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Dean Team Volkswagen of Kirkwood
Kirkwood, MO
818 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 818 reviews
February 18, 2022
We have purchased several cars from Dean Team. The service is always exceptional. They go above and beyond during and after the sale. I wouldn't even shop anywhere else. The service is always exceptional. They go above and beyond during and after the sale. I wouldn't even shop anywhere else. More
by geoffmjones
Employees Worked With
Dave Schultz
February 18, 2022
Thank you Dave for another great experience in getting a VW from this dealership. I keep coming back because of the great SERVICE and people, in particular your positive approach in getting me the car I wan VW from this dealership. I keep coming back because of the great SERVICE and people, in particular your positive approach in getting me the car I want. After each sale you and your team at Dick Dean have taken care of me and my car with great service. THANK YOU! More
by dcasey
Employees Worked With
Other Employees :
Dave Schultz, Allen Casey, Bill Van Oyen
February 18, 2022
Thanks Dave! You made a previously painful experience enjoyable. I love my new car and I'm sending my friends to you when they're in the market. You made a previously painful experience enjoyable. I love my new car and I'm sending my friends to you when they're in the market. More
by Rhys
Employees Worked With
Dave Schultz
February 18, 2022
Dave has been awesome for countless years with all my cars! Super helpful and I would highly direct others to him for his service and care! Looking forward to working with him soon when my lease is up! cars! Super helpful and I would highly direct others to him for his service and care! Looking forward to working with him soon when my lease is up! More
by danielpr
Employees Worked With
Other Employees :
Dave Schultz, Nick Berblinger, Bill Van Oyen, Kathleen Bute, Shelby Diepenbrock, Joshua Elston, Dennis Walsh
February 18, 2022
Dave is an outstanding, easy-going, knowledgeable sales manager with years of experience in dealing with the VW lineup and other automakers. Regarding my personal experience, he made the impossible possibl manager with years of experience in dealing with the VW lineup and other automakers. Regarding my personal experience, he made the impossible possible. I would buy another car from him any day of the week. If you are in the market for a good car, he is your man! More
by Lambert
Employees Worked With
Other Employees :
Dave Schultz, Kathleen Bute, Shelby Diepenbrock
February 17, 2022
Buying a car can be a horrible experience. Dennis helped make this easy for my daughter during her first buying experience after college. He also kept me happy as I was there for moral support Dennis helped make this easy for my daughter during her first buying experience after college. He also kept me happy as I was there for moral support. Highly recommend. More
by Sue B.
Employees Worked With
Dennis Walsh
February 17, 2022
Kat could be the least informed and trustworthy car salesperson I have ever dealt with. She had no clue about most of the features including the tow hitch connector on the VW she sold me. She allowed a salesperson I have ever dealt with. She had no clue about most of the features including the tow hitch connector on the VW she sold me. She allowed a vehicle with over $4000 in body damage and a disabling check engine light to be loaded on a delivery truck and sent 2170 miles to New England. In the end, after filing Attorney General complaints in Missouri and New England, she and the ace Dean Team returned all my money and my trade in. I guess that earns 1/2 star. Not recommended. More
by Aredc4s
