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Dean Team Hyundai
Ballwin, MO
2,935 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs.
Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,935 reviews
February 09, 2016
Could not have been easier - very satisfied Have never purchased a used car and was not quite sure what to expect. The staff could not have been more accommodating or helpful throughout the pro Have never purchased a used car and was not quite sure what to expect. The staff could not have been more accommodating or helpful throughout the process and were great to deal with from the moment I walked into the dealership. More
by Hannon72
Employees Worked With
Tom Fascetti, Richard Martin, Reed Raleigh
February 07, 2016
Made it easy. Great customer service. The prices are great. The employees are knowledgeable and personable. I got a nicer car than I expected to get for the price I Great customer service. The prices are great. The employees are knowledgeable and personable. I got a nicer car than I expected to get for the price I could afford. More
by Tim
February 03, 2016
Very satisfied I went to dean team very skeptical about getting the deal i wanted. My salesman Richard Pfuhl has been in the bussiness a long time and knows his job I went to dean team very skeptical about getting the deal i wanted. My salesman Richard Pfuhl has been in the bussiness a long time and knows his job. He was very respecful and courteous, and really went to bat for me with the management who was also great to work with. The following day I went to buy one tire for the vehicle I bought and was 8nformed I would have to buy 3 due to it being 4 wd and the tires were mismatched. I contacted Rich and he again stepped up to management and they agreed to pay half of the tire cost. This is what i call service after the sale. GREAT JOB DEAN TEAM. THANK YOU More
by m6ste21
Employees Worked With
Scott Varnum, Tom Fascetti, Rich Pfuhl
January 31, 2016
Amazing customer service My sales person was Greg Glockengiesen and my financing process was with Scott Varnum. They were both very professional, knowledgeable, patient and wi My sales person was Greg Glockengiesen and my financing process was with Scott Varnum. They were both very professional, knowledgeable, patient and willing to deal to get to where I needed to be. I will definitely recommend anybody I know is buying a vehicle to go to dean team and talk to them. 5 stars all the way! More
by Montserrat Toledo
Employees Worked With
Scott Varnum, Greg Glockengieser
January 30, 2016
Fast and Friendly I had a wonderful experience buying my car from Reed. No pressure, totally understanding, and made me feel comfortable. Car buying is not easy but Ree I had a wonderful experience buying my car from Reed. No pressure, totally understanding, and made me feel comfortable. Car buying is not easy but Reed made it fast and friendly. Thanks! More
by AK_MO
Employees Worked With
Scott Varnum, Reed Raleigh
January 29, 2016
justin at dean team was great! Justin picked out my dream car for me after telling him over the phone what I was looking for!! Great experience, will definitely be going back! Justin picked out my dream car for me after telling him over the phone what I was looking for!! Great experience, will definitely be going back! More
by TamaraStephens38
Employees Worked With
Justin (JJ) Robinson
January 28, 2016
Sleazy sales tactics If you come here be prepared for the following: To waste hours of your time To be lied to To be given paperwork with actual sales prices dif If you come here be prepared for the following: To waste hours of your time To be lied to To be given paperwork with actual sales prices different on each sheet To be given information overload so you don't know what you are actually paying for and lots of paperwork, all with different information. To agree on a price verbally and then have that price shown on paperwork with so much funny math that you really don't realize what you are really paying until you've had time to go home and review it without someone breathing down your back and pushing you to sign. To be looked straight faced into your eyes by Tom Fascetti and have him lie to you. He will try to convince you that what you paid for the car is not the same as what you actually paid or what is actually shown on the convaluted paperwork To not have your phone calls returned by the finance dept or Tom Fascetti. To have them ruin what should be a fun experience, getting a new car isn't something people do everyday and they ruined it for me. It has taken away from my enjoyment of the car too. To be treated with high pressure and looked down upon by the finance dept. Just save yourself the headache and buy your car elsewhere. I will never ever buy a car from them again. Plenty of other places to get a Hyundai, do not waste your time here. More
by Hatedeanteam
January 25, 2016
Easy decision Darryl was very good at explaining features & options, and steering us toward the model that would be best for our wants & needs. He answered all our Darryl was very good at explaining features & options, and steering us toward the model that would be best for our wants & needs. He answered all our questions & is still answering them, since the new Santa Fe is so loaded with computerized features that our 12 yr. old Santa Fe never had. He's a super nice guy & really seems to care about his customers. Our son has already talked to him about purchasing a new Santa Fe too! More
by hyundai
Employees Worked With
Tom Fascetti, Richard Martin, Darryl Varnum
January 24, 2016
Pleasant experience I wanted a truck but not $600 payments. My wife wanted a car with good gas mileage. We checked about 20 websites, 7 different dealerships, and test dr I wanted a truck but not $600 payments. My wife wanted a car with good gas mileage. We checked about 20 websites, 7 different dealerships, and test drove 6 different vehicles. We finally agreed that the Hyundai Tucson was the one for us. Thanks to Mark, Darryl, and Scott for working with us! More
by Wambo
Employees Worked With
Scott Varnum, Darryl Varnum, Mark Durham
January 22, 2016
Repeat customer Purchased my 2012 Sonata from the Dean Team & had an awesome experience then...couldn't/wouldn't think of any other dealership to work with!! No hassl Purchased my 2012 Sonata from the Dean Team & had an awesome experience then...couldn't/wouldn't think of any other dealership to work with!! No hassle buying experience & everyone is always professional. JJ is the BEST!!!! More
by NeuroRN15
Employees Worked With
Scott Varnum, Justin (JJ) Robinson
