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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.0
816 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 816 reviews

June 19, 2018

We love our Ranger!! Overall, great experience at Dean Team Kirkwood. It was our first time buying a truck and we didn’t feel an ounce of pressure. John Townsend was the More

by sfjm2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, John Townsend
Jun 20, 2018 -

Dean Team Volkswagen of Kirkwood responded

We always appreciate the customer who takes time to post a positive review. We trust that our Service Department and continue to provide you with great service on you new vehicle purchase and that in the future we will be the dealership you return to for your next car buying experience. John is a great salesman and looks forward to seeing you again.

June 11, 2018

Wonderful Customer Service Although a major storm caused lots of computer malfunctions and general chaos, the sales team was able to quickly tend to any requests I had. John was More

by AudiMerx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Schultz, John Townsend
Jun 20, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to write this review. And thanks for hanging out with our sales staff and enduring that wicked storm!! We hope you return for your next buying experience and of course bring your vehicle to our Service Dept. for you service needs. We at the Dean Team appreciate your business.

June 07, 2018

Great experience! My old car I was completely in love with and was having a hard time coming to reality on having to retire her. I have a friend that works for dean tea More

by Volkswag06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
Jun 07, 2018 -

Dean Team Volkswagen of Kirkwood responded

We at the Dean Team are so glad that John was able to find you a car that fits your needs and that this experience was a positive one as you move forward. What a bonus that your Mom was able to find her dream car as well. We look forward to servicing your cars in the future and will be here when it comes time for your next purchase (or for another friend or family member)... Thanks for choosing the DEAN TEAM

June 04, 2018

Best Experience I've bought several cars throughout my life and this by far has been the BEST experience I've had. John Townsend gave me everything I asked for. Kyl More

by kmart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, John Townsend
Jun 04, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to write a review. We are so glad that you came in and allowed us to be your sales staff for your most recent purchase and hope you will return to our Service Department for all your future needs. Looking forward to the next time we can continue to provide you with the same customer service for your next vehicle!!

May 07, 2018

Great customer service! Everything went so smooth! Brandy, John, and Kyle were so easy to work with! This was by far the least stressful experience I’ve had purchasing a vehicle! I would highly recomme More

by Subaru Yogi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, John Townsend
May 01, 2018

Quick and accommodating!!! I was thrust into the need for a new car. Brandy was the most helpful salesperson I’ve ever dealt with. John was a great supporting saleman, as well. More

by likejetmag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, John Townsend
April 30, 2018

Easy Process I knew exactly what I wanted and Dave Schultz managed the process seamlessly. Great customer service from start to finish. This was the second car I More

by mesmith001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, Dave Schultz
April 20, 2018

Excellent Experience Dave Schultz is a great salesperson to work with. He provided a relaxed and comfortable environment. He demonstrated his knowledge of the vehicles and More

by Kate B.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, Dave Schultz
Apr 23, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for your response! And for taking the time to do so. This is the way we are suppose to feel when buying a car and establishing where we will be returning in the future. We look forward to continuing to serve you as a valued Customer!

April 20, 2018

Very impressed These guys definitely helped me out from square one. This was the first time buying a car on my own and John seriously knocked it out of the ballpark More

by CJMan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
Apr 23, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to respond!! We are glad that you had such a positive experience here at the Dean Team! We look forward to meeting your service needs here and for your next purchase in the future.

April 16, 2018

Good service Great salesman and tried his best to help me with my need overall and get me into what I wanted. I appreciate everything they did me More

by Acegeno1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
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