Dean Team Volkswagen of Kirkwood
Kirkwood, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Dave Schultz did an excellent job, he listened, didn’t give me any run around, everything I asked for was given, thanks Dave give me any run around, everything I asked for was given, thanks Dave More
Wonderful service. Dave was so nice. No pressure. I got what i wanted. Love my car! Dave was so nice. No pressure. I got what i wanted. Love my car! More
Great selection of higher end cars that most dealers won't even take on trade. Nick was very knowledgeable and low pressure as well as the sales manager Adam. Highly recommend making a stop to look at won't even take on trade. Nick was very knowledgeable and low pressure as well as the sales manager Adam. Highly recommend making a stop to look at the great inventory and friendly low pressure staff they have. More
Brandy was very helpful when I came to test drive a car over the weekend. When I mentioned I was going to a different dealership to test drive another car, she checked their inventory and went through the over the weekend. When I mentioned I was going to a different dealership to test drive another car, she checked their inventory and went through the trouble of pulling one and that saved me a trip across town. I ended up buying a used car elsewhere but if I'm ever in the market for a VW I'll definitely go here. More
I had purchased a vehicle from Dean Team VW sight unseen. I had specifically asked my salesperson if the vehicle had ANY cosmetic or mechanical flaws. He assured me that the vehicle was in fantastic shape wi I had specifically asked my salesperson if the vehicle had ANY cosmetic or mechanical flaws. He assured me that the vehicle was in fantastic shape with zero issues. I shipped the car sight unseen trusting my salespersons judgment and upon arrival had soon noticed that I was lied to. The vehicle showed up filthy, it looked like it had not been detailed in months, had no gas in it, had ‘08 DATED dry rotted tires that were not safe to drive on (I don’t know how this passed inspection), had front bumper damage and to top it off I noticed that the entire vehicle has been repainted. Every bumper was a shade off/some had chipping paint. I put trust in my salespersons words and the clean carfax report that I was provided (obviously not). I would not recommend buying a vehicle from Dean Team VW Kirkwood let alone a vehicle sight unseen from them. It’s sad to work had to purchase my dream car to only be screwed over and taken advantage of as an out of state buyer. More
Derek was wonderful and went above & beyond for our family. Very friendly & forthcoming. Very genuine. Grant in finance was incredible as well. We purchased 2 cars from them in a short period of time a family. Very friendly & forthcoming. Very genuine. Grant in finance was incredible as well. We purchased 2 cars from them in a short period of time and were impressed with the level of service! They have set the bar! More
Danielle Schellenger made my car buying experience very smooth and delightful! Danielle was very patient and answered all my questions and helped set everything up! If you are looking to buy a new VW go se smooth and delightful! Danielle was very patient and answered all my questions and helped set everything up! If you are looking to buy a new VW go see Danielle! Denise Harrison More
This dealership sold me a 2021 VW ID4 and did not inform me the vehicle had a Branded Title which is Law. The other Dean Dealership in Baldwin ended up buying it back from me which they did not have to do me the vehicle had a Branded Title which is Law. The other Dean Dealership in Baldwin ended up buying it back from me which they did not have to do, when a dealership in Illinois totally would not touch a vehicle with a branded title. It is also apparent they rolled back the title on the car. We new the vehicle had been bought back by VW, but were never told about the branded title or what that meant. No one would buy a vehicle knowingly with a branded title and pay over Sticker for the car knowing this fact. This was extremely dishonest, and I am consulting a lawyer about next steps. If your are considering buying a vehicle here, I would definitely reconsider. More
Dave did a wonderful job working with my wife and I. We drove from the Memphis area after getting a deal done with Dave over the phone. More than happy to make the drive after running into some issues We drove from the Memphis area after getting a deal done with Dave over the phone. More than happy to make the drive after running into some issues locally with a dealership. Very simple process and numbers were exactly as we agreed upon. We appreciate the professionalism of each of the staff we encountered! Would definitely make the drive again. More
Brandy was amazing and grant was super helpful. Loaded the bases and hit it out of the park! Loaded the bases and hit it out of the park! More