Dean Team Hyundai

Most excellent experience ever I've had 6 Hyundai's and it's because of the sales team led by Tom Fascetti. Service has been excellent as well. Dealer team is very responsive to our I've had 6 Hyundai's and it's because of the sales team led by Tom Fascetti. Service has been excellent as well. Dealer team is very responsive to our needs. Great job by everyone! More

Sales great but Finance not The sales department was super in particular, Andy Miller, but the finance department was not. They used evasive sales pitches, misinformation and agg The sales department was super in particular, Andy Miller, but the finance department was not. They used evasive sales pitches, misinformation and aggressive behavior to meet their individual goals. The worst was Richard Miller, who was combative to me on the phone and refused to accept my decision to cancel my extended warranty. At closing, he gave me misinformation about my manufacturer warranty, and I was not provided with a copy of the extended warranty at signing, In addition, he totally mislead me about the etching process. Scott Varnum covered for Richard when I told him that according to Richard my 2016 vehicle only had a 3 year warranty. Scott said that was for 2015 vehicles which I don't believe is true. This department ruined what was otherwise an enjoyable experience. Hopefully, you can help make the buying process clearer and more professional to the public. More

Long waiting, confusion, There was some confusion as to the motor I wanted and also when I refused the extended warranty I felt very very uncomfortable. I spent hours at this There was some confusion as to the motor I wanted and also when I refused the extended warranty I felt very very uncomfortable. I spent hours at this dealership... way too long .... More

Excellent Car Buying Experience We picked up our new 2015 Hyundai Genesis last Friday. Paul Thoman was our salesman, and he did a superb job of presenting the car, taking us through We picked up our new 2015 Hyundai Genesis last Friday. Paul Thoman was our salesman, and he did a superb job of presenting the car, taking us through the buying process, and answering (or getting answers to) all our questions. Adam and Richard in finance and Justin, who explained the electronics of the car, were extremely helpful. Everyone at Dean Team was pleasant and professional. All considered, it was an excellent car buying experience. More

Best Salesman Ever From the moment I stepped onto the lot, Ben French greeted me and talked to me and met all my expectations about what a car salesman should be. If I From the moment I stepped onto the lot, Ben French greeted me and talked to me and met all my expectations about what a car salesman should be. If I had a car dealership, I would certainly try and steal Ben away from you. He gives outstanding service and lets you know every step of the sales process where you are. More

Salesman was friendly and helpful Dealership was very fair on my trade-in and made me feel like a valued customer. This was my first time as a Dean Team customer, and I would return in Dealership was very fair on my trade-in and made me feel like a valued customer. This was my first time as a Dean Team customer, and I would return in the future if possible. More

Superior Service Justin Flynn knows his automobiles. Clear, concise, and direct. Justin had the good answers. Easy to work with, polite and caring, as well. Much appre Justin Flynn knows his automobiles. Clear, concise, and direct. Justin had the good answers. Easy to work with, polite and caring, as well. Much appreciated. More

Got exactly what I was looking for Had been searching around looking at various types of vehicles. Drove into the dealership on a whim as I hadn't thoroughly researched Hyundai, and re Had been searching around looking at various types of vehicles. Drove into the dealership on a whim as I hadn't thoroughly researched Hyundai, and really not even considered buying a Hyundai. After looking at crossovers and not being happy with any of them, I went back to sedans and the blue one on the showroom floor was beautiful. I was adamant that my new car be blue and since they had issues getting one from another dealer, they sold us the one on the showroom floor. It has all the "bells and whistles" I wanted in my next vehicle and some that I hadn't anticipated having. They worked with us on financing and we had a great overall experience. More

Buying Experience I buy a new car approximately every 2 years. I am now 70 years old and this means I have bought a lot of new cars. My experience with Dean Team Hyun I buy a new car approximately every 2 years. I am now 70 years old and this means I have bought a lot of new cars. My experience with Dean Team Hyundai was one of the best experiences I have had in purchasing a new car compared to all of the other ones I have had in the past. Ben French exceeded my expectations in every catagory that I judge a dealership. From the minute I drove on the lot, I didn't have to go looking for a salersperson. He found me. He answered all my questions in a professional manner. He spent time with me and showed me the full line of your products until I was happy with my decision of purchasing an automobile If I owned a car dealership, I would do everything in my power in trying to take Ben away from you!!! More

Excellent buying experience The Dealership and my sales person, Andy Miller, were both outstanding. In finance Scott Varnum was great and had me out in no time. Just a really goo The Dealership and my sales person, Andy Miller, were both outstanding. In finance Scott Varnum was great and had me out in no time. Just a really good experience overall! More