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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
809 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 809 reviews
August 06, 2022
Outstanding service. Eric was great to work with. He asked what we wanted and worked tirelessly to get it for us. I can’t imagine a better car buying experience. Eric was great to work with. He asked what we wanted and worked tirelessly to get it for us. I can’t imagine a better car buying experience. More
by Martin
Employees Worked With
Shelby Diepenbrock, Eric Tentschert, Richard Martin
August 06, 2022
So happy with my new car purchase! Eric T. was beyond helpful & really made me feel confident in my purchase. Truly appreciate him going the extra mile to ensure the my experience was Eric T. was beyond helpful & really made me feel confident in my purchase. Truly appreciate him going the extra mile to ensure the my experience was perfect. More
by Jenniferniewald
Employees Worked With
Eric Tentschert
August 03, 2022
after not being able to find the car i was looking for, Eric showed me the next best thing and I am in love with my new car! He was very quick with the paperwork process yet made sure to inform us of every Eric showed me the next best thing and I am in love with my new car! He was very quick with the paperwork process yet made sure to inform us of every detail! More
by andres
Employees Worked With
Eric Tentschert
July 28, 2022
All the salesman were really friendly. Nick was an excellent help and answered all questions leading to the purchase of my car. Nick was an excellent help and answered all questions leading to the purchase of my car. More
by Andrew Ellis
Employees Worked With
Nick Berblinger, Shelby Diepenbrock
July 26, 2022
Maxwell, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service an He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and they know they’re stuff. Thank you very much More
by Pharitta
Employees Worked With
Maxwell Daskal
July 23, 2022
Kathleen was a rock star sales rep. Low pressure, very attentive and responsive. It truly felt as if she had the car shoppers needs over the dealerships goals. Low pressure, very attentive and responsive. It truly felt as if she had the car shoppers needs over the dealerships goals. More
by twigg.jason
Employees Worked With
Kathleen Bute
July 22, 2022
The dealership was nice a little cramped in the parking lot but the people that work there were very friendly and helpful especially our guy Eric he was very informative and kept us up to date with every p lot but the people that work there were very friendly and helpful especially our guy Eric he was very informative and kept us up to date with every part of the process on trading in my truck and purchasing the jeep gladiator. I would recommend this dealership to anyone I know. 5 stars to Eric Tentschert. More
by infantrygriff
July 19, 2022
This was the BEST car buying experience I have had. My salesman, Jeremy, made me feel comfortable, listened to what exactly I needed in a car, and did not pressure me into a decision. It didn’t feel li My salesman, Jeremy, made me feel comfortable, listened to what exactly I needed in a car, and did not pressure me into a decision. It didn’t feel like it was a job for him; it felt like he really cared about my car buying experience. Shelby, the finance manager, was kind, knowledgeable, and she educated me on every step of my contract terms. Like Jeremy, she made the experience feel like it was more than a job for her; she, too, cares about the whole customer experience. Both Jeremy and Shelby made what is typically considered a grueling experience an actual pleasant event. If you’re thinking about buying a car and are dreading the dealership experience, working with Jeremy and Shelby at DeanTeam Kirkwood will change your mind and perspective. More
by Jessallynarico
Employees Worked With
Shelby Diepenbrock, Jeremy Kehrer
