Dean Team Hyundai
Ballwin, MO
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,884 reviews
I have bought multiple cars from various sales professionals over the years and Johnny Slaughter is by far the most honest, ethical and informative car salesman I have ever been involved with. He professionals over the years and Johnny Slaughter is by far the most honest, ethical and informative car salesman I have ever been involved with. He provided outstanding customer service and the necessary sales support for me to make a good decision with regard to my new 2012 White Hyundai Sonata! This gentlemen is managerial material and should be considered in the future for an advancement in the future. He takes pride in his job and is committed to ensuring that his customers leave feeling happy and secure with Hyundai's brand. I went to Chevrolet, Honda and Nissan prior to Hyundai and I knew that this dealership was the right one for me because of Mr. Slaughter's professionalism and knowledge of all aspects of Hyundai's automobiles!! Great job! This is the best car, best dealership and best salesman I have ever been to! Sincerely, Austin Schneit 2012 Honda Sonata Buyer More
Before starting this review, I would like to thank my cousin Rich Pisani and my niece Barbie Linton for their referral to the 'Dean Team Hyundai'. I was very reluctant about letting go of my 2002 Hyun cousin Rich Pisani and my niece Barbie Linton for their referral to the 'Dean Team Hyundai'. I was very reluctant about letting go of my 2002 Hyundai Santa Fe, because of the attachment I seem to form with my cars. My husband has been on me for 3 years about trading it in for a new car. After hearing the great experience my niece had with the 'Dean Team',convinced me(after 10 wonderful years with my 2002 Santa Fe), to look and see what they had to offer. My cousin Rich informed them when we would be coming in,and the night before our visit, we received an unexpected call from a nice gentleman named Eric Browning, letting us know that they would make our visit as pleasant as possible and were looking forward to meeting us. When we arrived, we were met by a Sales Rep.named John Slaughter. He went out of his way to make our visit as comfortable as possible. For hours, he did all he could to answer all the many questions we had, never making us feel rushed. He also showed patience,which we really appreciated A Mr. Tom Fascetta approached us and personally introduced himself and welcomed us,which was quite impressive since he was the General Manager of the'Dean Team'. He would come around periodically to check on us to see if everything was going to our satisfaction. He, along with John Slaughter made sure we were getting the best possible deals for the car we were trading in and also for the beautiful 2012 Hyundai Santa Fe we were purchasing. We also want to mention a Mr. Jeff Sanders, who help get us the best possible interest rate available. All in all, The whole 'Dean Team'are terrific group of people. They all were(in my estimation)extraordinary, which made the experience of buying a new car and reluctantly letting go of our 2002 Hyundai Santa Fe (Which again, was my baby)a pleasant experience,which a Mr. Eric Browning promised. Many, Many "Thanks" to the 'Dean Team'! Gratefully yours, Jim & Toni Fears More
All Service and Parts personnel have been great to work with. Especially Craig Wheeler and Tom the Sevice Manager. We bought a new 2010 Santa Fe and were so impressed with the deal and the quality of the with. Especially Craig Wheeler and Tom the Sevice Manager. We bought a new 2010 Santa Fe and were so impressed with the deal and the quality of the Service Department that we also bought a new 2011 Tucson a year later. The deal wasn't as good, but the Service and Parts have always been as good or better than we had with the Lexus RX300 and Lexus GS300 that we traded in on those Hyundais. More
To Whom it May Concern, Wow! What an amazing To Whom it May Concern, Wow! What an amazing experience the moment we drove onto the lot of Dean Team Hyundai! The sales team did not "attack" us To Whom it May Concern, Wow! What an amazing experience the moment we drove onto the lot of Dean Team Hyundai! The sales team did not "attack" us right out of the gate, but welcomed and allowed us time to shop as we knew what we wanted to look at without being bothered right away. In no way did we feel rushed. Johnny was knowledgeable and eager to answer any questions that were brought about and welcomed us to a test drive once we were ready. Since we did not have my 2003 Hyundai Sonata with us, my cousin, Rich Pisani, brought the car in the next day to discuss trading and help me negotiate since I was ultimately the one purchasing the car. Tom Fascetti introduced himself and together, Johnny and Tom made us feel like we were getting the best deal for my trade-in and for the price of the 2012 Sonata as we did a bit of research ahead of time so that we would have a ‘ball-park’ idea on what kind of price to expect. Once I came back to sign the paper work, Johnny had my new car spotless and was helpful in setting up the blue-link system which I was unfamiliar with. We felt Jeff Sanders was helpful and knowledgeable with the extended warranties and helped in making further decisions as needed. Johnny has even been in contact with me asking how I was getting used to all the bells and whistles that came with the new car. He encouraged me to call with questions should I have any regarding the car and blue link system. Everyone we encountered had a friendly smile and “hello” even if they were not working with us directly. I would highly recommend Dean Team Hyundai to friends and family as they made purchasing a new car hassle free and painless. They even understood when I was a bit teary eyed as they drove my 2003 Sonata to the back! Very well done, Dean Team! Kindest regards, Barbie K. Linton More
