Dean Team Volkswagen of Kirkwood

Purchased used Audi R8 sight unseen The car arrived better than expected. My sales agent Chuck Firestein was very honest and meticulous on disclosing any minor rock chip or flaw. We ne The car arrived better than expected. My sales agent Chuck Firestein was very honest and meticulous on disclosing any minor rock chip or flaw. We negotiated a fair price very quickly (no haggling). Finance department was very quick and offered extended warranty at a fair price. All in a pleasant experience. More

Dave Shultz is awesome I've been jumping around dealership to dealership trying to get some straight forward answers and numbers. Dave is not like them. Once you talk to him I've been jumping around dealership to dealership trying to get some straight forward answers and numbers. Dave is not like them. Once you talk to him, you want him to be your friend. Dave is down to Earth, answers all your questions and is most of all a good person. More

Simply the best! Thank you Dave, Kyle and Elma It has been the smoothest car lease I have ever done, and I truly believe that Dean Team of Kirkwood is the best VW dealer in St. Louis Metro. Profess It has been the smoothest car lease I have ever done, and I truly believe that Dean Team of Kirkwood is the best VW dealer in St. Louis Metro. Professionals like Dave Shultz, Kyle Steinberg and Elma Hasecic distinguish this dealership from the rest. If you like VW cars, trust my experience and go to Dean Team Kirkwood, you will be pampered with friendliness and customer service. Dave is an excellent sales person, specifically because he is not at all a conventional car salesman. He was very patient working with me on identifying the right car model and the best deal. He listened, found solutions and alternatives and created pleasant experience for his customer. I am very impressed with Dave’s professionalism, courtesy and customer service. Kyle has been instrumental in finalizing the deal. He was very friendly, helpful, cognizant of my time, and very knowledgeable and professional. He was a pleasure to work with and he took care of my lease in a blink of an eye. Elma was super friendly, knowledgeable about my new vehicle and patiently helped me to get to know gadgets in my new car. Superior interpersonal skills, professionalism and excellent customer service is definitely among Elma’s top skills. Because of its incredible employees Dean Team Kirkwood is the best in St. Louis. More

Outstanding experience. Thanks Dave! At first, Dean Team Volkswagen in Kirkwood got me in the door simply by being the first in town with a new GTI. Thank god. I was impressed as soon as At first, Dean Team Volkswagen in Kirkwood got me in the door simply by being the first in town with a new GTI. Thank god. I was impressed as soon as I walked in. Dave Schultz was friendly and relaxed, prompt and extremely dedicated. Not only was he able to provide a great trade-in offer and a crazy good price for a hard to find car, he worked overtime to find a car that matched my needs and hired a truck to move it over 600 miles to St. Louis in less than a week... at no extra cost to me. I was very impressed with this dealership all the way around. Great car, amazing deal, impeccable customer service. They have a new customer for life as long as I am in the area and I would recommend this dealership (and especially Dave and Kyle) to ANYONE. More

Dave Shultz and Kyle Steinberg - highly recommended I've been doing business with Dave Schultz for many years and will continue to do so. This time Kyle Steinberg teamed up with Dave and I was very ple I've been doing business with Dave Schultz for many years and will continue to do so. This time Kyle Steinberg teamed up with Dave and I was very pleased with the help he provided. Dave and Kyle bent over backwards for us. Colin Berndt also helped us by letting Dave and Kyle get creative to make everything work from a price standpoint. My wife and I are very happy with our new VW and with the deal we made. More

Jamie Novara in sales and Jim Reed in the Service Dept. Both sales and service in my purchase of a used car were excellent. Whatever problem came up I was assured of a solution. Jamie Novara was the sales p Both sales and service in my purchase of a used car were excellent. Whatever problem came up I was assured of a solution. Jamie Novara was the sales person. Jim Reed in the Service Dept. was extremely helpful in making sure that my car met all expectations. Instead of waiting for service the loaner car saved my time. I highly recommend this dealership and its wonderful personnel. More

I won't be able to thank this team enough The hubs and I decided it was time for a new car, and after a ton of online research and several test drives of other cars, we found ourselves at Dean The hubs and I decided it was time for a new car, and after a ton of online research and several test drives of other cars, we found ourselves at Dean Team VW in Kirkwood. I can't believe our good fortune. From initial email correspondence with Chuck, to working with Tom (who treated us like his kids - how awesome!) on picking out the right model and model year, to Kyle (who got us an incredible financing deal), and finally, to Elma, who sat with us and showed us the crazy bells & whistles our new car has - everyone was kind, funny, and patient. No one hassled us, no one was pushy. They really went above and beyond, and it's so rare you find that these days. I will shout from the rooftops to anyone who will listen that if you're in the market for a new car, head to Dean Team in Kirkwood. More

First Time Car Buyer I recently moved to the area from out of state and needed to purchase a car. The team was extremely helpful and found a car that matched my requiremen I recently moved to the area from out of state and needed to purchase a car. The team was extremely helpful and found a car that matched my requirements and fit well into my budget. I felt supported the entire time, and am very happy with my selection. I would highly recommend the Dean Team and will definitely return when it's time for a new car! More

Repeat customer delighted again I have purchased several vehicles at the Dean Team over the years, and they came through for me once again. Colin Berndt found a year old Subaru Fore I have purchased several vehicles at the Dean Team over the years, and they came through for me once again. Colin Berndt found a year old Subaru Forester with minimum miles for me---maybe the only one in the city! One of the Dean Team's fine salesman, Dave Schultz, came along on my test drive. I was fully satisfied with the vehicle; and we all pleasantly negotiated a fair price. Then Dave, a whiz with the electronics, had me all set up, informed, and ready to go in no time. I highly recommend the Dean Team for anyone in the market for a fine used vehicle, and top notch sales staff! Christy Clemens More

A Very Pleasant Experience! As a person who does not especially enjoy any car related experiences, I wasn't looking forward to trading my car and getting a new one. The people a As a person who does not especially enjoy any car related experiences, I wasn't looking forward to trading my car and getting a new one. The people at Dean Team were efficient, knowledgeable, and a pleasure to work with. It was great experience and I highly recommend them! More