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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
815 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 815 reviews
December 19, 2021
Kat was our salesperson. She was extremely nice and helped us with our decision. After the sale she followed up to make sure we enjoyed the car and when we had an issue she went above and beyond to ma helped us with our decision. After the sale she followed up to make sure we enjoyed the car and when we had an issue she went above and beyond to make sure we were take care of. She went above and beyond. More
by Brent
Employees Worked With
Kathleen Bute
October 22, 2021
Where do I start, 25yrs of purchasing vehicles. Never have I experienced pleasure, comfort, an all around excellence like the Dean Team & personally Graig. From moment we spoke to him picking me up from have I experienced pleasure, comfort, an all around excellence like the Dean Team & personally Graig. From moment we spoke to him picking me up from the airport to contacting me on my drive back to New Orleans. Un heard of in world of Dealerships. I could go on an on. But this dealership an especially Graig I “highly recommend to anyone in the market for vehicle. No matter your location in the US. They will provide they will come through. I gained truck an friend/bond. A+++++. Thx Dean Team & Thanks Graig. Amazing work!!!! More
by autin.david5789
Employees Worked With
Craig Currington, Shelby Diepenbrock
October 16, 2021
I live in Southern Idaho, recently found a 2010 Tacoma at Dean Team. My salesman was Dave Schultz- the vehicle was exactly as described, he picked me up at the airport in St. Louis. All aspects of the transa Dean Team. My salesman was Dave Schultz- the vehicle was exactly as described, he picked me up at the airport in St. Louis. All aspects of the transaction went flawlessly and I would highly recommend Dave to anyone! Thank you Dave- Phil More
by Phil.H
Employees Worked With
Matt, Dave Schultz, Bill Van Oyen
October 08, 2021
Very quick and pleasant experience. Would recommend to family or friend. I would have rated a 5 star however they didn’t wash the Jeep I bought. Nor did they fill up the gas tank. family or friend. I would have rated a 5 star however they didn’t wash the Jeep I bought. Nor did they fill up the gas tank. More
by Ashleyo_7
September 25, 2021
I was trying to buy the 2008 dodge 2500. I live in Louisiana so I asked them to send a buyers order on the truck to see what my bank would say or if I needed to pay cash. scott robert the sale manger Louisiana so I asked them to send a buyers order on the truck to see what my bank would say or if I needed to pay cash. scott robert the sale manger was very rude and would not send a buyers order without me putting down a credit card and a $1000 deposit. I told him I'm not putting money down on a truck I have not seen or test drove. He got upset and rude so I asked to speak to the GM COLIN. scott robert said it would do me no good because the GM would just say the same thing even went as far to say the owner BILL would not care if I was upset and to find somewhere else to buy a truck. Later scott robert called me back acting as if he was the GM and once I asked who i was talking to he would only say I'm the manger, but I could tell it was him. They missed out on a good sale simply because I would not put a 1000 bucks down on a truck I have not had a chance to see. They were very rude and I still have not heard from the GM or anyone from there. That goes to show they really dont care. More
by RUSHINGJO297
September 18, 2021
Brandy was nice, upfront and professional, I have talked to other sales in the company and she was the only personal with honesty and calls back!!!! to other sales in the company and she was the only personal with honesty and calls back!!!! More
by glmsfeier97
August 30, 2021
Mark from Kirkwoods Dean Team Volkswagen wasted no time answering my questions and helping me with the purchase of my new car. I am so happy I drove the 2.5 hours to meet the team. If you are looking for a answering my questions and helping me with the purchase of my new car. I am so happy I drove the 2.5 hours to meet the team. If you are looking for a knowledgeable, friendly, hard working car sales team this is the place to go! The finance guy is awesome too! I’m not just saying that because he gave me ice cream! Thanks! More
by pag1242002
Employees Worked With
Bill Van Oyen, Marc Jackson
