Dean Team Hyundai - Service Center

very professional servics team Stan Wallace is a outstanding service Advisor very professional and helpful my daughters went out visiting family I called Stan the engine was under Stan Wallace is a outstanding service Advisor very professional and helpful my daughters went out visiting family I called Stan the engine was under warranty thank you very much Dean Team Hyundia!! More

My new car The Dean Team Hyundai dealership is the best in the business ask for Paul he is the best in the business I got in and out from my servicing The Dean Team Hyundai dealership is the best in the business ask for Paul he is the best in the business I got in and out from my servicing More

Turned out to be better To be honest, wasn't looking to buy a car when I brought my other Sonata in for recalls. But I saw my new car and wanted it. I had never bought a new To be honest, wasn't looking to buy a car when I brought my other Sonata in for recalls. But I saw my new car and wanted it. I had never bought a new car before. I didn't have good experience with original salesperson, who is no longer there. But Gary took good care of me by stepping in and making it a good experience. Very courteous and helpful. Would highly recommend him. More

Service Visit Update: After speaking with Tom, the service manager, he resolved our issue promptly and professionally. I'm satisfied with how this issue was resolve Update: After speaking with Tom, the service manager, he resolved our issue promptly and professionally. I'm satisfied with how this issue was resolved We brought our Sonata to Dean Team because they seemed like they were the best Hyundai dealer in the St. Louis area based on the reviews we read, but unfortunately we were wrong for thinking that. Our Sonata needed a new timing belt and we also brought it in because the door locks were not working. Over $1,300 later the door locks were still broken. So we drove it back up there to be fixed again, and were told that the relays they had replaced fried the actuator, and it would be another $305 to fix it. Although I didn't feel like we should have to pay for that because the actuator was fried only because of the work they did and the relays they replace, I didn't argue and just refused to have the work done. We went to pick up our car last night only to find that they had left the door panel off and all of the screws and different parts on the back seat with the wires hanging out. They didn't bother to put the door back together. So three unnecessary trips later, our car is still sitting at Dean Team Hyundai, and I have tried contacting the Service Manager and General Manager, and am still awaiting a phone call back. More

Made me and my wife feel welcome and like family every time Michelle has always had a friendly attitude and pleasant smile every time we spoke with her with our concerns about our cars. Treated us like we were Michelle has always had a friendly attitude and pleasant smile every time we spoke with her with our concerns about our cars. Treated us like we were brother and sister from another mother. Lol,Like genuine family. Made sure our vehicles were kept to scheduled maintainance. If anything went mechanically wrong she made sure we were briefed about it in detail and got our approval to proceed with fixing the problem. Made sure personally that the car was fixed and running properly before we left the lot. I could go on and on about the many things she went above and beyond to make me and my wife satified Dean Team Customers. But i think im running out of space. So thank you so much Michelle Wagner for making my Dean Team experience a joyful one every time i step through that service door downstairs for the 4 years that we been the owners of Hyundai vehicles. Honorable mention also Sean Behymer Sincerely Kevin and Michelle Davis More

Best Service I've Ever Seen at a Dealer They got my car in right after I dropped it off for a recall, and found other things needing fixed. My husband died two weeks ago, so their amazing s They got my car in right after I dropped it off for a recall, and found other things needing fixed. My husband died two weeks ago, so their amazing service is so appreciated. Michelle Wagner is extremely diligent and coordinated everything flawlessly and with excellence, communicating quickly and thoroughly. They were even able to do an oil change on it and had it finished immediately. Their mechanics, and Michelle, are a team I've never encountered before at a car dealership. Extremely impressive. Thank you! More

Sean in Service is amazing! This was my first oil change, so I'm still getting to know my car. I thought the radio button on my steering wheel was not changing the stations corre This was my first oil change, so I'm still getting to know my car. I thought the radio button on my steering wheel was not changing the stations correctly. Sean went out of his way to explain how it worked. It turns out, it wasn't me, the button was also working correctly, I just needed a lesson in radio controls! More

Outstanding service I have just purchased my third Hyundai from this dealership for two important reasons: One , the Hyundai has proven to be a good quality , well perfor I have just purchased my third Hyundai from this dealership for two important reasons: One , the Hyundai has proven to be a good quality , well performing car. Two : equally important to me is the excellent service my cars have received from this department for fourteen years. I credit it to the leadership and management of Tom Gould. Consistently,it has given me peace of mind , knowing the cars have been given the best care by professional service people, both by the service reps and mechanics . I am so grateful. More

Dean Team's GREAT service Everyone was very friendly, very organized, and very knowledgeable!! They were accommodating to our needs and was understanding. I would certainly rec Everyone was very friendly, very organized, and very knowledgeable!! They were accommodating to our needs and was understanding. I would certainly recommend them to people. More

Service department I just want to say that Sean in the service department is great. He is by far the kindest and most helpful person in the entire department!!! He deser I just want to say that Sean in the service department is great. He is by far the kindest and most helpful person in the entire department!!! He deserves a raise and some recognition for the outstanding customer service he provides. Thanks Sean!! Also Gary in Sales is great too! More