Dean Team Subaru Volkswagen

As easy as it gets! Jason, was outstanding in both his friendly service, and knowledge of the product. He was straightforward and easy to work with. We would absolutely Jason, was outstanding in both his friendly service, and knowledge of the product. He was straightforward and easy to work with. We would absolutely return to both Dean Team and Jason to help us with our vehicle needs. More

Love my Subaru James did a wonderful job on helping me with my purchase and explaining the Outback features. Made my experience with buying a New Subaru an excellen James did a wonderful job on helping me with my purchase and explaining the Outback features. Made my experience with buying a New Subaru an excellent one!! Thank you James and I would recommend you to everyone. More

Best Car Buying Experience Ever John make this the most stress-free car buying experience I have ever had. The entire team worked to give me the vehicle I wanted with the deal that I John make this the most stress-free car buying experience I have ever had. The entire team worked to give me the vehicle I wanted with the deal that I was happy with. I never felt pressured or manipulated. I already knew I wanted a Forester and planned to shop around but they met my target price for the car as well as for my trade-in and I was happy to make the deal on the first visit. I'm really excited to own my Forester and feel that my experience with the dealer will be a good one ongoing. I will definitely recommend them to all. More

Repeat Customer because I trust The Dean Team! Over the past 20 years my wife and I have purchased 8 automobiles from Phil Dean at the Dean Team for one reason. The service! I drove from Tucson A Over the past 20 years my wife and I have purchased 8 automobiles from Phil Dean at the Dean Team for one reason. The service! I drove from Tucson Arizona to deal with Phil because I trust him. From the Service Department and Eric to the Sales Department and John, Jason, Scott and Phil it truly is team approach with consistent service. Of course you must eventually pay for the vehicle and Rick Richards makes that as painless as possible i a very professional manner. More

No customer service. Besides the horrible parking lot that's so tiny you can't hardly pull into and they literally have to direct traffic in, their customer service is hor Besides the horrible parking lot that's so tiny you can't hardly pull into and they literally have to direct traffic in, their customer service is horrible. I went with my mom because she's looking for a new suv and we walked around the lot right in front of the front doors looking at cars for probably 15-20mins and multiple people that worked there passed us. Not one person said a word to us. We wanted to test drive a outback so we figured ok we'll go inside and find someone. We stood inside another 5mins maybe before a man finally asked if we'd been helped, he said he'd page someone. We waited another few minutes and no one came so we just left. I don't know if it's cause we were two women and we didn't have a man with us they figured we weren't serious about buying a car or what? Pretty crappy service though I'd say. You shouldn't have to wait over 20mins just for someone to even ask if you would like to see a certain car or if you needed anything especially considering their lot size it's not like we were way out there and they just hadn't noticed us.... More

Won my Subaru Business For Life This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no p This was the most pleasant car purchase experience of my life. The team was unified in one mission, to make the car buying process painless. At no point did I feel like I was being pressured to by additional packages or higher trim levels, which has been common place for me at other dealers. I felt great about the car, process and value driving off the lot. I'll be back. More

Amazing experience Mark reached out to me after getting my number from a form I'd filled out on-line. Mark was very knowledgeable and polite. I already knew the vehicle Mark reached out to me after getting my number from a form I'd filled out on-line. Mark was very knowledgeable and polite. I already knew the vehicle I had in mind and he was able to get us in it quickly. He was very respectful of our time constraints during our visits and took every opportunity to tell us about the features of the car we were purchasing. I will definitely reach out to him for any future Subaru needs we have. More

Excellent Dealer, 5th time leasing with Dean Team Ballwin! Great experience, hands down! I'm on my 3rd Passat, but I have leased a Jetta and a CC from them in prior years. Richard was awesome, and really too Great experience, hands down! I'm on my 3rd Passat, but I have leased a Jetta and a CC from them in prior years. Richard was awesome, and really took care of me as a customer. Scott the sales manager was also incredibly nice to work with as well. Overall fantastic experience and yes, Scott --- I will see you again in 3 years. :) More

Great Job James Becker is an excellent person to work with throughout the process of choosing, negotiating and buying a new car. James is pleasant, fair, well-o James Becker is an excellent person to work with throughout the process of choosing, negotiating and buying a new car. James is pleasant, fair, well-organized, knowledgeable, non-pushy and helpful. He was very professional and patient about providing all necessary information and explanations. He managed to make the overall process easy and my buying experience enjoyable. All the members of the Dean Team sales, I had pleasure to communicate with during my visits there, they were all friendly, helpful and worked well as one team. I feel thankful for that and I would recommend James and the Dean Team of Ballwin to anyone who is looking to buy a Subaru. More

Great service I was very pleased with the service that I received at Dean Team. My boyfriend got his car here and our car salesman Paul found him the exact car he w I was very pleased with the service that I received at Dean Team. My boyfriend got his car here and our car salesman Paul found him the exact car he wanted for the price we wanted to pay. So when it came time for me to get a car Paul worked with me to find me the car that I wanted, even though the car I wanted was hard to find. In the end he found me my car and I paid the price I wanted to. So over all I am very happy with the dealer. Also if you need to get any service done on your car Annie in the service department is the best. More