Dean Team Hyundai

This dealership sold me a lemon! Within 50 days of my pre-own car purchase, I had several major issues wrong with my car. My car broke down more than 10 times within those 50 days I had it and when I cal pre-own car purchase, I had several major issues wrong with my car. My car broke down more than 10 times within those 50 days I had it and when I called the dealership they would not help me. My warranty I bought from them doesn't go into effect until 90 days from purchase so I'm stuck with the piece of crap they sold me. Never again and I will tell others not to trust this dealership. This was my first car purchase and I got screwed! More

We went to Dean Team 5 years ago after searching many dealers and makes for a new car--most were not willing to work with us and give us a decent trade in or a good price on a new car. We were trading i dealers and makes for a new car--most were not willing to work with us and give us a decent trade in or a good price on a new car. We were trading in an '02 Chrysler 300M. Andy Miller met us in the parking lot and we told him what we were looking for--basically something that would be able to get us to and from work in the winter and haul our pets to the vet. And we didn't want to lose too much luxury from what we had. Andy picked out an '07 Hyundai Tucscon and worked with us to get the deal we needed. In 2010, we decided to upgrade and went back and purchased a '10 Hyundai Sante Fe. This past week, August 7, 2012, we realized we needed a second car and economy would be a factor--so we purchased a '13 Hyundai Accent after looking at used cars. The deal on a new car was too good to pass up and for a few dollars more a month, we got a car with 10 year/100,000 mile warranty and we get 42 miles to the gallon. Then, Saturday, August 11th, we decided to trade the Sante Fe (which we really loved) for another car and one that would get great gas mileage--Andy showed us a '12 Sonata Hybrid and worked with us to get a lease on a really nice black one!! We have gone to Andy all four times for cars and can't imagine not buying from him. He works hard to get us the best deal and really seems to have a great sense of what people need and want. Thanks, Andy!! Jeff Sanders has been our finance person on the last few purchases and has done an awesome job!! More

I have bought both used and new cars over 30 years and Joe Strange was the best car salesman that I have ever worked with - he was friendly, service minded, knew the product and did everything possible to Joe Strange was the best car salesman that I have ever worked with - he was friendly, service minded, knew the product and did everything possible to make my visit a good event. He did not press for a decision but was ready to move quickly when I made the decision. He made it a pleasant experience. More

Awesome deal! Very pleased with the price we got! I highly recommend this dealership because of the great staff and great car selection. Their honesty was what drew us in to purchase our used car. They highly recommend this dealership because of the great staff and great car selection. Their honesty was what drew us in to purchase our used car. They allow for a lot of wiggle room and pencil punishing on used car prices. Definetly should stop by the Dean Team if you are looking for a new or used car! More

This is the third vehicle I have bought from Dean Team in about 15 months. As always all I had to do was call the dealership and Scott and Darryl started finding the car I wanted and working on my deal righ about 15 months. As always all I had to do was call the dealership and Scott and Darryl started finding the car I wanted and working on my deal right away. Not only are they very friendly people that are easy to talk to and approach with questions but they make it their goal to make sure you get the best deal possible. Whether looking for new or used I would recommend Dean Team Hyundai to anyone and know they are getting the best deal around. More

The Dean Team was very pleasant to deal with. They went out of their way to get the car we wanted and explained everything thoroughly. It was delightful experience. out of their way to get the car we wanted and explained everything thoroughly. It was delightful experience. More

I first contacted Dean Team Hyundai over the phone and was paired with Chris Elliott for an appointment. When I finally made my visit to the dealership I was immediately greeted by Johnny Slaughter while was paired with Chris Elliott for an appointment. When I finally made my visit to the dealership I was immediately greeted by Johnny Slaughter while stepping out of my rental car, and introduced to Chris. All of the sales associates were friendly and attentive. I was offered beverages and snacks during my visit. I was treated patiently while choosing vehicles and finance options. My test drives were on a great route to fully experience the capabilities of each car. Chris was well-trained and knowledgeable of the vehicles' performance and features. He helped match me with the best car for my personility, style and price range. I'm a proud owner of a new 2013 veloster turbo (fully loaded)! I absolutely loved my experience at Dean Team Hyundai. It was the most satisfying car purchase experience ever! I already have friends telling their friends and it hasn't been 24 hours yet! More

I went to Dean Team on a referral from a friend who had already negotiated an amazing price for me on a brand new Sonata. I went in to pick up the car and everyone was very friendly, happy, amazing. Sadl already negotiated an amazing price for me on a brand new Sonata. I went in to pick up the car and everyone was very friendly, happy, amazing. Sadly, the service ended the second I drove off the lot with my new car. About 3 days later, I noticed a charge of $600 to my Visa for the Blue Link service that was supposed to be free for 6 months - they told me if I renewed with a credit card I would get 12 months free instead of 6, so I gave them my card. But WHY would they charge me immediately?? I called and the sales person told me to call Blue Link, that he couldn't fix that. Spoke with a manager who did get my money refunded right away. A few days later, the radio/audio stopped working, just would not turn on at all. I again called the dealer and spoke with Mike, my sales rep, who told me that he couldn't help me, I should take it in to be serviced. NOT convenient, the dealer is 45 minutes from my home! I did stop at Mungenast Hyundai which is very close to my home and they fixed the issue immediately. Last, the final straw, I noticed a ding in my paint about 3 weeks after purchase. I paid extra for all sorts of warranties, one was a special Xilon (sp?) coating on the paint to prevent stains/chips/etc. So I called to see if I could bring the car in to buff and recoat the trunk. I was on the phone for 45 minutes and had to speak with 5 different people before Eric finally agreed to let me come in so he could fix it. Why in the world is it so hard to get service?? Overall, I feel that they were very nice when they were trying to sell me something, but once they had my money they could care less. The staff at Mungenast has been exceptional even though I did not purchase from them, and I can guarantee that my next purchase and any others for my family will be from Mungenast. More

I recently bought a used car at Dean Team Hyundai, and it was my first car purchase that wasn't private party, so I was nervous about having to deal with salesmen. Johnny Slaughter was the gentleman helping was my first car purchase that wasn't private party, so I was nervous about having to deal with salesmen. Johnny Slaughter was the gentleman helping me out. He was very friendly and helpful. My experience at the dealership was much less nerve-racking than I imagined it would be. I would definitely recommend going Dean Team Hyundai, and ask for Johnny. More

Annie was absolutely great. She was friendly, informative, and incredibly helpful with getting my car repaired. If not for her, I wouldn't have known the extent of the problems I was dealing with informative, and incredibly helpful with getting my car repaired. If not for her, I wouldn't have known the extent of the problems I was dealing with my car. When I initially brought my car in to be looked at to see if they could tell what was wrong (from my vantage point the rear bumper was sticking out and might have needed to be re-aligned). Annie pointed out that not only was there a problem with the bumper, but my recently purchased used car also had a cracked up (internally) tail light that could be pulled out rather easily by hand and if I didn't get the car fixed soon, it could hit a sharp bump and fall out as it was basically hanging on by 1 wire. I am extremely grateful for her professionalism, care, and all the work she and her staff put into getting my car fixed. I will definitely recommend anyone to use Dean Team Hyundai for service as well as their very nice selection of vehicles. More