My wife and I wento to Dean's in our effort to visit all of the area dealers. We knew that we wanted a Hyundai, bur we did not feel ready to buy. As we spoke with Jeff Pingar, we became more and more co of the area dealers. We knew that we wanted a Hyundai, bur we did not feel ready to buy. As we spoke with Jeff Pingar, we became more and more comfortable that there was no need to look further. We upgraded to a leather interior and Tom, the sales manager, showed us a design that was very pleasing to us. Although he does this sort of thing every day, he seemed as excited as we with the color scheme selected. Upon pick-up, we had a minor problem with the after market moon roof. Jeff, Tom and others were on the lot tryng to help. Eventually, the installer was called, and came to the dealership within minutes. He called his technician, took the car to the shop and made the repair "on the spot." The collaboration between Dean and this provider was commendable and unusual. A couple of minor problems arose during the first two weeks of driving, and I found the service department to be just as pleasant and efficient. I highly recommend Dean's Hyundai. More
I was looking for a new car and went to the car show to narrow down my choices. I spoke with Scott Varnum of the Dean Team. Scott sent me a follow up email the next day. I scheduled a time to test drive narrow down my choices. I spoke with Scott Varnum of the Dean Team. Scott sent me a follow up email the next day. I scheduled a time to test drive the Elantra Touring and was very pleased with the team work at Dean. Scott introduced me to Tim Rahme who took me on the test drive. Tim is easy to talk with and he explained the car and options. After I left, I test drove my other option and decided the Elantra was what I wanted. While both cars met my criteria, the deciding factor for me was the experience at Dean. I was comfortable with dealing with Tim and the sales team. The only little pressure was with financial to purchase the protection plan. But all in all, I would go back to Dean for a future purchase and recommend them to anyone looking for a car. More
we stopped by the dean team and I was completly amazed at how this operation runs, it took for ever for someone to wait on me and my husband and several sales people walked past us and didnt even say hi or c how this operation runs, it took for ever for someone to wait on me and my husband and several sales people walked past us and didnt even say hi or can I help you. After we waited for about 15 minutes and no one helped us we left, it wasn't like they were busy or anything. I went and bought some where else where my businees seemed to be appreciated. I will never go back to the dean team again very bad customer service. More
We worked with Andy Miller in Feb, 2010 to purchase our new 2009 Tucson and have happily dealt with him since for routine maintenance appointments. He has been just great. Everybody at the Dean Team has new 2009 Tucson and have happily dealt with him since for routine maintenance appointments. He has been just great. Everybody at the Dean Team has been ever so friendly and easy to work with. I have been accustomed to dealers and car mechanics who have treated me patronizingly, presume that I know nothing about cars, and want to work only with my husband. Neither Andy nor anyone else at the Dean Team has been like that at all. We can, and have, recommended Andy and the Dean Team wholeheartedly! Thanks guys for making dealing with card dealership and mechanics easy and pleasant! More
My salesman Anthony was an attentive, low-pressure, friendly guy to work with. He made an extra effort to get me an acceptable price on my trade along with the new car price that I needed to get to th friendly guy to work with. He made an extra effort to get me an acceptable price on my trade along with the new car price that I needed to get to the payment that I desired. I would recommend him, along with any of the other friendly and helpful salesman in the dealership, to others for a "better than expected" car-buying experience. More
We came to Dean Team for the price of the vehicle, it was by far the cheapest that we were able to find. The sales team was the friendliest and most informative that we had dealt with. I would recommend th by far the cheapest that we were able to find. The sales team was the friendliest and most informative that we had dealt with. I would recommend this dealership and the sales staff to anyone that is looking for a new vehicle. More