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Dean Team Hyundai

Ballwin, MO

4.9
2,917 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,917 reviews

September 23, 2020

Matt is the epitome of "true gentleman." I purchased a Genesis and there were some issues surrounding the transaction. I contacted Matt, met with him a couple hours later, and he resolved everything perf More

by stuml
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Kuhn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your great review and your business. We're glad to hear you had a positive experience and that Matt was able to quickly resolve the issues you experienced with your Genesis transaction. We hope you're enjoying your new vehicle! Please let us know if there's anything else we can do for you.

Sep 29, 2020 -

stuml responded

Based on issues surrounding my purchase of the Genesis and then bringing it back, found a like car at another dealer which I purchased. Since I only live a couple miles from Dick Dean, called to make sure I could service the car there. I called and was connected to Andy and explained why I went to another dealer to buy the car. He immediately put me on hold and never came back to the phone. After 22 minutes on hold, I hung up and called back. I was then connected to Ben French who formed icicles on the phone when I asked if I could bring the car in for service and if they could go over a few things with me. He totally blew me off telling me they would be glad to service the car, but time was money and he did not have one to two hours to go over things with me. Where he came up with the "one to two hour" reference was beyond me. He told me to take the car back to the dealer I purchased it from and let them take care of it because he did not have the time to help me. He went onto say that those words were probably not what I wanted to hear, but the selling dealer should have taken care of whatever I needed. That conversation left me stunned because I was trying to give Dick Dean my future Genesis service business coupled with trading in my wife's Kia Hybrid for a new Sonata. So disappointed in these reactions when all I wanted to do was buy the Genesis from them, but all too many issues arose making that impossible. The motto here...BE NICE TO FUTURE CUSTOMERS...!!

September 22, 2020

Brion made our car shopping a great and fun experience! He went above and beyond to make sure that we were taken care of. Highly recommend requesting Brion. More

by M brown
Recommend Dealer
Yes
Employees Worked With
Brion Gaikins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your great review and your business. We're glad to hear Brion was able to provide you with a positive car buying experience. We hope you're enjoying your upgrade - please let us know if you need anything else!

September 19, 2020

This car dealership was very easy to work with. Very helpful and answered all questions. I Would recommend them. We had salesman Torrey Iannazzo. He was very friendly And always ready to answer our qu More

by rose.scheidt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Torrey Iannazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2020 -

Dean Team Hyundai responded

Hi Rose! Thank you for your great review. We're so glad to hear Torrey was able to provide you with a positive car buying experience. Enjoy your new Palisade and let us know if you need anything else!

September 19, 2020

Andy Miller gave me the best car buying experience I have ever had. No hassles, just getting business done. I saw what I wanted and he made it happen...and fast! Thanks Andy and team! More

by jpfpope
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin
Sep 21, 2020 -

Dean Team Hyundai responded

Hi there! We're so glad to hear Andy was able to provide you with your best car buying experience yet! Enjoy your new vehicle and thank you for choosing Dean Team.

September 14, 2020

Great experience from beginning to end. I tried to negotiate with our local Hyundai Dealership but the sales person seemed uninterested. I was told there was only one other orange Kona like I wanted More

by dianafalmier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Dean Team Hyundai responded

Hi Diana! Thank you for your business and for taking the time to leave such a great review. We're glad to hear Andy was able to provide you with a positive car buying experience and get you in the Kona you were looking for! Enjoy your new ride.

September 11, 2020

Great folks to do business with. I highly recommend purchasing all of your automobiles from them, regardless of make. They take the headache and car sales games out of equation and make the experience More

by sbfitness
Recommend Dealer
Yes
Employees Worked With
Ben French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Dean Team Hyundai responded

Thank you for your great review and your business! We're so glad to hear Ben was able to provide you with such a stress-free car buying experience. Enjoy your upgrade!

September 11, 2020

We had an amazing experience! The staff was so kind and helped us close our trade quickly! They were knowledgeable, patient, and worked with US to get the best deal possible for not only a sale price on th More

by Megan Selsor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thoman, Robert Miller
Sep 14, 2020 -

Dean Team Hyundai responded

Hi Megan! Thank you for your great review and your business. We're so glad to hear our team was able to provide you with a positive trade-in and car buying experience and that you're loving your new vehicle!

September 10, 2020

Five Stars for Andy Miller. I very much appreciated his warm and professional approach to the process without any hard sell. Love my new vehicle. More

by OldSchool
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2020 -

Dean Team Hyundai responded

Hi there! Thanks for your great review. We're glad to hear Andy was able to provide you with a warm and professional car buying experience and that you're loving your new vehicle! Thanks for choosing Dean Team!

September 09, 2020

Andy worked so hard for us. From the first phone call, you could tell he was honest and was the person we wanted to work with. I must have had 10 other dealers call me, but we stuck with Andy. The Palisad More

by Great Sales Person
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Miller
Sep 14, 2020 -

Dean Team Hyundai responded

Hi there! Thank you for your great review. We're so glad to hear Andy was able to provide you with a positive car buying experience and get you in the Palisade you were looking for. Enjoy your upgrade and thank you for choosing Dean Team Hyundai!

September 06, 2020

Everything about Dean Team is great. This is my second purchase of a car from them. I would recommend this place to family and friends. More

by RandyKerckhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Povis
Sep 08, 2020 -

Dean Team Hyundai responded

Hi Randy! Thank you for your review and your repeat business. We greatly appreciate your recommendation to family and friends. Enjoy your upgrade!

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