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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
818 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
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Showing 818 reviews
March 29, 2016
Great Experience Recently purchased a new WV Golf. I had never purchased a vehicle for myself before. Everything went so smoothly. I worked with Reese, who was very Recently purchased a new WV Golf. I had never purchased a vehicle for myself before. Everything went so smoothly. I worked with Reese, who was very nice and informative. I told him how much I was willing to pay and he made it work. I got a fair price for my trade in and left with a car that I love. The dealership is nice and offer good perks for customers. Best of all, everything went quickly and I was able to leave and enjoy the rest of the day with my new VW. More
by Sarah
Employees Worked With
Maurice "Reese" Gayden, Adis Sahbegovic
March 21, 2016
Great experience and follow up Working with Reese at Dean Team VW in Kirkwood was a great experience. We received great attention and follow up after the sale. I would recommend th Working with Reese at Dean Team VW in Kirkwood was a great experience. We received great attention and follow up after the sale. I would recommend the Dean Team to anyone in the market for a vehicle. More
by STLPK
Employees Worked With
Maurice "Reese" Gayden, Adis Sahbegovic
March 17, 2016
Best Car Buying Experience! Dave Schultz went above and beyond with my recent car buying experience. He took time to understand my needs and wants in my next car. He was honest a Dave Schultz went above and beyond with my recent car buying experience. He took time to understand my needs and wants in my next car. He was honest and trustworthy throughout the whole experience. He helped me figure out what was the best decision financially. And he followed up after purchasing my car to make sure I was happy with my purchase. I seriously could not imagine going to anyone else but Dave to buy a car. I would and do suggest him to any and everyone who is out looking for a new or used car. I am extremely happy with my recent purchase :) More
by SarahRegan
Employees Worked With
February 20, 2016
They really helped me out! Reece and Adis really helped get me out of a sticky situation. I went home with a brand new car that exceeded my expectations! I would recommend Reece Reece and Adis really helped get me out of a sticky situation. I went home with a brand new car that exceeded my expectations! I would recommend Reece and the Dean Team to anyone looking to buy their next VW!! More
by Sergio314
Employees Worked With
Maurice "Reese" Gayden, Adis Sahbegovic
February 16, 2016
Compassionate, Professional, and Efficient Kyle and Larry are compassionate, professional, and efficient in their client services. Kyle has the ability to respond to someone's adversity by ass Kyle and Larry are compassionate, professional, and efficient in their client services. Kyle has the ability to respond to someone's adversity by assessing the situation and seeing a practical solution. His easy-going personality and creative leasing strategies made the process of leasing my first car a lot of fun! Larry is fun to work with and he is very approachable and knowledgeable about sales. If you are looking for a change or the fun of leasing a new vehicle, I recommend Dean Team VW Kirkwood for an automotive peace of mind :) More
by Mattie.BeYou
Employees Worked With
Kyle Steinberg, Larry "Pinky" Persons
February 10, 2016
Awesome experience! Reese, Kyle and Adis were all a pleasure to work with. They all provided an extraordinary level of customer service. I am a raving fan! Reese, Kyle and Adis were all a pleasure to work with. They all provided an extraordinary level of customer service. I am a raving fan! More
by DeanTeamFan
Employees Worked With
Kyle Steinberg, Maurice "Reese" Gayden, Adis Sahbegovic
February 08, 2016
Happy customer I walked in somewhat interested in purchasing a car. After Dave Schultz walked around with me and pulled some cars up for test drives, I was ready to I walked in somewhat interested in purchasing a car. After Dave Schultz walked around with me and pulled some cars up for test drives, I was ready to buy. More
by happy customer
Employees Worked With
January 18, 2016
Great Experience It was my first big purchase, and Reese made it a great experience for me. Instead of rushing me into anything, he took the time to help me find exact It was my first big purchase, and Reese made it a great experience for me. Instead of rushing me into anything, he took the time to help me find exactly what I was looking for. More
by zah123
Employees Worked With
Maurice "Reese" Gayden
January 15, 2016
Stupid manager Dave Schultz The sales manager Dave Schultz is super insulting. I was working with him on the 997.2 Porsche GT3 deal. I asked him that I have 3 cars that I may be The sales manager Dave Schultz is super insulting. I was working with him on the 997.2 Porsche GT3 deal. I asked him that I have 3 cars that I may be interested in trading in but of course will depend on the pricing. Then Dave rushed me and kept sending me texts and emails during day, night, late night. It seems like he just got nothing to do or so. I asked him for numbers, without numbers how do I know if I wanna trade or not. Then he just ignored it, told me to figure out numbers. Alright, that's not over. He rushed me for whole day today again, asking me why am I hiding, where did I go, etc... I was like, I asked you for a simple question, how much are my trade-in's worth? But you never answered just kept rushing me to make the deal? How to make a deal without giving me numbers. OK good story continue at night, I asked him again, without trade-in numbers, I can't tell him what the deal is. At first he just kept saying we are just one step from compete the deal. I was like, am I talking to a stupid? Finally, Dave said 3 of my trade-in together for $179k total. Alright, $179k total, then I asked him what are the individual numbers of each car. Then he started jumping up and down saying that I'm faking him, no one ever trade in 3 cars blar blar blar. Here comes to the final part, he blamed me for playing game with him for 3 days. I really had enough with this guy. I asked you for what are the trade in numbers for all 3 of my cars, so I can decide which one to sell and which not!!! He was just plain stupid to under that. And he kept going on how many hours he had been working, he had sold tons of nice cars, he didn't care about selling me the GT3, blar blar blar. I couldn't take him anyone, I called him stupid. So the rest as you may know already, he keeps talking back, arguing. The saddest part tho, he never told me how much my cars worth individually. In the end he told me that he's manager etc. etc., so if I were the owner or upper management of this store, I would either not let him to touch high end car customers because seems to me thru his speech, he's such a hater to people who has money. OR, fire him immediately. That's the end of the story with this stupid Dave Schultz. More
by Lamborarri
Employees Worked With
January 15, 2016
Unexpectedly had to get a new car - Reese was amazing We unexpectedly needed a new car after engine problems on our existing vehicle. We came in not really knowing what to do or what we could afford. Rees We unexpectedly needed a new car after engine problems on our existing vehicle. We came in not really knowing what to do or what we could afford. Reese explained all of our options clearly and helped us make an informed decision. We leased a 2016 Jetta, which was kept in our budget and gave us some peace of mind after all the service problems on our old car. Reese could not have been nicer, and they dealership even took back our rental car we had been using. More
by nancerdancer
Employees Worked With
Maurice "Reese" Gayden
