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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.1
815 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 815 reviews

June 09, 2020

John went above and beyond to take care of me! Highly recommend you ask for him, If he doesn’t have what your looking for he will find it for you! True customer service. More

by kacijosparkman
Recommend Dealer
Yes
Employees Worked With
John Townsend
Jun 15, 2020 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your great review! We're glad to hear John was able to provide you with a positive car buying experience and get you exactly what you were looking for. Enjoy your upgrade!

June 09, 2020

Lies they are telling I wrote early bout them messing up My Volkswagen Beetle and charging me to fix it I went on the reviews and now I see that they said they reach out to More

by tmanjr1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Anthony Sayer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2020 -

Dean Team Volkswagen of Kirkwood responded

These issues have been addressed and finalized. 7/1/2020

June 04, 2020

We had a wonderful experience with Dean Team and our sales person John. We purchased the car for our daughter and she is thrilled with her new car. I recommend this dealership and John for any of your f More

by mommyby80
Recommend Dealer
Yes
Employees Worked With
John Townsend
Jun 08, 2020 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thank you for your review and for choosing Dean Team VW! We're glad to hear John was able to find the perfect car for your daughter and provide you with a positive experience!

June 01, 2020

I GOT IT!!! You know "want vs. need!" Thankful for my salesman John who was able to get me in an excellent situation where I didn't have to give "want vs. need" a More

by kseghetti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Townsend, Bill Van Oyen
Jun 08, 2020 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thank you for your great review and for choosing Dean Team! We're glad to hear John was able to provide you with such a positive experience and that we were able to get you into your dream car!! Enjoy that Audi!

June 01, 2020

Incredible experience Connolly was amazing and easy to work with. From the time I first contacted him online, to the test drive, to the day I picked up my new Raptor. Conno More

by Jason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Van Oyen, Connolly Dean
Jun 08, 2020 -

Dean Team Volkswagen of Kirkwood responded

HI Jason! Thank you for your great review, we're glad to hear Connolly was able to provide you with a positive car buying experience. Enjoy your new Raptor!

May 31, 2020

The two gentlemen I worked with ( Brent & Bill) from sales and financial were professional and kind, ensuring to help me not to only get into a vehicle I liked but could afford! I am so happy with the o More

by Jhair83
Recommend Dealer
Yes
Employees Worked With
Brent Morrow, Bill Van Oyen
Jun 08, 2020 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thank you for sharing your feedback with us. We're so glad to hear Brent and Bill were able to provide you with a professional and kind experience and that you're loving your new vehicle! Thanks for choosing Dean Team!

May 21, 2020

Excellent experience From the test-drive to the final sale, every aspect of working with the employees of Dean Team was exceptional. I would highly recommend this dealers More

by tbrenn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Connolly Dean
May 22, 2020 -

Dean Team Volkswagen of Kirkwood responded

Hi there! Thank you for your great review! We're glad to hear Connolly was able to provide you with a positive car buying experience and we greatly appreciate your recommendation to others. Enjoy your new VW!

May 07, 2020

Time to replace a 2005 I was dreading this day. I still love my 2005 Trailblazer but the repair costs from old age have begun to exceed car payments. I took the plunge int More

by S. Stack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Van Oyen, Connolly Dean
May 12, 2020 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your great review! We greatly appreciate you choosing Dean Team for your car buying needs after having positive service experiences as well. We're glad to hear Connolly and Bill were able to provide you with a smooth car buying experience and get you in a new Atlas! Please let us know if there's anything else we can do for you!

May 06, 2020

Outstanding experience from test drive to driving it home We called the dealership to set up an appointment to test drive a couple 2018 VW Beetles. Our salesman, Brent Morrow, set up the appointment, and had More

by R Baumgartner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brent Morrow, Bill Van Oyen
May 12, 2020 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your great review! We're so glad to hear Brent went above and beyond to make your car buying experience a great one! Enjoy your new Beetle - please let us know if there's anything else we can help with!

May 06, 2020

Tom has always been the best person in the service department. I’ve been a customer of VW for seven years now, I will always ask for Tom More

by M. Collins
Recommend Dealer
Yes
Employees Worked With
Tom Morfeld
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020 -

Dean Team Volkswagen of Kirkwood responded

Thanks for your great review and repeat business. We're glad to hear Tom was able to provide you with another positive experience.

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