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Dean Team Volkswagen of Kirkwood

Kirkwood, MO

4.3
809 Reviews
At Dean Team Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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10205 Manchester Rd

Kirkwood, MO

63122

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Showing 809 reviews

September 18, 2024

Wonderful service. Dave was so nice. No pressure. I got what i wanted. Love my car! More

by brdycall50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your kind review!! We're delighted to know that you love your new vehicle and that Dave at Dean Team of Kirkwood provided you with a no pressure, and a friendly car buying experience, all while getting you what you wanted. We greatly appreciate your business, your support and your kind review. Happy motoring!!

September 06, 2024

Great selection of higher end cars that most dealers won't even take on trade. Nick was very knowledgeable and low pressure as well as the sales manager Adam. Highly recommend making a stop to look at More

by jdalroth
Recommend Dealer
Yes
Employees Worked With
Nick Berblinger
Sep 10, 2024 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your awesome review!! We're delighted to know that Nick, and our Sales Manager Adam at Dean Team of Kirkwood provided you with a knowledgeable and low-pressure car buying experience. We greatly appreciate your high recommendations and your support. Congrats on your new Audi, Happy motoring!!

August 26, 2024

Brandy was very helpful when I came to test drive a car over the weekend. When I mentioned I was going to a different dealership to test drive another car, she checked their inventory and went through the More

by John
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2024

I had purchased a vehicle from Dean Team VW sight unseen. I had specifically asked my salesperson if the vehicle had ANY cosmetic or mechanical flaws. He assured me that the vehicle was in fantastic shape wi More

by bml24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Schultz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2024 -

Dean Team Volkswagen of Kirkwood responded

As stated on other social media platforms. Sorry to hear you felt you had a bad sales experience, unfortunately due to the amount of time since your purchase, it's hard for us to comment on your allegations. These issues should have been addressed at the time of purchase.

Jul 24, 2024 -

bml24 responded

Would be happy to send dated picture pictures of issues from the date of delivery as well as the pictures of the ‘08 dated dry rotted tires that came on the vehicle. From someone who works in the automotive industry this is very unprofessional and cheap of you all to sell an exotic car of this grade with unsafe tires to drive on/damage that was not noted. Very disappointing.

July 16, 2024

Derek was wonderful and went above & beyond for our family. Very friendly & forthcoming. Very genuine. Grant in finance was incredible as well. We purchased 2 cars from them in a short period of time a More

by Cheryl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Grant Winnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2024 -

Dean Team Volkswagen of Kirkwood responded

Thank you for your outstanding review!! We're delighted to know that Derek and Grant at Dean Team of Kirkwood provided you with a very friendly, forthcoming and above and beyond car buying experience both times you have purchased from our Team!! Thank you for your outstanding compliments on our Sales Team. We greatly appreciate your business, loyalty, support and your outstanding review!! Happy motoring!!

May 29, 2024

Danielle Schellenger made my car buying experience very smooth and delightful! Danielle was very patient and answered all my questions and helped set everything up! If you are looking to buy a new VW go se More

by 75scott.denise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Colin Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Winnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Schellenger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Dean Team Volkswagen of Kirkwood responded

Thank you, Denise for your kind review!! We're delighted to know that Danielle at Dean Team of Kirkwood provided you with a smooth and delightful car buying experience!! Thank you for your kind compliments on Danielle and recommendations. We greatly appreciate your business, support and your awesome review!! Happy motoring!!

April 16, 2024

This dealership sold me a 2021 VW ID4 and did not inform me the vehicle had a Branded Title which is Law. The other Dean Dealership in Baldwin ended up buying it back from me which they did not have to do More

by Will11
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Brandy Berndt
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2024

Dave did a wonderful job working with my wife and I. We drove from the Memphis area after getting a deal done with Dave over the phone. More than happy to make the drive after running into some issues More

by SCOTT.BROWN1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Winnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Brown
Mar 27, 2024 -

Dean Team Volkswagen of Kirkwood responded

Absolutely outstanding Scott, we're delighted to know that Dave at Dean Team of Kirkwood provided you and your wife with a simple, wonderful and a professional car buying experience. We greatly appreciate your awesome compliments on Dave. Thank you for your business, support and your awesome review!! Happy motoring!!

February 02, 2024

Brandy was amazing and grant was super helpful. Loaded the bases and hit it out of the park! More

by Judgebrown56
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandy Berndt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Ann Rasmussen
Feb 02, 2024 -

Dean Team Volkswagen of Kirkwood responded

Outstanding, we appreciate your 5-star review and your compliments on our Team!! We are glad to hear that Brandy and Grant provided an amazing car buying experience. Enjoy your new Vehicle!! Don't hesitate to reach out if you need anything else.

January 26, 2024

Anthony in service has always taken great care of me and my car. He is kind and patient. I appreciate all of the service from the purchase of my vehicle to now, two years later, the maintenance at Dean Team More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sayer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2024 -

Dean Team Volkswagen of Kirkwood responded

Thank you, Jess, for your awesome review. We greatly appreciate your kind compliments on Anthony and our Team!! Thank you for loyalty and your support; and we look forward to assisting you with any future service needs!!

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