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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
817 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you ...
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Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Tuesday Closed
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Showing 817 reviews
April 15, 2022
Excellent customer service oriented, upon entering warmly greeted, inviting, made you feel welcomed to transact business with from start too completion entire team participation greeted, inviting, made you feel welcomed to transact business with from start too completion entire team participation More
by Mary.carroll55
Employees Worked With
Shelby Diepenbrock, Eric Tentschert, Richard Martin
March 05, 2022
Marc Jackson was amazing to work with! He really spent time getting to know us and helped us to identify what are needs truly were. He was outgoing, engaging, knowledgeable and actually fu He really spent time getting to know us and helped us to identify what are needs truly were. He was outgoing, engaging, knowledgeable and actually fun! He's an outstanding guy and I would recommend that you visit him if you are in need of a vehicle. More
by bdlittleditty
Employees Worked With
Marc Jackson
March 01, 2022
I was introduced to this dealership several years ago and there's no turning back. They can get any brand of car both new and used. The customer service is top notch and they always take care of me. They there's no turning back. They can get any brand of car both new and used. The customer service is top notch and they always take care of me. They are a one stop shop for any upgrades or accessories. If you want it done, Dave will make it happen. I have now bought 4 cars from them and they have earned my trust and loyalty. Highly recommend Dean Team Kirkwood!!! More
by AULee
Employees Worked With
Dave Schultz
February 28, 2022
Let me preface this by saying that I have been in sales for over 15 years and I have never experienced what I experienced at this dealership and with the salesperson, Brandi. I have never in my life met a for over 15 years and I have never experienced what I experienced at this dealership and with the salesperson, Brandi. I have never in my life met a more unprofessional person as her. I was aware that her dealer rating was the lowest at the dealership but I was stuck with her because she answered the phone when I inquired about the vehicle. I certainly understand why her rating was/is so low. sje haz zero personality and from the get go of conversation basically told me that you have no chance at getting this car unless you accept the price as is and take below market for your trade. We made our offer which wasn’t even a grand less than asking. And told her what we wanted for our trade. She left and came back 2 minutes later and said “we are just too far apart, thanks for coming in and have a good day.” Uh ok. Didn’t want to negotiate at all. If you call this place and Brandi answers, hang up and call back or ask to speak to someone else. She is literally that bad of a salesperson. More
by An experienced buyer
Employees Worked With
February 23, 2022
I’ve purchased several vehicles from Dean Team in Kirkwood. They have a fantastic team! The salesmen, finance team, and service department have been fantastic over the years. I’m very happy to have f Kirkwood. They have a fantastic team! The salesmen, finance team, and service department have been fantastic over the years. I’m very happy to have found a trustworthy and reliable dealership years ago, so I can continue business with them. More
by rwaters804
Employees Worked With
Dave Schultz
February 23, 2022
Marc Johnson is an Awesome Sales consultant. Thanks for making one of the most painful experiences (buying a car) bareable, personal and somewhat fun! 😀 Very knowledgeable and went the extra m Thanks for making one of the most painful experiences (buying a car) bareable, personal and somewhat fun! 😀 Very knowledgeable and went the extra mile to pickup our tradein and delivery the new car in bad weather. Thanks Marc!! More
by Aschulz93
Employees Worked With
Marc Jackson
