Dean Team Hyundai

Great people Andy, Tom, Tim, and Richard are an amazing team. The service department does a great job at looking out for your vehicle safety. Second car bought at Andy, Tom, Tim, and Richard are an amazing team. The service department does a great job at looking out for your vehicle safety. Second car bought at Dean Team Hyundai. More

Love my new Elantra Rich was very helpful in helping me find the right car for my needs and wants. He worked very hard to make it all work out for me. Greatly appreciated Rich was very helpful in helping me find the right car for my needs and wants. He worked very hard to make it all work out for me. Greatly appreciated. More

Easy and Pleasent Went in to Dean Team Hyundai to see my friend Frank who always has a solution to a problem. my problem was that i hit a deer with my car and ended up Went in to Dean Team Hyundai to see my friend Frank who always has a solution to a problem. my problem was that i hit a deer with my car and ended up totallying it. Luckily with the support of my friends and family i was able to look at my needs to find a car suitable for my needs. i found that car at Dean Team Hyundai, but it wouldn't have been a good experience with out Frank Povis being flexible and understanding. Wouldnt go anywhere else to get help with finding the right car for me. More

Great Experience From Ben to others I met while there it was an enjoyable and pleasant visit. No pressure, felt they had my interest in mind and did what they could t From Ben to others I met while there it was an enjoyable and pleasant visit. No pressure, felt they had my interest in mind and did what they could to get me in the vehicle at the best rates and cost possible on their end. More

Friendly staff Justin Flynn was easy to work with and very helpful in finding the car that fit our needs. He located vehicles at other dealerships that he thought we Justin Flynn was easy to work with and very helpful in finding the car that fit our needs. He located vehicles at other dealerships that he thought we would be interested in purchasing. He was very laid back and helped feel comfortable in our decision. When we went to the business manger, Richard, the paperwork went quick and he explained all of it in detail. Richard answered all our question. All of the staff at Dean Team Hyundai are very friendly. We highly recommend this dealership for your auto buying needs. More

Returning Customer A returning customer but worked with Frank Povis this time. He provided a ton of information and was happy to help! I'm now leasing a 2017 Elantra and A returning customer but worked with Frank Povis this time. He provided a ton of information and was happy to help! I'm now leasing a 2017 Elantra and LOVE IT!!! More

Dean Team Survey The salesman, Darryl, was very friendly and knowledgeable of the product. I can't remember his name, but the finance guy was GREAT. I have no motivati The salesman, Darryl, was very friendly and knowledgeable of the product. I can't remember his name, but the finance guy was GREAT. I have no motivation other than genuinely liking him to say that. In fact, I'm upset I don't have his card on me at the moment to provide his name, because I really liked him. Hopefully it can be deduced and he can get the credit he deserves for his good service and straightforward approach. More

Great Buying Experience Great, low pressure experience. Offered a very fair price. Did not try to sell me things that I did not want. I was able to do most of my communicatio Great, low pressure experience. Offered a very fair price. Did not try to sell me things that I did not want. I was able to do most of my communications via email and over the phone at my convenience. More

Financing - Don't Trust Them (Update-See bottom) We originally wrote that we were very pleased with the dealership as they seemed they were there for us. Our issue and opinion has dropped to "poor" We originally wrote that we were very pleased with the dealership as they seemed they were there for us. Our issue and opinion has dropped to "poor" due to them misleading us regarding financing. When we went to purchase a car, we specifically stated we had excellent credit, asked for their finance rate and were told it would be fine, but not quite what we wanted, but they would explain and help with that. As a part of Hyundai's discount they included some reduction in sales cost if you financed with them. We were not told until we were ready to sign papers that their interest rate was 4.+%. I SHOULD HAVE TORN UP THE PAPERS THEN. We were specifically told that we could re-finance that in the 1.99% range once we made 3-4 payments and that ALL we needed to do was come back to see them and they would help us get it taken care of in seconds. This way we kept the incentive discount and then could re-finance at a lower rate based on our good credit score and we'd still save money doing it this way. Well of course they told a story and were not there to help us, but rather suggested a name of a credit union to go to. That was it. Have a nice day! We are now on our own, Hyundai Finance said they knew nothing about the other incentive and could not help us and again have a nice day. Sad to say, but if it sounds good, don't believe them. I'd move on. They lost the trust of a good customer, a future customer as I have 118,000 miles on my car and was beginning to look, but I won't look to this dealership or even Hyundai. Now I can only pray that their service team is more honest than their finance team as I am stuck with them service our new car. PS - They just called me back stating that one of their employees was going to assist my husband and explain the refinancing part better and that if he could wait a few minutes Adam would be with him. Unfortunately, my spouse was not given that message, but rather told you just need to go to a credit union so he left and left in a pretty bad mood. More

Very Satisfied Customer Very satisfied with my experience and the car I leased. Frank Povis did an outstanding job of meeting with me, assisting me with questions, and provi Very satisfied with my experience and the car I leased. Frank Povis did an outstanding job of meeting with me, assisting me with questions, and providing a smooth process. More