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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.0
816 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 816 reviews

August 14, 2018

They took the time to listen I was in an odd position with my Jeep Wrangler. I loved my car but was trapped in it with an unbelievable interest rate. I had been to a few other dea More

by RNmomma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K Wimbish, Malkum Muhammad
August 14, 2018

Excellent support by the sales staff The sales staff was professional and knowledgeable. The purchase/finance transaction was relatively fast and once again very knowledgeable staff. Over More

by csperkins
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Steinberg, Malkum Muhammad
August 04, 2018

Amazing Carlos and his crew are amazing, the finance manager aswell . Love how they made us fill at home . And K was so amazing and treated us like family . T More

by Hop1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, Carlos Ruiz, K Wimbish, Malkum Muhammad
July 25, 2018

Great customer service Thanks for all your help, John. Great customer service. Everything went smooth and as expected. Honest transaction and I could have not asked for a More

by carguy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend
July 18, 2018

Satisfactory purchase I went to VW of Kirkwood in search of a newer vehichle with the intention to trade the one I had. I was immediately welcomed by Malkum in the entrance More

by S.m.r06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, K Wimbish, Malkum Muhammad
July 18, 2018

Everybody should be treated like this when buying a car! From the second I walked into the door to when my daughter bought her first car, it was such a wonderful experience! My daughter's first car purchase More

by cgreenblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, Bill Dean, Dave Schultz
July 18, 2018

Excellent Experience I just purchased a used Volkswagen from the DeanTeam in Kirkwood, MO. I give this dearlership a high rating due mostly to Dave Schultz. I was reluct More

by GAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Kyle Steinberg, Dave Schultz, Malkum Muhammad
July 12, 2018

Great experience with Dean Team VW Kirkwood, MO I had a great experience buying my car from the VW Dean Team in Kirkwood Missouri. Everyone there was very helpful and not too pushy. I bought a used More

by Lgazdik
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, K Wimbish, Malkum Muhammad
Jul 13, 2018 -

Dean Team Volkswagen of Kirkwood responded

We are so glad you chose us for your purchase of a vehicle and that you had such a positive experience. We feel customer service important every step of the way. Please know that our Service Dept. is here to provide you with all of your service needs for your new Tiquan. In the future, we trust you will return to us for your next purchase.

July 06, 2018

Best Service!! I came in having my GTI serviced and I walked out with brand new Tiguan . Mr Malkum was professional but very friendly I felt like I was treated very More

by Reza85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
K Wimbish, Malkum Muhammad
Jul 12, 2018 -

Dean Team Volkswagen of Kirkwood responded

Malkum and K are a great addition to our Team and we are so glad you had such a great experience with them. Always keep us in mind for future purchases and our Service Dept. is here to provide you with the best service for your new Tiquan. Thanks for taking the time to submit this review!!

June 24, 2018

Great Experience! We came into Dean Team to purchase a used Tiguan for my wife and found it had just been sold. However, our sales person, Malkum Muhammad, was so frie More

by mandk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Steinberg, K Wimbish, Malkum Muhammad
Jun 25, 2018 -

Dean Team Volkswagen of Kirkwood responded

Thank you so much for taking the time to submit your review! It is always our hope that we can provide the kind of car buying experience people are hoping for and are so glad that you were able to work with our sales and finance team to purchase your vehicle. We at the Dean Team hope to provide you the same great customer service provided by our Service Department. Please don't hesitate to contact us for any of your service or buying needs in the future!

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