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Dean Team Hyundai
Ballwin, MO
2,916 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,916 reviews
July 11, 2021
Paul was great - he listened to what my family needed and worked to get us out as quickly as possible. I can’t recommend Paul enough! worked to get us out as quickly as possible. I can’t recommend Paul enough! More
by Chris
July 09, 2021
Paul and the Dean Team were really great- we didn't feel pushed into the decision to buy the car and Paul spent a lot of time with us letting us test drive, discuss decisions, and working on getting us a be pushed into the decision to buy the car and Paul spent a lot of time with us letting us test drive, discuss decisions, and working on getting us a better deal. We did reach out with a couple of questions after the purchase, which Paul responded to and attempted to help. Overall, out of several car buying experiences this was the best one we'd had. More
by Lori P
Employees Worked With
Paul Thoman
July 02, 2021
Great people and great cars!! Really excited for this next chapter in my life. Buy my first car is a great first step and you all made it easy. next chapter in my life. Buy my first car is a great first step and you all made it easy. More
by Josh Rudman
July 02, 2021
This is the second car we have purchased from Paul. He has always been very professional but not pushy in any way. We made at least three trips to the dealer before we made our purchase and he was very at has always been very professional but not pushy in any way. We made at least three trips to the dealer before we made our purchase and he was very attentive every visit. More
by Annette.baker9072
June 30, 2021
On Thursday June 25, I received a call from a call center sales person, who assured me that Dean would meet its own advertised price of $22,800 for a new 2021 silver Hyundai Ioniq Hybrid Blue currently in st sales person, who assured me that Dean would meet its own advertised price of $22,800 for a new 2021 silver Hyundai Ioniq Hybrid Blue currently in stock. He advised us to get into the showroom asap and close a deal with Scott Varnum. We set up an appointment with that inside sales person for 1:45 that day, to “test drive the vehicle while the service department goes over the trade-in to confirm its value.” We showed up right at 1:45. We were told there was no record of an appointment, and that Scott Varnum was with Volvo, not Hyundai sales. Torrey told us to come over to his desk to figure out who we were. He sat while we stood. We told him we wanted to buy the car for cash for the advertised price, and were there for the test drive and inspection. He told us the car was out on service loan. We asked how that could even be. He said any car can have up to 3,000 miles on it and still be sold as new. He added that a salesperson would have told us that. Nope. So no car to see, and nothing to negotiate. Torrey seemed uninterested, let alone friendly. We calmly said goodbye and walked away. We won’t be back More
by Mike
Employees Worked With
June 29, 2021
Weldon was very helpful and patient when selling the car to us. Had a quick family emergency on the phone but was willingly to try to get back to us. to us. Had a quick family emergency on the phone but was willingly to try to get back to us. More
by Edward
June 28, 2021
We purchased a used vehicle for our daughter this weekend. Our sales person was Andy Miller. He was wonderful during the whole process! I highly recommend asking for Andy if you are shopping at De weekend. Our sales person was Andy Miller. He was wonderful during the whole process! I highly recommend asking for Andy if you are shopping at Dean Team Hyundai. More
by J. Herrick
Employees Worked With
June 22, 2021
Highly unethical and completely incompetent as far as my dealings with them. Cost me money and time to take out a loan (at my bank) on a vehicle they could never sell, but didn't bother to tell me that unti dealings with them. Cost me money and time to take out a loan (at my bank) on a vehicle they could never sell, but didn't bother to tell me that until all the paperwork was done on my end. And we spoke for 4 days! And I am sure I will still be charged bank fees (from my bank) for them doing the paperwork for this non existent sale. And the vehicles that can't be sold (recalls, from 2 months ago) are still on their website and lot. Figure that one out! Buyer's Beware!! It's amateur hour at best at this dealership. More
by Disappointed
