Dean Team Volkswagen of Kirkwood

Excellent car buying experience. Dave was great to work with. He was very prompt on answering questions and provided what I needed in a very professional manner. Worked out a grea Dave was great to work with. He was very prompt on answering questions and provided what I needed in a very professional manner. Worked out a great deal on a fairly expensive used vehicle and purchased it without seeing in person. Upon arrival, the car was as described and they even fixed a few minor issues that they’d already pointed out. After driving 3 hours one way to the dealership I really didn’t want to have to sit around several hours for paperwork etc. Kyle did a great job on this too and had me in and out in about 30 minutes. Thanks again Dave and the rest of the Dean Team. More

Very friendly and helpfu Great experience buying our convertible. Price was good, customer service was very good as well. We will be back when looking for other vehicles ask Great experience buying our convertible. Price was good, customer service was very good as well. We will be back when looking for other vehicles asking for Reese More

Thanks Worked with Ruslan. Overall had a good experience. Spent a little more time than I would have liked to finalize a deal but don’t feel like I got taken Worked with Ruslan. Overall had a good experience. Spent a little more time than I would have liked to finalize a deal but don’t feel like I got taken advantage of or “taken to the cleaners”. Everyone I dealt with while at the dealership was nice and professional. Definitely gonna be taking advantage of the free car washes. Thanks! More

Ask for Ruslan i was searching for a safe car for my college-bound daughter.. Ruslan Golovatskiy worked hard to find options that both my daughter and I could agree i was searching for a safe car for my college-bound daughter.. Ruslan Golovatskiy worked hard to find options that both my daughter and I could agree on and fit within my budget. He was easy to work with and didn't pressure us to make a decision. Would absolutely recommend Ruslan and will return to DeanTeam Volkswagen. More

Atlas Purchase Reese did a great job of showing us the Atlas, both before and after the sale. Before was very important because we were comparing trim levels of oth Reese did a great job of showing us the Atlas, both before and after the sale. Before was very important because we were comparing trim levels of other makes. He knew the Atlas top to bottom, and was helpful as we worked out a price. More

Best dealer in town If you don't want to be taken for a ride... big john will put you in a ride!! I will be back!!! Quick easy.. and he will work with you! If you don't want to be taken for a ride... big john will put you in a ride!! I will be back!!! Quick easy.. and he will work with you! More

Excellent!! Thank you so much Dean Team!!! John Townsend was awesome to work with on getting our explorer!!! We will for sure recommend your dealership and John t Thank you so much Dean Team!!! John Townsend was awesome to work with on getting our explorer!!! We will for sure recommend your dealership and John to our friends and family!! More

VW Jetta Lease I went into the Dean Team to learn more about VW Jettas and John T. helped me decipher which year, trim level and lease offerings would be best for my I went into the Dean Team to learn more about VW Jettas and John T. helped me decipher which year, trim level and lease offerings would be best for my lifestyle and overall needs. He was patient, quick to respond to questions and stayed past normal hours to ensure I was comfortable moving forward with choosing the right car. Thanks for all your help! More

Bought 2018 VW Beetle, excellent experience I contacted Dean Team to see about getting a 2018 VW Beetle Dune, with certain specifications that I wanted. Reese contacted me and we started the pr I contacted Dean Team to see about getting a 2018 VW Beetle Dune, with certain specifications that I wanted. Reese contacted me and we started the process. Here are some highlights: - Reese went over every part of the process with me so that I understood what was happening. - He made pricing very clear, including any fees and taxes I would need to pay over the price of the car - They had to do an extensive search to find the exact car I wanted. Reese was very diligent in this search, keeping us informed as the search was progressing, then as the car was found and was making its way to St. Louis (the nearest car they could find was in New Jersey!). - Doing the paperwork didn't take too long, maybe 90 minutes of discussion, waiting, and signing. They have free Wi-Fi so it eases the wait a little. - When I took delivery of the car, Reese walked me through every feature and function. He even came in on his day off - Overall, working with Reese was a very pleasant experience. Not to knock other car salesman, but he doesn't have that slimy vibe that makes you want to head for the hills (you know what I'm talking about). If we buy a VW again, we'll go to Reese for sure. More

Atlas purchase Our experience at Dean Team was excellent. Reese was easy to work with. He honest and professional. The purchase was transparent and low stress. Woul Our experience at Dean Team was excellent. Reese was easy to work with. He honest and professional. The purchase was transparent and low stress. Would definitely recommend Reese and Dean Team to others. We had a delay in delivery of our vehicle due to factory inspections and Reese gave us daily updates on the delivery issue, and accommodated our inconvenience professionally. More