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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.0
817 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 817 reviews

March 18, 2023

Eric was extremely helpful on all of the different options presented. I ended up leasing a Volkswagen Taos and he did an amazing job of pointing out key features that sold me on the car. The finance d More

by chaz54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Mar 21, 2023 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on Eric. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric provided you with a above and beyond and an outstanding car buying experience. We greatly appreciate your business and your support!! Thank you!!

February 26, 2023

D is absolutely a pleasure to work with. I had my car at dealership for more than a year waiting on parts. I called every week to check on the status. He never got tired of me calling, nor d More

by mariposa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Berndt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Sayer
4.0
This rating includes all reviews, with more weight given to recent reviews.
D Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!! We greatly appreciate your support and your compliments on D, our parts manager. Thank you for your business.

February 08, 2023

Unfortunately we were unable to get a deal done—but Kat Bute was outstanding. She was extremely accommodating, innovative and personable. She truly made me want to buy a vehicle from her and I hope I have More

by gharms6
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kathleen Bute
Feb 14, 2023 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your feedback and your review. We are very proud to hear that Kat is standing up to our expectations. We hope to help you in the future.

November 24, 2022

Very good experience. I've always found the service department helpful, and this time I worked with Eric Tentschert in sales. He was attentive, honest, and followed-up w More

by russell.makepeace
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Nov 28, 2022 -

Dean Team Volkswagen of Kirkwood responded

Thank you, Russell, for your outstanding review. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that our entire Team was able to provide you with an efficient and a professional experience. We greatly appreciate your loyalty, business and your support!! Thank you!!

October 27, 2022

We had the best experience at the Dean Team VW of Kirkwood. Eric was amazing. He helped me find my dream car. He was very professional and provided exceptional customer service. Would highly recommen More

by CLR1987
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Oct 31, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric and our Team was able to provide you with a above and beyond and a professional car buying experience. We greatly appreciate your business and your support!! Thank you!!

October 24, 2022

Eric Tentschert was FANTASTIC to work with. He was knowledgeable, helpful, kind, and thoughtful. He made the process simple and actually enjoyable. I would certainly refer someone to work with More

by mehaug2s@gmail.com
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Oct 25, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric and our Team was able to provide you with a above and beyond and a professional car buying experience. We greatly appreciate your business and your support!! Thank you!!

October 17, 2022

Was felt welcome from the get go. Eric Tentschert was a pleasure to deal with. Highly recommend him. More

by Rick-Reese
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Oct 20, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you, Rick, for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric and our Team was able to provide you with a above and beyond and a professional car buying experience. We greatly appreciate your business and your support!! Thank you!!

September 19, 2022

I was attended by Eric Tentschert for a lease, the best customer service I have experienced when buying or anything related to cars. I was taken care and also explained every details! Eric and all the othe More

by emilie_saa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Winnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Tentschert, Jeremy Kehrer
Sep 20, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric and our Team was able to provide you with the best and professional car buying experience. We greatly appreciate your business and your support!! Thank you!!

August 31, 2022

Dealership was fine, but our experience with Eric was great. Very helpful all along the way! More

by epollard94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Tentschert
Sep 01, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric was able to provide you with a great and professional car buying experience. We greatly appreciate your business and your support!! Thank you!!

August 06, 2022

Outstanding service. Eric was great to work with. He asked what we wanted and worked tirelessly to get it for us. I can’t imagine a better car buying experience. More

by Martin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Diepenbrock, Eric Tentschert, Richard Martin
Aug 16, 2022 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding!!!!! Thank you for your outstanding review and your compliments on our Team. We always strive to accommodate all of our customers' needs, and we always strive to give all of our customers the above and beyond experience. We are very proud to hear that Eric and our Team was able to provide you with a positive and the best car buying experience. We greatly appreciate your business and your support!! Thank you!!

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