Dean Team Hyundai

I live in southern Illinois and had previously bought two other Hyundai's from dealerships in Illinois. I had called Anthony on Friday and then drove to the west side of St. Louis on Sat. December 1st and bo other Hyundai's from dealerships in Illinois. I had called Anthony on Friday and then drove to the west side of St. Louis on Sat. December 1st and bought a 2013 Genesis Coupe from him. Anthony was everything you would want in a salesman, he was polite, not pushy, and very customer focused. I couldn't have asked for a better experience. The extra miles that I drove to buy this car (I drove right by a Hyundai dealership in Illinois on my way) was well worth it and I will be calling Anthony when I decide to buy another vehicle. He knew that I didn't want to talk about payments, but instead wanted to know what the dealership had to have for their car and what they were willing to give me for mine. I do not like it when the first words out of a salesman's mouth is "what do you need your payment's to be". Anthony was the complete opposite of this kind of salesman, he understood that my time was important and that I had drove quite a ways to get there. He met us outside the dealership as soon as my wife and I pulled up and that set the tone for the whole visit. For those people looking to buy a Hyundai and don't like pushy salesman, I recommend that they call this dealership and ask for Anthony. More

Over the pass 5 years I've been fortunate to have dealt with Craig Wheller the majority of the times. Craig is a pleasure to deal with and, as such, an asset to the Service Department. with Craig Wheller the majority of the times. Craig is a pleasure to deal with and, as such, an asset to the Service Department. More

My lease was up and I had to decide whether to lease another car or whether I should buy. I'm a busy executive so did not have time to come to the dealership and waste time shopping. Since my prior 2 c another car or whether I should buy. I'm a busy executive so did not have time to come to the dealership and waste time shopping. Since my prior 2 cars were Hyundai's from The Dean Team, I knew what car I wanted. I asked Anthony to find the car I was currently looking for and to let me know, via email, when he had it. We did our entire negotiation via email, which saved me a lot of time and helped me make the decision as to leasing or buying. I got the car I wanted, at a very good price, with the whole negotiayion handled in a very professional manner. I praised Anthony for listening to my request to communicate electronically. If he would have called me and tried to push me or "sell" me, he would have lost my business. He did a great job of understanding his customer...me! More

Buying our new Hyundai Elantra GT from Andy Miller was a terrific experience. He is courteous, knows his cars, is very responsive to questions, makes it obvious that the Dean Team is interested in building terrific experience. He is courteous, knows his cars, is very responsive to questions, makes it obvious that the Dean Team is interested in building repeat business. In short, he made an experience that can be painful into one that was quite enjoyable. More

Andy Miller went ABOVE and BEYOND in Customer Service. He was recommended by a co-worker, and was just wonderful throughout the entire process. My Mom wanted to purchase a vehicle for my daughter and due to was recommended by a co-worker, and was just wonderful throughout the entire process. My Mom wanted to purchase a vehicle for my daughter and due to her health, it's really hard for my Mom to get out of the house, let alone to do a huge venture like purchasing a car. From the moment we walked in, Andy assisted us to a table where we discussed the car my Mom was interested in purchasing. From there, he got the car for us to test-drive, then was wonderful during the entire purchasing process. He was so patient with explaining everything and we left with no questions. He also emphasized that if my daughter had any questions, she was welcome to come see him and he would go over anything with her. I would, without a doubt, HIGHLY recommend the Dean Team, and Andy Miller, to anyone who was interested in purchasing a car. More

Johnny made the experience of buying a car as pain free as I think possible. Every effort made to meet make the deal. Nice smile! as I think possible. Every effort made to meet make the deal. Nice smile! More

With this being the first time I was nervous about the whole process. The sales representative was very helpful, he answered all of my questions and gave time for me to discuss with my parents. I was pl whole process. The sales representative was very helpful, he answered all of my questions and gave time for me to discuss with my parents. I was pleased with the offers made, and there was never any pressure to buy. Customer service was top of the line, drinks were offered, facility was nice and clean, and I was even allowed to print my pay check stubs from the dealership. I would definitely recommend the Dean Team to family and friends who are looking to purchase a car! Thanks so much for your help JOHNNY!!! More

Walked in off the street to look for a 2012 Hyundai Sonata (New). They had a few to choose from but none were of the GLS models. Jeff Nowak mentioned the had some good deals on the 2013 Sonata GLS as Sonata (New). They had a few to choose from but none were of the GLS models. Jeff Nowak mentioned the had some good deals on the 2013 Sonata GLS as well. I stated that I was interested and he gave me several colors to look at and I told him the price I was willing to pay for a NEW car all in. He went to his sales manager and came back at a price that was $298 over what I was asking. After discussing more and asking to stay firm they came back that they could not come in lower as it was the best they could do. I went with the car at the price as it was only $798 more than I tried to buy a NEW 2012 Hyundai (w/ 7,600) Sonata GLS from a competiter who said...."We can't loose money on the car" when their price was $1,700 more than Dean Team's Huyndai price on a 2013 NEW Sonata. I appreciate them being up front and responding to my offer instead of leading me on like their competitor tried to do. They are awesome and will probably drive up to STL to buy from them again one day. Well worth a 2 Hour drive to get a Great car at an AWESOME PRICE. More

DEALING WITH ANDY WAS A PLEASURE . WE ALL KNOW WHAT DEALING WITH ANDY WAS A PLEASURE . WE ALL KNOW WHAT THE FEELING WAS LIKE WHEN IT CAME TIME TO PURCHASE A NEW CAR . FEARING THE HASSLE AND THE PRES DEALING WITH ANDY WAS A PLEASURE . WE ALL KNOW WHAT THE FEELING WAS LIKE WHEN IT CAME TIME TO PURCHASE A NEW CAR . FEARING THE HASSLE AND THE PRESSURE THAT COMES WITH IT . AFTER ALL WAS SAID AND DONE, YOU MIGHT FEEL LIKE YOU WERE PUSHED IN A DIRECTION NOT IN YOUR FAVOR . THAT FEELING "IS" IN THE PAST, AFTER DEALING WITH ANDY AND THE DEAN TEAM. I WAS OFFERED NOT ONLY TO TAKE A TEST DRIVE IN THE AZERA THAT I WAS INTERESTED IN , BUT ALSO TO TAKE IT HOME OVER NIGHT SO THAT I WOULD BE ABLE TO CHECK THE CAR OUT TO THE MAX. THIS WAS VERY HELPFUL IN MAKING A DECISION. AFTER ANDY EXPLAINED THE "AFTER SALES SERVICE" AND ALWAYS HAVING THE OPPORTUNITY TO CALL HIM ANYTIME IN THE FUTURE WITH QUESTIONS ABOUT THE CAR AND FEELING THAT I WAS OFFERED A FAIR PRICE . I KNEW IT WAS TIME TO SIGN OFF ON THE DEAL . THANKS AGAIN ANDY ! More

Johnny Slaughter made my car buying experince a smooth and unforgetabale purchase. He was calm,unpressuring,knowledgable,and friendly. I am recommending all my friends and relatives. and unforgetabale purchase. He was calm,unpressuring,knowledgable,and friendly. I am recommending all my friends and relatives. More