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Dean Team Hyundai
Ballwin, MO
2,980 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,980 reviews
January 29, 2016
justin at dean team was great! Justin picked out my dream car for me after telling him over the phone what I was looking for!! Great experience, will definitely be going back! Justin picked out my dream car for me after telling him over the phone what I was looking for!! Great experience, will definitely be going back! More
by TamaraStephens38
Employees Worked With
Justin (JJ) Robinson
January 28, 2016
Sleazy sales tactics If you come here be prepared for the following: To waste hours of your time To be lied to To be given paperwork with actual sales prices dif If you come here be prepared for the following: To waste hours of your time To be lied to To be given paperwork with actual sales prices different on each sheet To be given information overload so you don't know what you are actually paying for and lots of paperwork, all with different information. To agree on a price verbally and then have that price shown on paperwork with so much funny math that you really don't realize what you are really paying until you've had time to go home and review it without someone breathing down your back and pushing you to sign. To be looked straight faced into your eyes by Tom Fascetti and have him lie to you. He will try to convince you that what you paid for the car is not the same as what you actually paid or what is actually shown on the convaluted paperwork To not have your phone calls returned by the finance dept or Tom Fascetti. To have them ruin what should be a fun experience, getting a new car isn't something people do everyday and they ruined it for me. It has taken away from my enjoyment of the car too. To be treated with high pressure and looked down upon by the finance dept. Just save yourself the headache and buy your car elsewhere. I will never ever buy a car from them again. Plenty of other places to get a Hyundai, do not waste your time here. More
by Hatedeanteam
January 25, 2016
Easy decision Darryl was very good at explaining features & options, and steering us toward the model that would be best for our wants & needs. He answered all our Darryl was very good at explaining features & options, and steering us toward the model that would be best for our wants & needs. He answered all our questions & is still answering them, since the new Santa Fe is so loaded with computerized features that our 12 yr. old Santa Fe never had. He's a super nice guy & really seems to care about his customers. Our son has already talked to him about purchasing a new Santa Fe too! More
by hyundai
Employees Worked With
Tom Fascetti, Richard Martin, Darryl Varnum
January 24, 2016
Pleasant experience I wanted a truck but not $600 payments. My wife wanted a car with good gas mileage. We checked about 20 websites, 7 different dealerships, and test dr I wanted a truck but not $600 payments. My wife wanted a car with good gas mileage. We checked about 20 websites, 7 different dealerships, and test drove 6 different vehicles. We finally agreed that the Hyundai Tucson was the one for us. Thanks to Mark, Darryl, and Scott for working with us! More
by Wambo
Employees Worked With
Scott Varnum, Darryl Varnum, Mark Durham
January 22, 2016
Repeat customer Purchased my 2012 Sonata from the Dean Team & had an awesome experience then...couldn't/wouldn't think of any other dealership to work with!! No hassl Purchased my 2012 Sonata from the Dean Team & had an awesome experience then...couldn't/wouldn't think of any other dealership to work with!! No hassle buying experience & everyone is always professional. JJ is the BEST!!!! More
by NeuroRN15
Employees Worked With
Scott Varnum, Justin (JJ) Robinson
January 20, 2016
Excellent service Greg worked with me to determine the best solution for my situation. I was very surprised and pleased with how it all worked out. Thank you Greg! Greg worked with me to determine the best solution for my situation. I was very surprised and pleased with how it all worked out. Thank you Greg! More
by STACYPRICE0214
Verified CustomerEmployees Worked With
Greg Glockengieser
January 19, 2016
My service experiance I bought two cars here ,Andy Miller was great, worked hard to get the deal done and friendly thru the whole process. I just got my car serviced here, I bought two cars here ,Andy Miller was great, worked hard to get the deal done and friendly thru the whole process. I just got my car serviced here, 3 recalls and a transmission problem, all taken care of very quickly, and under warranty. Sean Behymer explained everything very clearly and was very friendly .Got me in and out of the shop with absolutely no problems and quickly too. I would totally recommend purchasing and getting a car serviced at this dealership. More
by happy camper
Employees Worked With
Sean Behymer
January 19, 2016
Excellent Financial Support Scott Varnum is the Business Manager for Dean Team Hyundai. He lent valuable expertise in providing a sound, reliable financial approach to the car f Scott Varnum is the Business Manager for Dean Team Hyundai. He lent valuable expertise in providing a sound, reliable financial approach to the car financing process. He was thoughtful in responding to my questions. He exercised his professional discretion to verify all the facts and that is an important step in all financial analyses. Scott demonstrated himself as a caring individual who was able to balance the important need for caring about the individual(s) as well as the financial transaction. If you want to consider all aspects of financing an auto purchase, inviting Mr. Varnum to think with you is a great way to reflect upon the major purchase of a car. As he said, "buying a car is second only to buying a home. This is a major decision." More
by GentleLady
Employees Worked With
Scott Varnum, Greg Glockengieser
January 18, 2016
Hassle-free, Great buying experience! Best car buying experience. Made an appointment with Andy after finding a car online. Went in for a test drive, came back a few hours later with my Best car buying experience. Made an appointment with Andy after finding a car online. Went in for a test drive, came back a few hours later with my husband to sign the paperwork. Andy worked with us in order to give us the best deal. No games, just fair deals and nice people. More
by sophie&rufus
Employees Worked With
January 15, 2016
Previously worked at Dean Team Hyundai I have worked for Dean Team Hyundai as a Car Porter and can say that Dean Team salesmen make sure that customers make informed choice without being p I have worked for Dean Team Hyundai as a Car Porter and can say that Dean Team salesmen make sure that customers make informed choice without being pressured. Also, good people overall to be around. More
by Alex
Employees Worked With
Other Employees :
Scott Varnum, Tom Fascetti, Paul Thoman, Adam Novik, Richard Martin, Darryl Varnum, Justin Flynn, Mark Durham, Bryan Wiltfong, Reed Raleigh, Rich Pfuhl
