called to tell me that he had located a second key to the pick-up which was a real help as they are not easy to replace. A few days after that, I noticed a problem with one of the tires. I drove to the lot and spoke with Chuck since Josh was not there. Chuck enabled me to have a new loaner car while 2 of the tires were replaced with new ones. I have never had such unbelievable service & help. Josh called again after that, to be sure that i was satisfied with what had been done. I'm writing this to tell every one what I told Josh - that he & Chuck had been fabulous in every respect and that I was very appreciative of the service and every courtesy that I had received. Thanks So much to you both!!! More

Tom did a great job of helping us find something that suited our needs without being pushy or demanding, simply helpful. We really appreciated our experience. suited our needs without being pushy or demanding, simply helpful. We really appreciated our experience. More

I have gone to Dick Dean in Kirkwood for over 15 years (I think I'm on my 6th Volkswagen) and have no reason to go anywhere ever again. Every experience I have at this dealership is always great - whether I think I'm on my 6th Volkswagen) and have no reason to go anywhere ever again. Every experience I have at this dealership is always great - whether I'm just getting an oil change or leasing a new car. I have been working with Dave Schultz for the past couple of years and I completely trust him and know I'm always getting a great deal - he is fantastic at his job. I met Kyle Steinberg for the first time yesterday and it felt like I was talking to an old friend from the get-go. I have interacted with the guys back in service (JC and Anthony, I believe) and they are always in a great mood and make me smile. I have two sons who will be driving in a few years, and you better believe I will be bringing them to this dealership for their first cars. Customer (and future customers) for life. Sincerely, Angelyn Williams More

Both Shawn and Joe were extremely helpful and friendly in helping me choose just the right vehicle. I chose a 2011 Audi A5 and absolutely love it!!! They were both honest and upfront and worked with me to ge helping me choose just the right vehicle. I chose a 2011 Audi A5 and absolutely love it!!! They were both honest and upfront and worked with me to get the best deal. I was most satisfied with my experience with them and would recommend these two guys to anyone I know that is looking for a new or used car. Their inventory was awesome, I was most impressed. More

This was my first car buying experience and overal was satisfied. Nikki walked me through the process and with her help made it an easy experience. satisfied. Nikki walked me through the process and with her help made it an easy experience. More

I purchased a new Volkswagen from Joe Tocco about 3 weeks ago. It was the best experience ever! He made me feel comfortable and went above and beyond to assist me in the decision making process! Totally reco ago. It was the best experience ever! He made me feel comfortable and went above and beyond to assist me in the decision making process! Totally recommend this place!!!! More

Jamie was extremely helpful throughout the process. He was friendly, knowledgable, straightforward, and genuinely interested in finding the the best car for my wife and I. He's also very personable and a was friendly, knowledgable, straightforward, and genuinely interested in finding the the best car for my wife and I. He's also very personable and a great communicator. We are incredibly happy with our new car, and we feel like we got a fair deal. I'd recommend Jamie to anyone looking for a new car. More

I went to the Dean Team with my car that I was already leasing and left with a totally different car. My experience started with Elma, who was so incredibly nice and attentive to my needs. Dave and Kyle leasing and left with a totally different car. My experience started with Elma, who was so incredibly nice and attentive to my needs. Dave and Kyle? There aren't enough words to say to explain them!! They were SUPER guys. I can honestly say, I will not do business with anyone other than the Dean Team in Kirkwood. My service was just too good to be true. Dave and Kyle "made my day." What great personalities they both have. I feel like, being a woman, trying to make big decisions can be a little intimidating. These two, helped make my experience, non-intimidating and fun. I feel like they bent over backwards to make me happy and they succeeded. These two men deserve a big Bonus!! LOL Thank You Lots, Dana Mathews :) More

Tom Morgan was a huge help while I was shopping for a car. Not once during our conversation did I feel pressured to make a purchase. He made me feel very comfortable and confident about the purchase I wa car. Not once during our conversation did I feel pressured to make a purchase. He made me feel very comfortable and confident about the purchase I was making. I would recommend him to my family and friends. Everyone else at the dealership made me feel like I was a friend and not a customer. More