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Dean Team Hyundai

Ballwin, MO

4.9
2,884 Reviews
At Dean Team Hyundai, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Hyundai Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Hyundai team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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14754 Manchester Road

Ballwin, MO

63011

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Showing 2,884 reviews

January 10, 2017

Awesome Customer Service! My experience with Dean Team Hyundai has been excellent! This was my first time buying a car and having to take out a loan for it. Ben and Adam made i More

by Erichancock6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Novik
January 10, 2017

Good business Found me the right car at a good price. Still awaiting for more paperwork but let me drive off the lot with it and come back next week. I'm really sat More

by Luke Taylor
Recommend Dealer
Yes
Employees Worked With
Justin Flynn
January 09, 2017

Justin was great to work with, Forthright and honest. I was looking for a used Prius and found this one on-line. Went to dealer and met Justin, test drove the car. It was late so I schedule an appointment More

by Prius buyer, Ted 123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Flynn
January 01, 2017

Purchased new vehicle The employees all talked about being on 'The Dean Team" and were very proud of where they worked. That made an impression on me that I could expect More

by SLK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fascetti, Richard Martin, Darryl Varnum, Stan Wallace
January 01, 2017

Outstanding service+Excellent experience Andy Miller and Tom Fascetti exceeded my expectations today. I had a few concerns about a previous purchase and they surpassed any doubts that I may h More

by Upsidedown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fascetti, Richard Martin
December 31, 2016

2017 Elantra is exceeding my expectations Over-the-top satisfaction with my purchase experience and the 2017 Elantra. Most comfortable seat I've had in a vehicle, regardless of make, most rece More

by dale7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Thoman
December 31, 2016

Awesome experience. Second time visiting this dealership. Justin and Tim were very professional and I will recommend them to friends and family. A good assortment of bo More

by mattman77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Riley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Martin, Justin Flynn
December 29, 2016

Excellent experience After a bad experience with a local Tulsa dealer, I found exactly the G90 I was looking for at Dean Team in Ballwin, MO. Within a short amount of time More

by russray.vp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Adam Novik
December 29, 2016

Love this dealership!!!! There is NOT enough Stars to rate this dealership!!! Tom and Frank came thru with what they promised and help me get into a 2017 Sonata, I won't go an More

by sarah kendrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Povis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Fascetti, Adam Novik
December 27, 2016

Run, don't walk! I have been car shopping in the West County area for 20+ years, and in this year alone, purchased 2, and went shopping tonight for a third. Earlier t More

by My Honest Opinion
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Fascetti
Dec 27, 2016 -

Dean Team Hyundai responded

Jessica, first of all I want to apologize if you think I was negative or condescending towards you and your son, when I came over to sit down and speak to you both, you kept mentioning your sons credit situation and I told you that the dealership does not approve or deny anyones credit that we need to submit it over to the banks and you said your daughter would co-sign for him and I said fine. then we went over pricing you saw on other dealerships web sites and I explained how they include rebates you would not qualify for, you said I understand! then you told me that other dealerships did a soft pull of your sons credit and the fleet manager said he would be able to get your son approved again only banks can do that and you agreed, you then said that you were hungry and wanted to leave so my last statement was lets get back together when your not hungry and we have all party's here so we can get your son into a new car. Jessica if I offended you in any way I am sorry as you can see we are highly recommended dealerrater dealer and would still love to try to get your son a new car. If you would like to talk more about it feel free to call us, Tom Fascetti

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